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Reliable info:
Guests say the description and photos for this property are very accurate.

Located in Puerto Natales and only 600 metres from Puerto Natales Bus Station, Alto Balmaceda provides accommodation with garden views, free WiFi and free private parking. The property features city views and is 1.2 km from Municipal Museum of History and 1.1 km from Puerto Natales Main Square. The accommodation offers airport transfers, while a car rental service is also available. The apartment comes with 2 bedrooms, 1 bathroom, bed linen, towels, a flat-screen TV with streaming services, a dining area, a fully equipped kitchen, and a patio with mountain views. The accommodation is non-smoking. Maria Auxiliadora Church is 1 km from the apartment, while Cueva del Milodon is 30 km away. The nearest airport is Teniente Julio Gallardo Airport, 7 km from Alto Balmaceda.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Puerto Natales, this property has an excellent location score of 8.8

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
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Guest reviews

Categories:

Staff
9.2
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
9.2
Location
8.8
Free WiFi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Kasia
    Canada Canada
    Very spacious, more than we needed. There was on site laundry which was super helpful after 4 day trekking in Torres del Paine. The host was very helpful and friendly. I would definitely recommend for a day or longer stays.
  • Charlotte
    Australia Australia
    We loved our stay here! Great location, it’s walking distance to the town, very comfortable and cosy and plenty of space. We were very grateful for the washing machine and having the clothes rack to hang our clothes which dried quickly thanks to...
  • Ross
    Ireland Ireland
    Good location - walking distance into town. Check in is done via WhatsApp which is handy and payment was collected at the end (by card, cash in pesos/dollars). Apartment is modern and clean with everything you need. The bathroom has a washing...
  • Janne
    United Kingdom United Kingdom
    Stayed here after our o-trek. Location was great and the host was super accommodating (we had to request a late check out because there were issues with our car rental). Gisella was super nice about it and let us check out a bit later. The...
  • Alison
    Australia Australia
    The facilities were great to have - kitchen, laundry machine, drying rack. Having a whole apartment
  • Bojana
    Denmark Denmark
    Comfortable stay and easy check in process and communication and helpful staff. Good location.
  • Qiong
    Chile Chile
    The location is quite close to the bus station. Everything is very new and clean.
  • Ioana
    Romania Romania
    Location close to restaurants and market. Spacious apartment, kitchen available. Very good value for money.
  • Gabriella
    Australia Australia
    Beautiful modern apartments, well furnished, comfortable beds. Easy to find free street parking around. Easy check in with door code, no keys required. Hosts came when it was convenient for us to charge us, able to pay with credit...
  • Maria
    Hungary Hungary
    The apartment was comfortable, even the corner-sofa in the living room was convenient. The location, the parking lot inside, the heating, the facilities were very good.

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can I pay with credit card at the property?

    Hello, yes of course, you can pay with a debit or credit card.
    Answered on 8 November 2023
  • How to book for the airport shuttle?

    Hola, debe escribirnos directamente como mensaje para reservar el traslado al aeropuerto.
    Answered on 1 June 2024
  • Hola, para cuántas personas es?

    Hola buenas tardes, el apartamento es para hasta 4 personas.
    Answered on 30 August 2022

Property surroundings

Facilities of Alto Balmaceda
Great facilities! Review score, 9.3

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
Parking
Free private parking is possible on site (reservation is not needed).
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Dining table
    • Coffee machine
    • Toaster
    • Oven
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Microwave
    • Refrigerator
    • Kitchenette
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower
    Living Area
    • Dining area
    • Sofa
    • Seating Area
    Media & Technology
    • Streaming service (like Netflix)
    • Flat-screen TV
    • Cable channels
    • TV
    Room Amenities
    • Socket near the bed
    • Drying rack for clothing
    • Clothes rack
    • Tile/marble floor
    • Ironing facilities
    • Iron
    Pets
    Pets are allowed on request. No extra charges.
    Accessibility
    • Upper floors accessible by stairs only
    Outdoors
    • Patio
    Food & Drink
    • Tea/Coffee maker
    Outdoor & View
    • City view
    • Mountain view
    • Garden view
    • View
    Transport
    • Car hire
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Luggage storage
      Additional charge
    Miscellaneous
    • Designated smoking area
    • Non-smoking throughout
    • Heating
    • Family rooms
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    Languages spoken
    • English
    • Spanish

    House rules
    Alto Balmaceda takes special requests - add in the next step!

    Check-in
    From 15:00 to 22:30
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 08:00 to 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubMaestroRed CompraCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Pets
    Free!Pets are allowed on request. No extra charges.

    The fine print
    Need-to-know information for guests at this property

    Tax legislation of the country:

    Based on local tax laws, Chilean citizens (and foreigners residing in the country) must pay an additional 19% VAT.

    To be exempt from this fee, guests must pay the amount of the stay in USD and present a copy of the immigration card and passport. Guests paying for their stay in local currency will also be charged this fee. In case of no-show at the establishment, the invoice will be issued in local currency and will include said VAT supplement.

    This additional VAT is not included in the establishment's rates and must be paid separately.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Alto Balmaceda in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Alto Balmaceda

    • Check-in at Alto Balmaceda is from 15:00, and check-out is until 11:00.

    • Alto Balmaceda can accommodate the following group size:

      • 4 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • The prices at Alto Balmaceda may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Alto Balmaceda has the following number of bedrooms:

      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Alto Balmaceda is 1,000 yards from the centre of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

    • Alto Balmaceda offers the following activities / services (charges may apply):

      • Yes, Alto Balmaceda is popular with guests booking family stays.