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Cassandra Hotel is located in the heart of Vancouver, providing unparalleled convenience to explore the city's top attractions. With the Joyce-Collingwood Skytrain station just a short 10-minute walk away, guests have easy access to Downtown Vancouver and Metrotown, the largest shopping center in BC. Located on Kingsway, Cassandra Hotel is well-connected to major bus routes, as well as taxi and ride sharing services, making it a perfect base for guests to venture into the Collingwood neighborhood and other parts of the city. As the recognized "Gateway to Vancouver," the Collingwood neighborhood offers year-round access to a plethora of dining options, major banks, convenient corner stores, popular cafes, renowned grocery chains, and professional services, all just steps away from the hotel. The guest rooms at Cassandra Hotel are designed to provide ultimate comfort and features. All rooms are equipped with secured Wi-Fi, cable TV, air-conditioning, heat, coffee machine, tea, and additional amenities such as a fridge and microwave, setting it apart from other similar hotels. Furthermore, guests can enjoy complimentary on-site parking during their stay. Cassandra Hotel is leading in technology innovation, boasting the first GOKI smart lock system in Canada, digital concierge services, and the option for contactless check-in and check-out. All these features are conveniently available via a guest's smartphone. While Cassandra Hotel has recently finished its elevator upgrades for enhanced comfort and convenience, it is not stopping there. Many other improvements in products and services are still ongoing to further exceed current and future guest expectations. In short, whether guests are visiting for leisure or business, Cassandra Hotel offers a prime location, modern amenities, and cutting-edge technology for an exceptional stay in Vancouver.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.2)

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.0
Facilities
7.6
Cleanliness
8.3
Comfort
8.2
Value for money
7.5
Location
8.2
Free Wifi
9.1
Select topics to read reviews:

Guests who stayed here loved

  • Grant
    Canada Canada
    I love the customer service. Thanks to Handra for recommending a very nice restaurant.
  • Shanu
    United States of America United States of America
    I loved 😍 😍🤩🤩🤩 Handra 😍😍😍. She is really pretty, nice and would love to go on a date with her.
  • Hajiyev
    Canada Canada
    Special thanks to Shamalee. She is very helpfull and have a great personality!
  • Beannca
    United States of America United States of America
    The facility is very convenient to shops and restaurants. Also budget friendly.
  • Leann
    Canada Canada
    It was nice and quiet the bed was very comfortable and the staff was amazing
  • Anthony
    United States of America United States of America
    Not too far from the skytrain and the staff was very helpful!
  • Marco
    United States of America United States of America
    The property is really close to metrotown and the rooms are simple and clean! Our room got a lot of sunlight so it was super bright! Really cool views as well! Easy access.
  • Melissa
    Canada Canada
    Maybe add in more selection for snacks sense there’s no breakfast
  • Christine
    Australia Australia
    The lady in Reception was exceptionally helpful and friendly and I was impressed by her kindness. The room we stayed in was a good size and very comfortable.
  • Alidjan
    Netherlands Netherlands
    We would arrive after Check-in hours and arranged to check-in online, even though it is not customary. Staff went out of their way to help us

Property questions and answers

Send a question to the property to find out more.

Hotel area info

Amenities of Cassandra Hotel

Most popular amenities
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Laundry
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Parking garage
Services
  • Vending machine (drinks)
  • Concierge
  • Baggage storage
  • Tour desk
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
General
  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness center
Languages Spoken
  • English
  • Filipino
  • Chinese

House rules
Cassandra Hotel takes special requests – add in the next step!

Check-in
From 4:00 PM to 10:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 250 is required on arrival. That's about $179. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a government-issued photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

People under 19 year can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cassandra Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Cassandra Hotel

  • Check-in at Cassandra Hotel is from 4:00 PM, and check-out is until 11:00 AM.

  • Cassandra Hotel offers the following activities/services (charges may apply):

    • Fitness center
  • Room options at Cassandra Hotel include:

    • Double
    • Quad
    • Studio
  • Cassandra Hotel is 4.3 miles from the center of Vancouver. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Cassandra Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.