This eco-friendly hotel features a fitness centre and seasonal outdoor pool. Free WiFi and on-site parking are available at no extra cost. Each room offers a flat-screen TV, refrigerator, coffee machine and en suite bathroom. Select rooms also include a microwave and Smart TV. Guests can enjoy breakfast, lunch and dinner at the on-site restaurant. Best Western Plus Ottawa City Centre has a 24-hour front desk and meeting facilities. This hotel is only 4 km from Carleton University campus and 7.3 km from Parliament Hill. Carlingwood Shopping Centre is 3.4 km away.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.6
Comfort
8.5
Value for money
7.8
Location
8.2
Select topics to read reviews:

Guests who stayed here loved

  • June
    Canada Canada
    It was quiet even though it was full on the Saturday night!
  • Norm
    Canada Canada
    Clean hotel and quiet. Had a very comfortable sleep. Downstairs Bar/Restaurant was great. Quickly served and food was good and fairly priced. Would definitely stay again.
  • J
    Jason
    Canada Canada
    The hotel was clean and fresh, had a welcoming presence when you first walk in.. the staff was so friendly and polite and made sure that my stay at the hotel was a pleasant one and it truly was… definitely coming back again.
  • Corrine
    Canada Canada
    Professional, helpful, friendly staff (wonderful check-in with Sherry and very helpful front desk ongoing support). Very clean room (thanks Emily), comfy beds. Ate in restaurant once...excellent comfort food, very reasonably priced, great service....
  • Michelle
    Canada Canada
    Good location for our needs. Comfortable room, clean.
  • Susan
    Canada Canada
    room was huge, Bed comfortable, restaurant on site. lugage trolly was availalbe, staff were very friendly and answered questions. Quick check in
  • Jacqueline
    Canada Canada
    Very helpful staff. Lovely restaurant with a good menu and quality food. Parking on site.
  • Kelley
    Canada Canada
    The room size was huge, and the king sized bed was very comfortable .
  • Dave
    Ireland Ireland
    For the price I taught, breakfast should have been included.
  • Gail
    Canada Canada
    The closeness to the appointment we had in the city, not the first time we stayed here. It's ideally located. Every Hotel should have a Sherry at the front desk!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • $200 incidental charges are they charged on credit card or just on hold until check out? When do you get the $200 back ? Can this charge be waived

    The $200 incidental charge is only on hold for the duration of the stay, it is not charged to the card. It is only used when there are incidental char..
    Answered on 27 December 2019
  • Is the pool heated?

    Yes it the pool is heated!
    Answered on 13 August 2022
  • Are you pet friendly?

    Sorry we are not pet friendly.
    Answered on 13 January 2020
  • Is your hotel pet free?

    This property is actually a pet-free location!
    Answered on 30 May 2022
  • is there a washer room to wash clothes

    Yes, we have guest laundry room available in the hotel.
    Answered on 29 July 2022
  • Hi, do you have Wi-Fi?

    Yes, we have WI-FI as well
    Answered on 12 August 2022
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafe 1274
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Gluten-free • Dairy-free

Facilities of Best Western Plus Ottawa City Centre
Great facilities! Review score, 8.2

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Billiards
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wired internet is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Carbon monoxide detector
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Visual aids: Braille
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Seasonal
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • Mandarin
  • English
  • French
  • Punjabi
  • Vietnamese
  • Cantonese

House rules
Best Western Plus Ottawa City Centre takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 100 is required on arrival. That's about £55. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBCash is not accepted

The fine print
Need-to-know information for guests at this property

Pre-paid credit cards, cash and debit cards are not accepted as a valid form of payment at check-in. A bank issued credit card is required at check-in.

Please note: Any room/rate with "breakfast included" includes breakfast for each paying adult, and 1 child per paying adult aged 11 and younger.

There is no capacity for extra beds (cots, rollaways) in the rooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Plus Ottawa City Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Best Western Plus Ottawa City Centre

  • Yes, Best Western Plus Ottawa City Centre is popular with guests booking family stays.

  • Best Western Plus Ottawa City Centre offers the following activities / services (charges may apply):

    • Fitness centre
    • Billiards
    • Swimming Pool
    • Fitness
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Best Western Plus Ottawa City Centre is 3.1 miles from the centre of Ottawa. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Best Western Plus Ottawa City Centre is from 16:00, and check-out is until 11:00.

  • The prices at Best Western Plus Ottawa City Centre may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Best Western Plus Ottawa City Centre can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • À la carte
  • Best Western Plus Ottawa City Centre has 1 restaurant:

    • Cafe 1274
  • Room options at Best Western Plus Ottawa City Centre include:

    • Quadruple
    • Double
    • Family