You might be eligible for a Genius discount at Complex Europe. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Luxury Guest House Europe offers accommodations in Dolna Banya. The property offers all year around outdoor hot tubs with mineral water, a sauna and a steam bath. There is also a garden for guests to relax in. Rooms come with a flat-screen TV. Some units include a seating area to relax in after a busy day. Some rooms have views of the mountains or pool. Rooms are equipped with a private bathroom. Free private parking is available. Car hire is available at this guest house and the area is popular for fishing. Guests can visit an ostrich farm, 1.2 mi away from the property or a golf course. Velingrad is 24 mi from Luxury Guest House Europe, while Borovets is 9.3 mi from the property. Sofia Airport is 32 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental, Italian, Buffet, Breakfast to go

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 full bed
and
1 sofa bed
2 twin beds
and
1 full bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 queen bed
Bedroom 4
1 queen bed
Bedroom 5
1 queen bed
Bedroom 6
1 full bed
Bedroom 7
3 king beds
Bedroom 8
1 queen bed
Bedroom 9
1 queen bed
Bedroom 10
3 king beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 full bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.4
Facilities
8.6
Cleanliness
8.6
Comfort
8.7
Value for money
8.3
Location
8.7
Free Wifi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Petya
    Bulgaria Bulgaria
    The pools, the rooms, friendly staff, cleanliness, the cozyness of the complex, the calmness
  • Stanimir
    Bulgaria Bulgaria
    Almost everything - besides some minor glitches which were very resolved by the staff, and room was perfectly clean, sad part was that it was not cleaned again for our 3 days stay
  • Daniela
    Bulgaria Bulgaria
    Comfortable rooms, clean swimming pool and friendly staff.
  • Petya
    Bulgaria Bulgaria
    The beds, the location, the rooms were great. Everything was clean and tidy. The staff are friendly and supportive.
  • Gabriel
    Bulgaria Bulgaria
    Amazing place. You step out of the door and go into the pool.
  • Angela
    Romania Romania
    Very clean! The room, the sheets, the towels, the pool! We had breakfast, it was very good 👍 we needed to take an earlier breakfast and they arranged it for us! The room is spatious and it is quiet. The pool is big, there is a football field...
  • Elina
    Bulgaria Bulgaria
    There is a pool-like jacuzzi in the bathroom, the facility is kids-friendly, one can relax while kid run around.
  • Mansour
    Jordan Jordan
    it’s extremely lovely amazing place, friendly staff, very good restaurant, the place worth 5 stars. it was my 4th time there and I’ll visit it again sure.
  • Nikolay
    Bulgaria Bulgaria
    The room - excellent. Really hot water in the non swimmable pool, and boat pools are very clean
  • Yuliya
    Bulgaria Bulgaria
    Spacious room with jacuzzi, outdoor pool with thermal water, parking available.

Area info

Restaurants
1 Restaurant On Site

  • Restaurant-EUROPE
    • Cuisine
      Greek • Pizza • Steakhouse • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Amenities of Complex Europe
Great facilities! Review score, 8.6

Most popular amenities

  • 3 swimming pools
  • Spa
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Airport shuttle
  • Bar
  • Private beach area

Bathroom

  • Private bathroom

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Private beach area
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Shared kitchen
  • Cleaning products

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Beach
  • Badminton equipment
  • Tennis equipment
  • Evening entertainment
    Additional charge
  • Kids' club
  • Water sports facilities on site
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Darts
  • Karaoke
    Additional charge
  • Ping-pong
  • Playground
  • Game room
  • Fishing
    Additional charge

Living Area

  • Sitting area
  • Desk

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Street parking
  • Valet parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Packed lunches
  • Chapel/Shrine
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails

3 swimming pools

Pool 1 – outdoorFree!

  • Seasonal
  • Heated pool
  • Pool cover
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Seasonal
  • All ages welcome
  • Pool bar
  • Pool cover
  • Beach chairs/Loungers

Pool 3 – outdoor (kids)Free!

  • Seasonal
  • Suitable for kids

Spa

  • Kids' pool
  • Locker rooms
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Hot spring bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
  • Fitness center

Languages Spoken

  • Bulgarian
  • English

House rules
Complex Europe takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of BGN 50 is required on arrival. That's about $26. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
BGN 10 per child, per night
Crib upon request
Free
2 - 11 years
Extra bed upon request
BGN 10 per child, per night
12+ years
Extra bed upon request
BGN 15 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash
Smoking
Smoking is not allowed.

The fine print
Must-know information for guests at this property

Room rates on 31 December include a gala dinner. Extra guests will be charged separately.

Please inform Complex Europe of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

A damage deposit of BGN 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Complex Europe

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Complex Europe is from 2:00 PM, and check-out is until 11:00 AM.

  • Complex Europe offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Game room
    • Ping-pong
    • Fishing
    • Karaoke
    • Darts
    • Evening entertainment
    • Kids' club
    • Badminton equipment
    • Beach
    • Horseback riding
    • Locker rooms
    • Spa lounge/Relaxation area
    • Swimming pool
    • Bicycle rental
    • Water sports facilities on site
    • Steam room
    • Bike tours
    • Tennis equipment
    • Hot spring bath
    • Fitness
    • Spa facilities
    • Spa/Wellness packages
    • Private beach area
    • Fitness classes
  • The prices at Complex Europe may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Complex Europe is popular with guests booking family stays.

  • Guests staying at Complex Europe can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Buffet
    • À la carte
    • Breakfast to go
  • Complex Europe has 1 restaurant:

    • Restaurant-EUROPE
  • Complex Europe is 0.9 miles from the center of Dolna Banya. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Complex Europe include:

    • Double
    • Triple
    • Quad
    • Villa
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Complex Europe on this page.