Opened in December 2013 after a complete refurbishment, The Alpenhotel Fleurs de Zermatt enjoys a quiet location in Zermatt. It features a wellness and fitness area including a hot tub and a sauna and offers free WiFi. The Alpenhotel Fleurs de Zermatt's bright Alpine-style rooms are all equipped with a cable TV and a Nespresso coffee machine. South-facing rooms have a balcony. A buffet breakfast is available every morning. The garden offering Matterhorn views invites you to relax during the warmer months. The train and funicular stations including the Gornergrat train can be reached within a 5-minute walk. The bus for the Klein Matterhorn cable car stops close to the Alpenhotel.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 8.9

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
and
1 sofa bed
2 single beds
or
1 large double bed
2 extra-large double beds
2 extra-large double beds
or
4 single beds
1 extra-large double bed
and
1 sofa bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
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Guest reviews

Categories:

Staff
8.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.5
Location
8.9
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Stine
    Switzerland Switzerland
    Nice hotel and spa area. Close to bus stop to the lift. Nice breakfast. Friendly staff
  • Lauren
    United Kingdom United Kingdom
    Pool was brilliant, location was fab and the staff were lovely. Breakfast was great too!
  • Travelling
    Canada Canada
    I made a last-minute trip to Zermatt and needed a place to stay that was reasonable and close to the train station. Since I only stayed one night, I could not utilize the amenities offered at the hotel, but what I said looked terrific. The...
  • Bigpaws
    United Arab Emirates United Arab Emirates
    Beautiful, spacious family room. Everything was so well thought out. Adorable kids slippers & kids dressing gowns were very thoughtful. The wellness & pool areas were stunning. Easy self service breakfast buffet.
  • Carol
    Switzerland Switzerland
    Everything, location, comfort, value for the money. Nice and new spa. Definitely I will come back
  • David
    United Kingdom United Kingdom
    As a disabled wheelchair user this hotel had a nice room close to reception that was equipped for disabled use.
  • Soobie
    United Kingdom United Kingdom
    Excellent location, lovely room, excellent breakfast, great staff. A lovely all round hotel. The bathroom was really nice, 2 bathrobes and slippers provided, rooms were clean and it truly was an alpine chalet at its finest. We’d been to Zermatt...
  • Eric
    Switzerland Switzerland
    The employees were super helpful. The room was great and the Wellness a wonderful surprise.
  • Andreas
    Switzerland Switzerland
    The hotel was perfect for our visit to Zermatt: very friendly and helpful staff, nice room and facilities, especially the spa, excellent breakfast, location and price. I would like to commend the following staff for their excellent customer...
  • Ksenia
    Switzerland Switzerland
    A fantastic location with breathtaking views, making it the perfect base for exploring Zermatt. The hotel was impeccably clean, and the staff were always friendly and attentive, ensuring a pleasant stay. I particularly enjoyed the relaxing SPA...

Hotel surroundings

Facilities of Alpenhotel Fleurs de Zermatt
Great facilities! Review score, 9.1

Most popular facilities

  • 2 swimming pools
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Airport shuttle
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

View

  • Mountain view
  • View

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed

Ski

  • Ski school
    Additional charge
  • Ski storage

Activities

  • Cycling
    Off-site
  • Hiking
    Off-site
  • Skiing

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk

Entertainment and family services

  • Baby safety gates

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - indoorFree!

  • Open all year

Pool 2 - outdoorFree!

  • Open all year

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • Bulgarian
  • German
  • English
  • French
  • Italian
  • Macedonian
  • Russian
  • Serbian
  • Turkish

House rules
Alpenhotel Fleurs de Zermatt takes special requests - add in the next step!

Check-in
From 15:30 to 22:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
CHF 40 per child, per night
5 - 10 years
Extra bed upon request
CHF 60 per child, per night
11 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestroEC-CardCash is not accepted

The fine print
Need-to-know information for guests at this property

Zermatt is a car-free resort. You have to park your car in Täsch and proceed by train or taxi. During winter it is recommended to reserve a parking space in Täsch well in advance.

Please note that the submitted credit card will be used for the deposit and has to be presented upon check-in.

Please contact the property if you require any extra beds.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alpenhotel Fleurs de Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Alpenhotel Fleurs de Zermatt

  • Check-in at Alpenhotel Fleurs de Zermatt is from 15:30, and check-out is until 11:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Alpenhotel Fleurs de Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Room options at Alpenhotel Fleurs de Zermatt include:

    • Single
    • Double
    • Suite
    • Family
  • Alpenhotel Fleurs de Zermatt is 600 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Alpenhotel Fleurs de Zermatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Alpenhotel Fleurs de Zermatt offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Hammam
    • Cycling
    • Hiking
    • Skiing
    • Foot bath
    • Fitness/spa locker rooms
    • Steam room
    • Swimming Pool
    • Fitness
    • Spa facilities
    • Spa/wellness packages
    • Spa lounge/relaxation area