Hotel Citadelle offers spacious rooms with free Wi-Fi. It is 5 miles from the Quebec City Jean Lesage International Airport. The basic guest rooms feature a cable TV and work desk. They also provide a private bathroom and hairdryers. Guests can make free local calls. The hotel offers copy/fax services and free on-site parking. Hotel Citadelle is within 6 miles of Videotron Center, Old Quebec and Family Dufour Cruises. It is 12 miles from Valcartier Village and Montmorency Falls. The hotel is 20 minutes' drive from Vieux Quebec.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
2 queen beds
or
1 sofa bed
and
2 queen beds
1 sofa bed
and
3 queen beds
1 queen bed
2 full beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.0
Facilities
6.8
Cleanliness
7.3
Comfort
7.3
Value for money
7.2
Location
7.7
Free Wifi
8.2
Low score for Quebec City
Select topics to read reviews:

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi is bathroom shared between two connected rooms or with other rooms as well please specify/

    it shared by the two connected rooms, thank you
    Answered on 3 August 2022
  • Do you have air conditioner

    Hi, we do have air conditioning in all our rooms.
    Answered on 4 January 2020
  • We are 5 adults and one kid of 7 years along with an enfant. Is a family room basement with 6 persons capacity enough for us?

    Yes! Our family room have 3 queen beds so it should be okay
    Answered on 17 July 2021
  • Are small dogs permitted?

    No pets of any are permitted in the hotel. New rules from new management we are sorry for the inconvience
    Answered on 22 May 2022
  • Hi can we used your microwave oven because we are going to bring our cooked food already. Thank you

    Yes there is some microwave at the hotel
    Answered on 6 March 2022
  • Hi, do you have free parking?

    yes parking included with room
    Answered on 18 October 2024
  • Still looking?

Hotel area info

Amenities of Hotel Citadelle

Most popular amenities
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
Outdoors
  • Outdoor dining area
Kitchen
  • Shared kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Baggage storage
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • Wake-up service/Alarm clock
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • English
  • French

House rules
Hotel Citadelle takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 100 is required on arrival. That's about $71. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardDebit card

The fine print
Must-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Citadelle of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 063070, valid until 7/31/25

FAQs about Hotel Citadelle

  • Hotel Citadelle offers the following activities/services (charges may apply):

    • Room options at Hotel Citadelle include:

      • Double
      • Family
      • Apartment
      • Quad
    • Check-in at Hotel Citadelle is from 3:00 PM, and check-out is until 11:00 AM.

    • Hotel Citadelle is 5.6 miles from the center of Quebec City. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Citadelle may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.