Experience world-class service at Bürgenstock Hotel & Alpine Spa

Located 450 metres above Lake Lucerne in the canton of Nidwalden close to Lucerne, this 5-star hotel awaits you with a combination of modern comfort and a traditional Swiss ambience. The Bürgenstock Hotel is located on the piazza, at the heart of the Bürgenstock Resort, next to the Bürgenstock funicular, which takes you down to the shipping pier (connections to Lucerne). The resort sits on the Bürgenberg mountain and offers several restaurants with terraces, as well as panoramic views of the picturesque lake and the mountains of Central Switzerland. The 10000 m² spa area features an indoor pool, 2 outdoor pools, 1 of which offers an infinity edge with breathtaking views of Lake Lucerne, 3 private spa rooms, 15 treatment rooms and a fully equipped fitness area. The Hammetschwand lift, Europe’s highest outdoor lift and an Alpine golf course are in the immediate vicinity. The area offers guests in need of relaxation a whole range of excursion, hiking and mountain biking possibilities. Throughout the stay, guests can enjoy the Bürgenstock shuttle boat to and from Lucerne, as well as the funicular, free of charge.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.7
Cleanliness
9.7
Comfort
9.6
Value for money
8.2
Location
9.7
Free WiFi
9.5
High score for Bürgenstock
Select topics to read reviews:

Guests who stayed here loved

  • Serkan
    Switzerland Switzerland
    Stuff and service were amazing. Facilities and location of the hotel is incredible. It was great experience.
  • Kaye
    Australia Australia
    Absolutely stunning property. The views are incredible. The staff were all wonderful esp Rafeal, the bellman who was exceptional. Loved the spa infinity pool.. Amazing.!! Alpine Meadow view was even better in our opinion than the lake! Waking...
  • Fuad
    Switzerland Switzerland
    Our stay at the Bürgenstock Hotel was amazing. The views of Lake Lucerne were stunning, and the hotel was super comfortable with great service. It was the perfect place to relax and unwind.
  • Aikaterini
    Switzerland Switzerland
    Excellent service, super friendly helpful hotel staff they made our stay very memorable. The hotel has amazing facilities with equally amazing views. And an incredible spa.
  • Francois
    France France
    - The view of the lake from the hotel entrance - The confortable and convenient room - The design and decoration of the whole hotel - The convenient access to Lucerne from the Hotel (via the hotel funicular and then the boat) - The welcoming...
  • Carolina
    Switzerland Switzerland
    The Place ,the landscape and the contact with nature . The hotel offers exceptional comfort ,everything was spotlessly clean, the attention to detail made all the difference, the ambiance was cozy and relaxing and the view from the room was...
  • Mohamed
    United Arab Emirates United Arab Emirates
    Amazing spa amazing view. HAytyam at reception was super
  • Jelizaveta
    Latvia Latvia
    The Alpine SPA was excellent. So many different options from infinity pool to infrared sauna.
  • Paul
    United Kingdom United Kingdom
    The hotel and facilities are excellent, the staff provide superb service from start to finish.
  • Paul
    United Kingdom United Kingdom
    Beautiful location Superb facilities Amazing staff

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is the spa open? Do you have rooms with Spa in room?

    Dear Valued Guest, Yes, the spa is open and included in the room rate. Our Contemporary Lake View Spa Suite features a spa room within the suite itse..
    Answered on 4 July 2024
  • Hi, does the heritage alpine deluxe room include infinity pool access?

    Thank you for your kind message. Yes, the heritage alpine deluxe room include infinity pool access.
    Answered on 10 October 2024
  • Hi, can the Heritage Lake View Deluxe room accommodate an extra bed? Thank you.

    Dear Valued Guest, Thank you for your kind enquiry. Please be informed that the Heritage Lake View Deluxe Room can generally accommodate an extra bed ..
    Answered on 29 June 2024
  • is free SPA access included or not if I book heritage lake view deluxe? The reservation page is not specifically mentioned,can you confirm? Thanks

    Dear Valued Guest, The Heritage Lake View Deluxe Room does include the spa access to our Alpine Spa during the reserved stay. Kind regards, Your Guest..
    Answered on 21 July 2024
  • Golf is included in the room rate? I read tripadvisor reviews which mention so. Can you confirm?

    Dear Guest, Golf is not included in the standard room rate. You can book it separately or opt for a package that includes golfing privileges. Feel fr..
    Answered on 12 July 2024
  • 1) we need balcony / or smoking room - is that possible (lake view). 2) is there an option to get a “golf vehicle” to have some tour in the mountain f

    Dear Valued Guest, Thank you for your kind request. Please note that all our hotel rooms are non-smoking. Guests are welcome to smoke in the designate..
    Answered on 21 July 2024
  • Still looking?

Property surroundings

Restaurants
4 restaurants on site

  • Spices
    • Cuisine
      Asian
  • Ritzcoffier
    • Cuisine
      European
  • Parisa
    • Cuisine
      Middle Eastern
  • Taverne
    • Cuisine
      Local

Resort facilities of Bürgenstock Hotel & Alpine Spa
Great facilities! Review score, 9.7

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Private parking
  • Fitness centre
  • Facilities for disabled guests
  • 4 restaurants
  • Room service
  • Free WiFi
  • Bar
Bathroom
  • Free toiletries
  • Hairdryer
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Aerobics
    Additional charge
  • Live music/performance
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Temporary art galleries
    Additional charge
  • Tennis equipment
  • Evening entertainment
    Additional charge
  • Kids' club
  • Mini golf
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Children's playground
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Seating Area
  • Desk
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible
2 swimming pools
Pool 1 - indoor
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - indoor (kids) Free!
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Open-air bath
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Croatian
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Albanian
  • Thai
  • Filipino
  • Ukrainian
  • Chinese

House rules
Bürgenstock Hotel & Alpine Spa takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
CHF 180 per child, per night
Cot upon request
CHF 60 per child, per night
4 - 15 years
Extra bed upon request
CHF 180 per child, per night
16+ years
Extra bed upon request
CHF 225 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

When booking rooms for 5 nights or more, different policies and conditions apply.

Spa and pool access for children is limited to some hours in the day.

Resort activities and offerings are subject to Seasonality.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Bürgenstock Hotel & Alpine Spa

  • Bürgenstock Hotel & Alpine Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Snorkelling
    • Diving
    • Fishing
    • Tennis court
    • Mini golf
    • Golf course (within 3 km)
    • Solarium
    • Kids' club
    • Evening entertainment
    • Open-air bath
    • Movie nights
    • Horse riding
    • Personal trainer
    • Bicycle rental
    • Tour or class about local culture
    • Tennis equipment
    • Fitness/spa locker rooms
    • Swimming Pool
    • Bike tours
    • Beauty Services
    • Temporary art galleries
    • Facial treatments
    • Live music/performance
    • Waxing services
    • Walking tours
    • Make up services
    • Cooking class
    • Hair treatments
    • Themed dinner nights
    • Manicure
    • Aerobics
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Bürgenstock Hotel & Alpine Spa on this page.

  • The prices at Bürgenstock Hotel & Alpine Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Bürgenstock Hotel & Alpine Spa is popular with guests booking family stays.

  • Bürgenstock Hotel & Alpine Spa has 4 restaurants:

    • Taverne
    • Parisa
    • Spices
    • Ritzcoffier
  • Bürgenstock Hotel & Alpine Spa is 50 yards from the centre of Bürgenstock. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Bürgenstock Hotel & Alpine Spa include:

    • Triple
    • Suite
    • Double
  • Check-in at Bürgenstock Hotel & Alpine Spa is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.