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Backstage Hotel Serviced Apartments features apartments with full hotel services designed by architect Heinz Julen and offering views of the Matterhorn from their balcony or terrace. The Zermatt Matterhorn Express Cable Car is 820 feet away. Each unit is fitted with a fireplace and precious pieces of art and comes with a special color and design theme. The apartments provide free WiFi, a fully equipped kitchen, a big dining table, a TV with satellite channels, and a bathroom with shower or bath tub. Guests have access to the seasonal outdoor pool in summer. Guests have free access to the spa area of Backstage Boutique SPA Hotel which is a 10-minute walk away and offers a hot tub, a sauna, a steam bath and a massage room. The cinema is located in the hotel building. The Sunnegga and Gornergrat Trains are 0.6 mi from Backstage Hotel Serviced Apartments.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby Ski Lifts:
  • Matterhorn Express Gondola - 650 feet
  • Zermatt - Furi Ski Lift - 700 feet
  • Matterhorn Express 1 - 800 feet
  • Zermatt-Sunnegga - 3,200 feet

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental


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Availability

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Room Type
Number of guests
 
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 queen bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.3
Comfort
9.4
Value for money
8.5
Location
9.1
Free Wifi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • Taran
    Canada Canada
    Very spacious , clean , great amenities would definitely come back . And the staff were very helpful to help us newbies out .
  • Shawna
    United States of America United States of America
    Beautifully appointed with every amenity! Great outdoor space. View of the Matterhorn. Spectacular.
  • Amy
    United States of America United States of America
    Everything is amazing- beautiful property, excellent amenities and staff
  • Craig
    United Kingdom United Kingdom
    The pictures online don’t do it justice, beautiful chalet, with a wonderful spa. Just perfect after a great day on the slopes. The fire place and topping up of wood each day a big plus.
  • Virginia
    United States of America United States of America
    Everything but wake up and see Matterhorn was the most amazing thing!
  • Nicholas
    United States of America United States of America
    Incredible spot with wall to wall windows with views of the river and mountains in the distance. Very modern and upscale place with all the amenities you could ask for. Totally recommend Backstage Hotel.
  • Jacqueline
    United States of America United States of America
    beautiful view and decor, comfortable beds. Felt spacious. Staff was kind.
  • Karin
    United States of America United States of America
    Waking up to views of the Matterhorn was spectacular. The industrial rustic vibe fit the surroundings perfectly.
  • Seow
    Hong Kong Hong Kong
    Architecture is unique. Location is quiet and close to Matterhorn. Great view from the sun deck/roof.
  • Monique
    United States of America United States of America
    we stayed in an apartment off site and about 10’minutes walk to town center. it was nice an quiet but not good for those who cannot walk

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi ! I have a question; if there are 3 bedrooms do this mean this particular apartment can potentially sleep 6 ?

    Hi! Thank you very much for your message. Yes, exactely. The appartment green is designed for 6 people, so in total there are 3 double rooms. Please ..
    Answered on 28 December 2021
  • Regarding the Duplex Two-Bedroom Apartment with Matterhorn View and Roof Terrace Is there two bathrooms (two showers and two toilets) for each of the ..

    Good morning, We have 2 toilets, 1 shower and 1 bath tube in each apartment. Kind regards, Laura
    Answered on 8 April 2023
  • Is the breakfast in the hotel building or is there a breakfast available in the apartments building?

    There is no official buffet we offer for the breakfasts in the apartments. Nevertheless, we offer to provide a breakfast deluxe CHF 28.00 or light CHF..
    Answered on 18 February 2022
  • Hi, is the apartment as seen in the pictures shared with other people or is the access to the kitchen, living room, jacuzzi etc only for us ? Thanks

    There are 4 flats in our house. The wellness area is shared by all flats. If you book a flat you do not have to share it.
    Answered on 30 July 2021
  • Hi! Is there a washing machine and dryer in the 2-bedroom apartment with garden (the green apartment)?

    Hi, thank you for your message. No we don't have any in the Apartment. However we can wash your laundry with an extra charge. Kind regards, Laura Binetti
    Answered on 13 January 2023
  • I want to book but very confused. The living room, dining room would be just for my family correct? We are renting a full two-bedroom apartment?

    Hi, Which apartment would you like to book? We have three apartments with two bedrooms and one with three bedrooms. All our apartments have a privat..
    Answered on 13 September 2023
  • Still looking?

Hotel area info

Restaurants
2 Restaurants On Site

  • Diner's Club
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
  • After Seven by Florian Neubauer
    • Open for
      Dinner

Amenities of Backstage Hotel Serviced Apartments
Great facilities! Review score, 9.3

Most popular amenities
  • Outdoor swimming pool
  • Spa
  • Free Wifi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Skiing
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Landmark view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Dishwasher
  • Refrigerator
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
    Off-site
  • Temporary art galleries
    Off-site
  • Evening entertainment
  • Nightclub/DJ
  • Cycling
  • Hiking
  • Darts
    Additional charge
  • Ping-pong
  • Pool table
    Additional charge
  • Skiing
  • Tennis court
Living Area
  • Dining area
  • Sofa
  • Fireplace
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • Laundry
    Additional charge
  • Meeting/Banquet facilities
Safety & security
  • Safe
General
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Air conditioning
Outdoor swimming pool
Free!
  • Open all year
Spa
  • Full-body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules
Backstage Hotel Serviced Apartments takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CHF 70 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CHF 70 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroCash is not accepted

The fine print
Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. The property offers a free transfer from and to the train station between 08:30 and 17:30.

Please inform Backstage Hotel Serviced Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Backstage Hotel Serviced Apartments

  • Guests staying at Backstage Hotel Serviced Apartments can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
  • The prices at Backstage Hotel Serviced Apartments may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Backstage Hotel Serviced Apartments is from 3:00 PM, and check-out is until 11:00 AM.

  • Backstage Hotel Serviced Apartments offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Skiing
    • Ping-pong
    • Tennis court
    • Darts
    • Evening entertainment
    • Spa lounge/Relaxation area
    • Live music/Performance
    • Spa facilities
    • Swimming pool
    • Full-body massage
    • Temporary art galleries
    • Bicycle rental
    • Neck massage
    • Steam room
    • Nightclub/DJ
    • Back massage
    • Foot massage
  • Backstage Hotel Serviced Apartments has 2 restaurants:

    • After Seven by Florian Neubauer
    • Diner's Club
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Backstage Hotel Serviced Apartments on this page.

  • Room options at Backstage Hotel Serviced Apartments include:

    • Apartment
  • Backstage Hotel Serviced Apartments is 2,300 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.