Located in Zermatt and with Zermatt Train Station reachable within a 3-minute walk, SCHLOSS Zermatt - Active & CBD Spa Hotel provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a bar. A Turkish bath is available for guests. The property has free shuttle service, a tour desk and currency exchange for guests. Guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Each room comes with a coffee machine and a private bathroom with a shower and free toiletries, while certain rooms include a kitchen equipped with a fridge. At SCHLOSS Zermatt - Active & CBD Spa Hotel rooms are equipped with bed linen and towels. Breakfast is available daily, and includes buffet, continental and vegetarian options. Guests can relax in the wellness area, including an indoor pool, a fitness center and a sauna, or in the garden. You can play pool, table tennis and darts at this 4-star hotel, and the area is popular for hiking and skiing. Speaking German, English and French, staff at the reception can help you plan your stay.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby Ski Lifts:
  • Zermatt-Sunnegga - 900 feet
  • Matterhorn Express Gondola - 3,800 feet
  • Zermatt - Furi Ski Lift - 3,800 feet
  • Matterhorn Express 1 - 3,950 feet
  • Eisfluh - 4,400 feet
  • Patrullarve - 4,800 feet

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Vegetarian, Vegan, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.7
Cleanliness
9.7
Comfort
9.7
Value for money
8.9
Location
9.7
Free Wifi
8.8
High score for Zermatt
Select topics to read reviews:

Guests who stayed here loved

  • Manish
    Kuwait Kuwait
    Property location is only 50m to Zermatt station. Hotel provided shuttle service to pick-up luggage. Very courteous and helpful staff who assisted in everything. Breakfast and evening tea was available and included in our package.
  • Pajaree
    Thailand Thailand
    Spacious room with a view. Best location as it's only 3 mins walk to Zermatt train station and Gonergrat Railway. There are great facilities with gym and yoga room plus free yoga class for hotel guest. Variety of quality breakfast. Staffs are...
  • Erick
    Switzerland Switzerland
    We liked everything, the lobby, the room, the location the staff… special thanks goes to Chris from reception who was very helpful!
  • Danene
    United States of America United States of America
    The location was excellent and had a beautiful view of the Matterhorn! The staff was most welcoming and friendly and helped with our luggage as we arrived before check in. We loved this hotel and will be back to stay!
  • Curt
    Netherlands Netherlands
    The room was great with a nice view of the Matterhorn. The staff was superb. Big breakfast. Right next to the train station. The bar was nice and you get to meet some interesting people.
  • Gregory
    United States of America United States of America
    Everything , fantastic employees, clean, large comfortable room, location, best hotel swimming pool ever.
  • Tammy
    United States of America United States of America
    Location right next to train station, can easily walk there. Room is comfortable, had view of Matterhorn. Staff are friendly and helpful. Schloss web App is helpful for planning your day.
  • Irma
    United States of America United States of America
    The staff were awesome, the location was close to everything, the spa was such a bonus & the hotel as a whole was just lovely!
  • Carolina
    United States of America United States of America
    The hotel is located just a few steps from the train station. It is beautifully decorated and very modern inside. Rooms are spacious and very comfortable. The pool and spa are gorgeous too. Loved the afternoon tea selection and the breakfast...
  • Guilherme
    Brazil Brazil
    Fantastic hotel! One of the best experiences we’ve had! Very nice hotel staff, superb breakfast, very comfortable bed and room, excellent location.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is the attached bathroom a private bathroom?

    Dear Guest Yes it is a private bathroom. Kindest regards from Zermatt
    Answered on 8 July 2022
  • Hello, Do you have availability for 14 persons / February 18-25? Thank you

    We are fully booked for this week. Best regards
    Answered on 4 February 2022
  • can the matterhorn be viewed from the double room?

    Dear Guest The Matterhorn can be viewed from the Deluxe Double Room with Matterhorn view but not from the Standard Double Room. Best regards, Your Sc..
    Answered on 19 October 2023
  • Not all hotels offer bar and restaurant service during Spring season. Will theses services be available in May? Thank you

    We are just a bed and breakfast hotel and do not have a restaurant. The Bar is open from 14:00-23.00
    Answered on 21 July 2022
  • Do you have air conditioning in rooms?

    We don't have air condition due to the fresh mountain air up in Zermatt.
    Answered on 1 July 2023
  • Hello, would it be possible to book this room with a free cancellation? Thank you for you reply, Gabrielle Robinson

    Please note, that we cannot confirm a free cancellation.
    Answered on 4 February 2022
  • Still looking?

Hotel area info

Amenities of SCHLOSS Zermatt - Active & CBD Spa Hotel
Great facilities! Review score, 9.7

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Darts
  • Ping-pong
  • Pool table
  • Game room
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules
SCHLOSS Zermatt - Active & CBD Spa Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SCHLOSS Zermatt - Active & CBD Spa Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about SCHLOSS Zermatt - Active & CBD Spa Hotel

  • SCHLOSS Zermatt - Active & CBD Spa Hotel is 1,150 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at SCHLOSS Zermatt - Active & CBD Spa Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Buffet
  • The prices at SCHLOSS Zermatt - Active & CBD Spa Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at SCHLOSS Zermatt - Active & CBD Spa Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at SCHLOSS Zermatt - Active & CBD Spa Hotel include:

    • Single
    • Double
    • Suite
    • Apartment
    • Chalet
  • SCHLOSS Zermatt - Active & CBD Spa Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Darts
    • Waxing services
    • Locker rooms
    • Neck massage
    • Swimming pool
    • Steam room
    • Beauty services
    • Full-body massage
    • Facial treatments
    • Pedicure
    • Head massage
    • Spa/Wellness packages
    • Yoga classes
    • Manicure
    • Foot massage
    • Spa lounge/Relaxation area
    • Fitness
    • Spa facilities
    • Hand massage
    • Back massage