Located in Zermatt and with Schwarzsee reachable within 1.4 miles, Silvana Mountain Hotel provides concierge services, allergy-free rooms, a shared lounge, free WiFi throughout the property and a terrace. Providing a restaurant, the property also features a garden, as well as an indoor pool and a sauna. The property has room service, a tour desk and currency exchange for guests. All guest rooms at the hotel are equipped with a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. At Silvana Mountain Hotel all rooms are equipped with bed linen and towels. At the accommodation guests will find a spa and wellness center and a hammam. You can play table tennis at this 4-star hotel, and the area is popular for hiking and skiing. Zermatt-Matterhorn is 2.2 miles from Silvana Mountain Hotel, while Gorner Ridge is 4.5 miles away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby Ski Lifts:
  • Matterhorn Express 2 - 650 feet
  • Furi - Trockener Steg - 850 feet
  • Furi - Riffelberg - 900 feet

Property highlights

Top Location: Highly rated by recent guests (8.9)

Great Food: Meals here are highly recommended!

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 sofa bed
and
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 sofa bed
2 twin beds
and
1 queen bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.7
Cleanliness
9.9
Comfort
9.8
Value for money
9.2
Location
8.9
Free Wifi
9.3
High score for Zermatt
Select topics to read reviews:

Guests who stayed here loved

  • Stewart
    United States of America United States of America
    wonderful time above Zermatt everyone was so kind and informative my wife loved the pool after a day in the mountains
  • A
    Anonymous
    United Kingdom United Kingdom
    Property really delightful, characterful but stylish. Location stunning but once there it's very expensive to travel into town for a change of scene or to have dinner in Zermatt. Owner Dany absolutely charming as we're the majority of staff. One...
  • Katalin
    United Kingdom United Kingdom
    Unique stay in beautiful location. A dream for those who love spa’s and relaxing after a long trek or skiing.
  • Michael
    Canada Canada
    Your experience begins when you take a gondola up the mountain to get to the hotel. It's a bit of a hike, but well worth it as you come up to a beautiful hotel. The main entrance, rooms and especially the pool and spa facilities are out of this...
  • Soeren
    Denmark Denmark
    Extremely friendly and helpful staff. We were upgraded - thank you. Beautiful place and brilliant location for hiking.
  • Ryan
    United Kingdom United Kingdom
    The location was beautiful and the staff were friendly and extremely helpful. The set menu for 40cfr each night was amazing. The rooms were clean and stunning, and the spa was the icing on the cake.
  • Alieh
    Belgium Belgium
    Dat was perfect Breakfast Environment Personnels And rooms and I Was Satisfied
  • Scott
    United Kingdom United Kingdom
    Very friendly staff, lovely food, amazing hotel and facilities
  • Weng
    United Kingdom United Kingdom
    Cozy place, nice breakfast and thoughtful service! You can enjoy the natural view during the stay
  • Nayara
    Australia Australia
    The staff was amazing, the food was good, the room was spacious and beautiful with an nice view to the mountains. I would 100% go back there.

Hotel area info

Restaurants
1 Restaurant On Site

  • Gitz Gädi
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Silvana Mountain Hotel
Great facilities! Review score, 9.7

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski-in, ski-out access
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Ping-pong
  • Playground
  • Skiing
    Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
Cleaning Services
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Shared lounge/TV area
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Spa
  • Locker rooms
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules
Silvana Mountain Hotel takes special requests – add in the next step!

Check-in
From 12:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:30 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
VisaMastercardCarte BleueMaestroCashCash

The fine print
Must-know information for guests at this property

Please note that the last cable leaves at 17:00. The timetable may vary according to the season. Please contact the hotel before hand.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Silvana Mountain Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Silvana Mountain Hotel

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Silvana Mountain Hotel on this page.

  • The prices at Silvana Mountain Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Silvana Mountain Hotel include:

    • Double
    • Single
    • Triple
    • Suite
    • Family
  • Check-in at Silvana Mountain Hotel is from 12:00 PM, and check-out is until 12:00 PM.

  • Silvana Mountain Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Ping-pong
    • Back massage
    • Walking tours
    • Spa lounge/Relaxation area
    • Swimming pool
    • Hand massage
    • Locker rooms
    • Spa facilities
    • Bike tours
    • Foot massage
    • Spa/Wellness packages
    • Full-body massage
    • Steam room
    • Neck massage
    • Head massage
  • Silvana Mountain Hotel has 1 restaurant:

    • Gitz Gädi
  • Silvana Mountain Hotel is 1.6 miles from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.