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Offering a children's playground and sun terrace, Hotel Must is located in Quebec City, 3.1 mi from Parc Aquarium du Quebec. The hotel has a hot tub and indoor pool, and guests can enjoy a meal at the restaurant. Free private parking is available. Each room at this hotel is air conditioned and has a flat-screen TV with cable channels. You will find a coffee machine in the room. Each room is equipped with a private bathroom. For your comfort, you will find free toiletries and a hair dryer. You will find a 24-hour front desk at the property. Hotel Must features free WiFi throughout the property. Grande Allee is 5.6 mi from Hotel Must, while Center Videotron is 5.6 mi away. The nearest airport is Québec City Jean Lesage International Airport, 1.2 mi from Hotel Must.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.0
Facilities
7.8
Cleanliness
8.0
Comfort
8.0
Value for money
7.5
Location
8.4
Free Wifi
8.3
Low score for Quebec City
Select topics to read reviews:

Guests who stayed here loved

  • Ana
    Canada Canada
    Everything was clean. Friendly staff and good value.
  • Patricia
    United States of America United States of America
    Very clean and comfortable. Staff was very helpful
  • Mohammad
    Canada Canada
    Best location, neat and clean. Pool area is really amazing, have plenty of clean towels to change
  • Prabhjot
    Canada Canada
    Location of the hotel is excellent. Our room was very nice and modern. Second bed was in the wall to save space and there was a couch under the bed. Our room had everything, microwave, fridge and small sink outside counter. There were enough power...
  • Tlakale
    United Kingdom United Kingdom
    The facilities for kids but breakfast could do with a variety of other things. For example hash browns/ mushrooms to give vegetarians more options. Maybe croissants.
  • Gail
    United States of America United States of America
    Very quiet in the rooms despite lots of kids there. Pool/hot tub/slide/splash area was a hit with my kids. Super comfortable beds. Attached restaurant made for quick and easy dinners, continental breakfast was decent.
  • Sandra
    United States of America United States of America
    Nice bathroom, bed was comfortable, internet good.
  • Jennifer
    Canada Canada
    Everything was great i have nothing bad to say about this hotel
  • Kumara
    Canada Canada
    Waterslide was a real bonus for the kids. I also enjoyed the comfort offered in the rooms. The facilities were quite clean. I enjoyed my stay at the MUST.
  • Karine
    Canada Canada
    Clean, friendly staff, comfortable bed, good buffet-style breakfast, and the rooftop was simple but a nice addition. The pool was also lovely, loved that area.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello. Are the pool and slides open? Thank you.

    Bonjour, Only the pool will open on the 26th of Febuary with reservation.
    Answered on 24 February 2021
  • bonjour, j'ai un vol au depart de Quebec à 0700 le 21, existe-t-il un service de navette aéroport? Puis-je laisser mon véhicule sur votre parking le t..

    Bonjour, Ces services sont exclusivement disponible avec un forfait que nous offrons. Cependant c'est important de savoir que tous nos forfaits sont ..
    Answered on 10 January 2020
  • Bonjour, Avec la COVID, est-ce que le déjeuner est inclus?

    Bonjour, Oui, nous offrons un déjeuner continental de type boite à lunch. Bonne journée,
    Answered on 23 March 2021
  • Hi , is this hotel in old Quebec?

    Bonjour, No, we are close to the airport . Have a good day,
    Answered on 23 September 2021
  • Hi are there Tesla charger on site or nearby

    Hi, yes we do have a Tesla charger on site.
    Answered on 10 March 2023
  • Bonsoir, est-ce que votre piscine et splash park sont ouvert maintenant?

    bonjour oui la piscine est ouverte Lundi à mercredi: 17h à 22h Jeudi et vendredi: 16h à 22h Samedi: 8h à 22h Dimanche: 8h à 11h et 17h à 22h
    Answered on 10 March 2023
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Hotel Must

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness center
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Heated pool
  • Shallow end
  • Waterslide
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • French

House rules
Hotel Must takes special requests – add in the next step!

Check-in
From 5:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 100 is required. The property charges this 7 days before arrival. That's about $71. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
CAD 15 per child, per night
3 - 12 years
Extra bed upon request
CAD 16 per child, per night
13+ years
Extra bed upon request
CAD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDebit card

The fine print
Must-know information for guests at this property

Please note, children under 3 stay free of charge. Any older children are charged CAD 20 per night.

Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details.

Housekeeping during your stay: To provide you with a quality service, we are bound to adjust the housekeeping service in your room during your stay.

For stays of 2 nights or less: No housekeeping will be done during your stay. For all special requests, please contact the front desk.

For stays of 3 nights or more: After the 2nd night, we change the towels, empty the trash and replace the coffee. After the 4th night, a complete housekeeping of the room is provided.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of CAD 100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 222760, valid until 1/31/25

FAQs about Hotel Must

  • Yes, Hotel Must is popular with guests booking family stays.

  • Hotel Must is 6.8 miles from the center of Quebec City. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Must has 1 restaurant:

    • Restaurant #1
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Must on this page.

  • Hotel Must offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Swimming pool
    • Fitness
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Hotel Must is from 5:00 PM, and check-out is until 11:00 AM.

  • The prices at Hotel Must may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Must include:

    • Double
    • Quad
    • Family