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Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa centre and on-site bar. Each unit offers a patio or balcony. Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax. An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours and a warm ambiance. Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains. The Whyte Museum of the Canadian Rockies is 700 metres from Moose Hotel and Suites, while Banff Park Museum is 700 metres away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
and
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
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Guest reviews

Categories:

Staff
9.2
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.1
Location
9.7
Free WiFi
9.1
High score for Banff

Select topics to read reviews:

Guests who stayed here loved

  • Bianca
    Australia Australia
    Great location walking distance to main shops and a coffee good coffee shop across the road. Pool was busy but good facilities. Lots of onsite parking. We booked a 1 bedroom suite which was spacious.
  • Paula
    Australia Australia
    Lovely warm reception area. Arrived before noon and our room was ready which was amazing. Hot pool on roof was great, room was lovely, clean and warm and the lovely Christmas gift was an unexpected delight.
  • Alfred
    United States United States
    The family suite was beautiful, clean and cozy. I just love the sofa bad, sleeping beside the fire place in snowy winter gives the perfect Christmas vibes.
  • Megan
    United Kingdom United Kingdom
    The property is fantastic! The rooms are clean and cosy. The Christmas decorations in reception were stunning! The rooftop pools were amazing and had incredible views. Staff were lovely!
  • Tia
    Australia Australia
    This will be our go to whenever we visit Banff. The building is gorgeous, rooftop pool and hot tub are amazing. Location is perfect. Staff are incredible! Highly recommend the king suite if it fits your budget. Our new home away from home!
  • Lindsay
    United Kingdom United Kingdom
    location was excellent, the rooms and roof top spa/gym facilities were very good. staff were very friendly
  • Ciara
    Ireland Ireland
    Location is perfect. Minutes from everything. Very comfortable beds. Outdoor jacuzzi is perfect.
  • Kostoglod
    Canada Canada
    location hot tubes and sauna very good hall with fire place
  • Madeleine
    Canada Canada
    The hotel is in a great location and the room was a nice size/layout. The pools were great to use in the evenings.
  • Wei
    Canada Canada
    Hotel is quite new, clean and stylished. Staff are very friendly and they even called us during the stay for how we feel and what we need. The most amazing part is the rooftop hot tub. We definitely enjoyed a cozy, warm and mountain view hot tub...

Hotel surroundings

Restaurants
1 restaurant on site

  • Pacini
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Moose Hotel and Suites
Great facilities! Review score, 9.2

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linen

Outdoors

  • Balcony
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Ski

  • Ski pass vendor
  • Ski storage

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Golf course (within 3 km)
    Additional charge

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone

Food & Drink

  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transport

  • Public transport tickets

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English

House rules
Moose Hotel and Suites takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
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The fine print
Need-to-know information for guests at this property

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancellation policy of 30 days will be applicable. Changes or cancellations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Moose Hotel and Suites

  • Moose Hotel and Suites offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Canoeing
    • Golf course (within 3 km)
    • Beauty Services
    • Swimming Pool
    • Body scrub
    • Fitness/spa locker rooms
    • Pedicure
    • Spa/wellness packages
    • Waxing services
    • Spa facilities
    • Body treatments
    • Fitness
    • Facial treatments
    • Body wrap
    • Manicure
    • Spa lounge/relaxation area
  • Moose Hotel and Suites has 1 restaurant:

    • Pacini
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Moose Hotel and Suites on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Moose Hotel and Suites is from 16:00, and check-out is until 11:00.

  • Room options at Moose Hotel and Suites include:

    • Double
    • Suite
  • Moose Hotel and Suites is 400 yards from the centre of Banff. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Moose Hotel and Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.