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Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa centre and on-site bar. Each unit offers a patio or balcony. Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax. An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours and a warm ambiance. Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains. The Whyte Museum of the Canadian Rockies is 700 metres from Moose Hotel and Suites, while Banff Park Museum is 700 metres away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
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Guest reviews

Categories:

Staff
9.2
Facilities
9.2
Cleanliness
9.3
Comfort
9.3
Value for money
8.1
Location
9.7
Free WiFi
9.1
High score for Banff
Select topics to read reviews:

Guests who stayed here loved

  • Brett
    Australia Australia
    Great Hotel with fantastic amenities and in a superb location. The rooms were clean with very comfortable beds.
  • James
    United Kingdom United Kingdom
    Great practical rooms which were very comfortable. The fire in reception and rooftop spa were great!
  • John
    United Kingdom United Kingdom
    The hotel is exceptionally lovely and so are all the facilities. The foyer and fireplace are particularly iconic, and we could have sent a long time there. The hot tub area on the roof has stunning views and two large hot tubs as well as a heated...
  • Jess
    United Kingdom United Kingdom
    Very cosy and relaxing place to stay. The facilities were amazing!
  • Michelle
    United Kingdom United Kingdom
    Lovely large room with fireplace and well equipped with toiletries
  • Isobel
    United Kingdom United Kingdom
    We stayed here twice due to changes in plans from Jasper NP closure. Rooms were good size. Spa facilities on roof terrace were good. Plenty of car parking space. Very quick to get to Banff centre. Reception staff were very helpful, and loaned us...
  • Janine
    United Kingdom United Kingdom
    The hotel was in a fantastic location. I particularly liked the log fire in the lobby. We sat there enjoying a coffee after a day at Lake Louise and Banff Gondola.
  • Pushkar
    India India
    Nicely built out property right in the town centre. Very courteous and friendly staff. The attached restaurant is exceptional!
  • Colin
    United Kingdom United Kingdom
    Edge of the main commercial area suited us. Perfect for the ‘Roam’ shuttle to Lake Louise, it’s directly across the road
  • Chaya
    Netherlands Netherlands
    Perfect location right in the heart of Banff. Amazing facilities, including an incredible rooftop hot tub with plenty of space. Service and staff were amazing .

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is our golden retriever welcome?

    Some of our rooms are pet-friendly. Please let us know when you make your reservation that your pet will be travelling with you so we can sure everyth..
    Answered on 5 July 2019
  • Does the hotel have laundry facilities that we can self use?

    Yes there is laundry on site: Laundry Cost: $2 to wash, $2 to Dry Coins Accepted: $1 coins, $0.25 coins
    Answered on 26 February 2022
  • Hello, Just wondering if a crib for a baby would be available? Thank you!

    We have pack and play style playpens available
    Answered on 1 September 2021
  • If we reserved the roof top king suite, do we have direct access to the hot tub? Or is this in a separate location?

    It will be on the same level. Our Rooftop One Bedroom Suite is located on the 4th floor of the hotel. Two rooftop hot pools are located on the 4th flo..
    Answered on 5 July 2019
  • do any rooms have mountain view?

    Please add a note or request to your reservation. Although nothing can be guaranteed we will certainly do our best to ensure this is a special stay for you!
    Answered on 28 January 2021
  • Is there dishes available in the kitchenettes

    Yes, the One-Bedroom Suite with Two Queens offers a kitchenette with microwave, mini-fridge, Keurig coffee maker, tea kettle, bar sink and dishes.
    Answered on 1 September 2020
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Pacini
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Moose Hotel and Suites
Great facilities! Review score, 9.2

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Balcony
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English

House rules
Moose Hotel and Suites takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
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The fine print
Need-to-know information for guests at this property

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancellation policy of 30 days will be applicable. Changes or cancellations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Moose Hotel and Suites

  • Moose Hotel and Suites offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Canoeing
    • Golf course (within 3 km)
    • Beauty Services
    • Swimming Pool
    • Body scrub
    • Fitness/spa locker rooms
    • Pedicure
    • Spa/wellness packages
    • Waxing services
    • Spa facilities
    • Body treatments
    • Fitness
    • Facial treatments
    • Body wrap
    • Manicure
    • Spa lounge/relaxation area
  • The prices at Moose Hotel and Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Moose Hotel and Suites include:

    • Double
    • Suite
  • Moose Hotel and Suites has 1 restaurant:

    • Pacini
  • Check-in at Moose Hotel and Suites is from 16:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Moose Hotel and Suites on this page.

  • Moose Hotel and Suites is 400 yards from the centre of Banff. All distances are measured in straight lines. Actual travel distances may vary.