Opened in December 2013 after a complete refurbishment, The Alpenhotel Fleurs de Zermatt enjoys a quiet location in Zermatt. It features a wellness and fitness area including a hot tub and a sauna and offers free WiFi. The Alpenhotel Fleurs de Zermatt's bright Alpine-style rooms are all equipped with a cable TV and a Nespresso coffee machine. South-facing rooms have a balcony. A buffet breakfast is available every morning. The garden offering Matterhorn views invites you to relax during the warmer months. The train and funicular stations including the Gornergrat train can be reached within a 5-minute walk. The bus for the Klein Matterhorn cable car stops close to the Alpenhotel.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby ski lifts:
  • Zermatt-Sunnegga - 350 yards
  • Patrullarve - 1,450 yards
  • Eisfluh - 1,450 yards
  • Matterhorn Express Gondola - 1,450 yards
  • Zermatt - Furi Ski Lift - 1,450 yards
  • Matterhorn Express 1 - 1,500 yards

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 8.9

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
and
1 sofa bed
2 extra-large double beds
2 extra-large double beds
or
4 single beds
1 extra-large double bed
and
1 sofa bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
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Guest reviews

Categories:

Staff
8.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.5
Location
8.9
Free WiFi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Andreas
    Switzerland Switzerland
    The hotel was perfect for our visit to Zermatt: very friendly and helpful staff, nice room and facilities, especially the spa, excellent breakfast, location and price. I would like to commend the following staff for their excellent customer...
  • Ksenia
    Switzerland Switzerland
    A fantastic location with breathtaking views, making it the perfect base for exploring Zermatt. The hotel was impeccably clean, and the staff were always friendly and attentive, ensuring a pleasant stay. I particularly enjoyed the relaxing SPA...
  • Michael
    Switzerland Switzerland
    Generously sized bathroom and huge terrace with view onto world’s most beautiful mountain.
  • Umair
    Saudi Arabia Saudi Arabia
    Facility is very neat and clean only 10 minute walk from train station. Breakfast is very good
  • Dinesh
    United Kingdom United Kingdom
    Beautiful property , very Neat & Tidy , very close to Station and Beautiful location.
  • Emiliano
    Switzerland Switzerland
    The room was just great, big, comfortable, warm. The bathroom had a shower and a tub, and also they gave us some coffee capsules for us to enjoy. I totally recommend it,
  • Nathan
    United Kingdom United Kingdom
    Super comfy, big bed. A welcome bath. Lots of lovely wood in the room. Great breakfast.
  • Philip
    New Zealand New Zealand
    The location was just a 10 minute walk from the station. We loved there were no cars in Zermatt. We had a great breakfast and an awesome ride on the Glacier express.
  • Patrick
    United Kingdom United Kingdom
    Really nice hotel, with great room, friendly staff, and with view of the Matterhorn.
  • Anne
    United States United States
    What a beautiful space. The attention to detail was phenomenal.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hi, may I please ask how do I get to the train station for Glacier Express? How long does it take? Also, what time is breakfast? I will be catching Gl..

    The train station for all trains is the same - there is no separate station for Glacier Express. The train station is 5 minutes from the hotel . The..
    Answered on 16 February 2022
  • Hi, is the Double Room Style on the ground level or subsequent levels?

    Hello , We have Style rooms on 1,2 and 3 floor . Of course the availibility depends of the bookings . Best regards Front Office Desk
    Answered on 26 January 2022
  • Hi, does this hotel accept the express delivery?

    Dear Sirs , No, we can`t accept an express delivery. Best regards Front Office Desk
    Answered on 23 July 2022
  • Is it Hot pools (hot swimming pools) ? Can we use it in Winter ? Thank you

    Good evening , The water temperature of the swimmimg pool is 33 degrees . Best regards Front Office Desk
    Answered on 12 September 2022
  • Does the room have a hairdryer?

    Good Afternoon yes, the room have Hairdryer. kind regards Front desk Agent
    Answered on 13 July 2022
  • Hi is the outdoor pool heated and available during December? Thanks

    Hello, the pool is open and heated between 30-34 degrees . Regards
    Answered on 19 November 2021
  • Still looking?

Hotel surroundings

Facilities of Alpenhotel Fleurs de Zermatt
Great facilities! Review score, 9.1

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Airport shuttle
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
View
  • Mountain view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Ski
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
Pool 2 - outdoorFree!
  • Open all year
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Bulgarian
  • German
  • English
  • French
  • Italian
  • Macedonian
  • Russian
  • Serbian
  • Turkish

House rules
Alpenhotel Fleurs de Zermatt takes special requests - add in the next step!

Check-in
From 15:30 to 22:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
CHF 40 per child, per night
5 - 10 years
Extra bed upon request
CHF 60 per child, per night
11 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestroEC-CardCash is not accepted

The fine print
Need-to-know information for guests at this property

Zermatt is a car-free resort. You have to park your car in Täsch and proceed by train or taxi. During winter it is recommended to reserve a parking space in Täsch well in advance.

Please note that the submitted credit card will be used for the deposit and has to be presented upon check-in.

Please contact the property if you require any extra beds.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alpenhotel Fleurs de Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Alpenhotel Fleurs de Zermatt

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Alpenhotel Fleurs de Zermatt offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Hammam
    • Cycling
    • Hiking
    • Skiing
    • Foot bath
    • Fitness/spa locker rooms
    • Steam room
    • Swimming Pool
    • Fitness
    • Spa facilities
    • Spa/wellness packages
    • Spa lounge/relaxation area
  • Room options at Alpenhotel Fleurs de Zermatt include:

    • Single
    • Double
    • Suite
    • Family
  • Alpenhotel Fleurs de Zermatt is 600 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Alpenhotel Fleurs de Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Check-in at Alpenhotel Fleurs de Zermatt is from 15:30, and check-out is until 11:00.

  • The prices at Alpenhotel Fleurs de Zermatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.