Located in Zermatt and with Zermatt Railway Station reachable within 300 metres, SCHLOSS Zermatt - Active & CBD Spa Hotel provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a bar. A Turkish bath is available for guests. The accommodation features free shuttle service, a tour desk and currency exchange for guests. Guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Each room comes with a coffee machine and a private bathroom with a shower and free toiletries, while certain rooms include a kitchen equipped with a fridge. All rooms will provide guests with a desk and a kettle. Breakfast is available, and includes buffet, continental and vegetarian options. Guests can relax in the wellness area, including an indoor pool, a fitness centre and a sauna, or in the garden. You can play billiards, table tennis and darts at this 4-star hotel, and the area is popular for hiking and skiing. Around the clock assistance is available at the reception, where staff speak German, English and French.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.7

Breakfast info

Continental, Vegetarian, Vegan, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.7
Cleanliness
9.7
Comfort
9.7
Value for money
8.9
Location
9.7
Free WiFi
9.0
High score for Zermatt

Select topics to read reviews:

Guests who stayed here loved

  • Audrey
    Singapore Singapore
    The location is perfect! The place was spotless, and the staff were incredibly welcoming. I absolutely love it here!
  • Zaheda
    United Kingdom United Kingdom
    Superb staff especially Chris who welcomed us warmly and gave brilliant tips to get the most out our limited time. Excellent breakfast. Superb selection of breads, pastries, eggs, and cheeses. Very welcome complimentary afternoon tea
  • Michael
    United Kingdom United Kingdom
    Great central location. You can walk from the train station, but the hotel can arrange a collection if needed. Staff were very attentive both before our stay arranging restaurants etc and during our stay. Spa facilities were amazing. Hotel...
  • Despina
    Greece Greece
    I loved this hotel! Great breakfast and the staff super friendly, always with a smile and attentive to all of our requests ✨✨
  • Kerry
    Australia Australia
    Everything about this property was amazing, from the facilities, to the rooms, bed, bathrooms, breakfast and staff Chris was super helpful in particular, helping us with our 30th Anniversary plans
  • Pieter
    Australia Australia
    The service and attention to detail was 1st rate. From Chris and his reception staff to the bar and service staff their attitude and service was excellent. Their willingness to spend time with us and explain the hotel and town facilities was a...
  • Lerna
    Switzerland Switzerland
    Near the train station, center ,very accomodating staff, clean and very good breakfast.
  • James
    United Kingdom United Kingdom
    The BEST hotel I’ve stayed at by far. From check in to check out, everything was perfect. The staff were amazing and genuinely cared about my stay. Breakfast was fantastic. The room was spacious, the bed was so comfy and the view was incredible. I...
  • Dome
    Thailand Thailand
    Outstanding, we love everything at the hotel especially hotel staff, excellent service.
  • Mark
    South Africa South Africa
    Nice and close to the main station Walking distance

Hotel surroundings

Facilities of SCHLOSS Zermatt - Active & CBD Spa Hotel
Great facilities! Review score, 9.7

Most popular facilities

  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed

Ski

  • Ski storage

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Cycling
    Off-site
  • Hiking
    Off-site
  • Darts
  • Table tennis
  • Billiards
  • Games room
  • Skiing
    Off-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • German
  • English
  • French

House rules
SCHLOSS Zermatt - Active & CBD Spa Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SCHLOSS Zermatt - Active & CBD Spa Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about SCHLOSS Zermatt - Active & CBD Spa Hotel

  • SCHLOSS Zermatt - Active & CBD Spa Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Billiards
    • Skiing
    • Games room
    • Table tennis
    • Darts
    • Waxing services
    • Fitness/spa locker rooms
    • Neck massage
    • Swimming Pool
    • Steam room
    • Beauty Services
    • Full body massage
    • Facial treatments
    • Pedicure
    • Head massage
    • Spa/wellness packages
    • Yoga classes
    • Manicure
    • Foot massage
    • Spa lounge/relaxation area
    • Fitness
    • Spa facilities
    • Hand massage
    • Back massage
  • SCHLOSS Zermatt - Active & CBD Spa Hotel is 400 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at SCHLOSS Zermatt - Active & CBD Spa Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at SCHLOSS Zermatt - Active & CBD Spa Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Buffet
  • Room options at SCHLOSS Zermatt - Active & CBD Spa Hotel include:

    • Single
    • Double
    • Suite
    • Apartment
    • Chalet
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at SCHLOSS Zermatt - Active & CBD Spa Hotel is from 15:00, and check-out is until 11:00.