Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.1

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
or
1 queen bed
4 twin beds
or
2 queen beds
1 twin bed
3 twin beds
or
1 queen bed
4 twin beds
or
2 queen beds
2 twin beds
or
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.0
Facilities
9.4
Cleanliness
9.4
Comfort
9.4
Value for money
8.7
Location
9.1
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Christine
    Canada Canada
    Very clean modern and cozy Location great Food ok but nothing special except dinner
  • Ecem
    Turkey Turkey
    Great breakfast, great staff, great location, great spa ⭐️⭐️⭐️⭐️⭐️
  • Sultan
    United Arab Emirates United Arab Emirates
    Had a very welcoming and nice stay and would like to especially thank Marilyn at the front desk reception for an unforgettable ski trip. Her kindness made us not to want to trouble her with more work, thank you Marilyn and sorry if we bothered....
  • Michael
    United States United States
    Great stay for our family of four (two tweenie aged kids). Good restaurants for days we were too tired to venture out. Nice pool - big enough for some easy laps to stretch out after a day of skiing. Outdoor hot tub was a nice touch - fleeting...
  • Sara
    Kuwait Kuwait
    Staff were very nice and helpful. The room was perfect
  • Mikey
    United States United States
    The entire property was amazing! We had a 4th floor suite with a balcony with an incredible view of The Matterhorn. The beds were extremely comfortable. The spa was awesome and included in the rate. The mini bar was nice as was the complimentary...
  • Hamzah827
    United Arab Emirates United Arab Emirates
    Very good facilities, spa and pool.. very good location and near by both the train station and supermarket..
  • Fawad
    Saudi Arabia Saudi Arabia
    Good hotel, staff was helpful and spa was amazing.
  • Mehmet
    United States United States
    All facilities and cleanliness. SPA is compact but has all amenities and very clean. Rooms are big and very nice view. Very Close to train station
  • Catherine
    Switzerland Switzerland
    The facilities and services were wonderful. We especially were impressed by the teatime and availability of prosecco to make mimosas in the morning. The fact that we could still use the spa until 22:00 on the day of check-out was absolutely a game...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant Matterhorn
    • Cuisine
      Italian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Alpen Resort & Spa
Great facilities! Review score, 9.4

Most popular amenities

  • 3 swimming pools
  • Spa
  • Free Wifi
  • Family rooms
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski storage

Pets
Pets are allowed. Charges may apply.

Activities

  • Hiking
  • Darts
    Additional charge
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Skiing
  • Hot tub
  • Tennis court

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

3 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool

Pool 3 – indoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Heated pool
  • Plunge pool

Spa

  • Kids' pool
  • Fitness
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English
  • French

House rules
Alpen Resort & Spa takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 8 years
Extra bed upon request
CHF 35 per child, per night
9 - 15 years
Extra bed upon request
CHF 60 per child, per night
16+ years
Extra bed upon request
CHF 75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

When booking 5 rooms or more, different policies and additional supplements may apply.

FAQs about Alpen Resort & Spa

  • Alpen Resort & Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Turkish/Steam Bath
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Darts
    • Swimming pool
    • Fitness
  • Alpen Resort & Spa has 1 restaurant:

    • Restaurant Matterhorn
  • The prices at Alpen Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Alpen Resort & Spa is 2,150 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Alpen Resort & Spa is popular with guests booking family stays.

  • Room options at Alpen Resort & Spa include:

    • Double
    • Family
    • Single
    • Triple
    • Twin
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Alpen Resort & Spa is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Alpen Resort & Spa on this page.

  • Guests staying at Alpen Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet