Located in Zermatt and with Zermatt Train Station reachable within a 5-minute walk, Naco Aparthotel, by Arca Spa provides concierge services, allergy-free rooms, a garden, free WiFi throughout the property and a terrace. The property has ski storage space, as well as a bar and barbecue facilities. Guests also enjoy access to the indoor pool and sauna, as well as the hot tub and hammam. All guest rooms at the hotel are equipped with a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room comes with a coffee machine, while some rooms here will provide you with a kitchen with a fridge, a dishwasher and an oven. The rooms will provide guests with a desk and an electric tea pot. You can play table tennis at this 4-star hotel, and the area is popular for skiing.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.3


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
or
1 queen bed
Bedroom
2 twin beds
Living room
1 sofa bed
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
Living room
2 sofa beds
Bedroom
2 twin beds
Living room
1 sofa bed
3 twin beds
or
1 queen bed
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
Bedroom 3
3 twin beds
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Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
9.0
Location
9.3
Free Wifi
9.6
High score for Zermatt

Select topics to read reviews:

Guests who stayed here loved

  • Brett
    New Zealand New Zealand
    Food was great , staff were great but during the day they came into our room without knocking serval time each day . My wife was trying to sleep and was awakened two days in a row
  • Payton
    United States United States
    Great hospitality, held our bags for us and took them to the room when ready, great spa, good breakfast, very comfortable and modern room
  • Ian
    Qatar Qatar
    Room is clean and spacious. You can see the matterhorn from the balcony. There is a supermarket near the hotel. Staffs are helpful and accommodating. Daily breakfast is good.
  • Alyanna
    United States United States
    The facilities, location, cleanliness and breakfast was really good.
  • Taylor
    United States United States
    Clean, enough space, comfortable beds and pillows. The wellness pool and sauna were fantastic. Breakfast was good.
  • Ian
    Australia Australia
    After a day on the mountains, a dip in the spa pool with it's massaging jets is fabulous.
  • Pranav
    United States United States
    Room was great with Matterhorn view. Breakfast was good with options. Bed was good and comfortable.
  • Elizabeth
    Switzerland Switzerland
    The apartment size was perfect for our family of four.
  • Qian
    United States United States
    The hotel facility is new and very nice. I booked a family room, which actually has two full bathrooms. And it is next to the train station.
  • Robert
    United States United States
    Apartments newer and well designed. Ability to do laundry for low cost. Pool and sauna great.

Hotel area info

Amenities of Naco Aparthotel, by Arca Spa
Great facilities! Review score, 9.6

Most popular amenities

  • Indoor swimming pool
  • Spa
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Cleaning products
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed

Ski

  • Ski storage

Activities

  • Bicycle rental
    Additional charge
  • Ping-pong
  • Skiing

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
  • Wine/Champagne
    Additional charge
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage

Entertainment & Family Services

  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms

Indoor swimming pool

  • Open all year
  • All ages welcome
  • Heated pool
  • Saltwater pool
  • Swimming pool toys
  • Pool/Beach towels
  • Beach umbrellas

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna

Languages Spoken

  • Czech
  • German
  • English
  • French
  • Italian
  • Portuguese
  • Russian
  • Slovak

House rules
Naco Aparthotel, by Arca Spa takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:00 PM
Check-out
From 7:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestroEC-CardUnionPay credit cardCash is not accepted
Parties
Parties/events are not allowed

The fine print
Must-know information for guests at this property

Please note that kitchen cleaning is not included in the daily room cleaning and can be requested at an extra charge.

Daily cleaning doesn’t include the kitchen cleaning. But can be requested at an extra charge. Please inform the Hotel & Solebad Arca of your expected arrival time in advance. You can use the special requests box when booking or contact the property directly using the contact details in your confirmation. The credit card used to make the payment for the reservation must be from one of the clients that will be coming.

Children cannot go to the pool alone, they must always be accompanied by an adult.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Naco Aparthotel, by Arca Spa

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Naco Aparthotel, by Arca Spa on this page.

  • Room options at Naco Aparthotel, by Arca Spa include:

    • Studio
    • Apartment
    • Suite
  • Naco Aparthotel, by Arca Spa is 1,950 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Naco Aparthotel, by Arca Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Naco Aparthotel, by Arca Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Skiing
    • Ping-pong
    • Steam room
    • Bicycle rental
    • Foot massage
    • Swimming pool
    • Back massage
    • Spa facilities
    • Hand massage
    • Foot bath
    • Head massage
    • Neck massage
    • Full-body massage
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Naco Aparthotel, by Arca Spa is from 3:00 PM, and check-out is until 11:30 AM.