Hotel Phoenix
Untere Wiestistrasse 11, 3920 Zermatt, Switzerland – Great location - show map – Train Access
Hotel Phoenix can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk. The rooms are equipped with a flat-screen TV and a safe. Wireless internet is available in public areas free of charge. The use of materials like wood, stone and glass created a rustic yet modern style. An improved sound insulation provides for a peaceful night's rest. Built from natural materials from the Zermatt region, the entire hotel radiates a cozy, homey, yet modern atmosphere. A rich buffet breakfast is served daily. Guests can enjoy the great view of the Matterhorn before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day the bar and the lounge are great places to relax. Many restaurants can be found in the surroundings of the Phoenix hotel.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free Wifi
- Fitness center
- Non-smoking rooms
- Skiing
- Bar
Property practices
Categories:
Guests who stayed here loved
- RRussell
United States of America“The hotel itself was stylishly modern and ecologically focused. Constructed of high-end materials like stacked stone and exposed wood accent walls, the rooms and property had a sophisticated feel. Perhaps more important, the reception desk...” 
Robert United States of America“Room was very clean and nicely decorated. The breakfasts were excellent and had such a good variety. The staff kept up with clearing the tables discreetly and kept the food restocked. The staff was so helpful and friendly and ready to make our...”
Scott United States of America“Great location with great view. Big clean rooms and wonderful staff.”
Hotel area info
Amenities of Hotel PhoenixGreat facilities! Review score, 9
- Free Wifi
- Fitness center
- Non-smoking rooms
- Skiing
- Bar
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Wardrobe or closet
- Coffee machine
- Socket near the bed
- Ski storage
- CyclingOff-site
- HikingOff-site
- SkiingOff-site
- FishingAdditional chargeOff-site
- Golf course (within 2 miles)Additional charge
- Desk
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Bar
- Invoice provided
- Baggage storage
- Tour desk
- Express check-in/out
- Board games/Puzzles
- Ironing serviceAdditional charge
- LaundryAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Shared lounge/TV area
- Smoke-free property
- Hardwood or parquet floors
- Heating
- Soundproof
- Soundproof rooms
- Elevator
- Non-smoking rooms
- Upper floors accessible by elevator
- Locker rooms
- Fitness
- Full-body massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- MassageAdditional charge
- Fitness center
- German
- English
- French
- Dutch
House rulesHotel Phoenix takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine printMust-know information for guests at this property
Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Phoenix of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
FAQs about Hotel Phoenix
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Check-in at Hotel Phoenix is from 3:00 PM, and check-out is until 10:30 AM.
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Room options at Hotel Phoenix include:
- Double
- Triple
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The prices at Hotel Phoenix may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Hotel Phoenix offers the following activities/services (charges may apply):
- Fitness center
- Massage
- Cycling
- Hiking
- Skiing
- Fishing
- Golf course (within 2 miles)
- Back massage
- Locker rooms
- Full-body massage
- Foot massage
- Fitness
- Neck massage
- Couples' massage
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Hotel Phoenix is 1,950 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.
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Guests staying at Hotel Phoenix can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- Buffet
