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Luxury Guest House Europe offers accommodation in Dolna Banya. The property offers all year around outdoor hot tubs with mineral water, a sauna and a steam bath. There is also a garden for guests to relax in. Rooms come with a flat-screen TV. Some units include a seating area to relax in after a busy day. Some rooms have views of the mountains or pool. Rooms are equipped with a private bathroom. Free private parking is available. Car hire is available at this guest house and the area is popular for fishing. Guests can visit an ostrich farm, 2 km away from the property or a golf course. Velingrad is 38 km from Luxury Guest House Europe, while Borovets is 15 km from the property. Sofia Airport is 52 km away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Italian, Buffet, Breakfast to go

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 double bed
and
1 sofa bed
2 single beds
and
1 double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
Bedroom 4
1 large double bed
Bedroom 5
1 large double bed
Bedroom 6
1 double bed
Bedroom 7
3 extra-large double beds
Bedroom 8
1 large double bed
Bedroom 9
1 large double bed
Bedroom 10
3 extra-large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 double bed
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Guest reviews

Categories:

Staff
8.3
Facilities
8.4
Cleanliness
8.5
Comfort
8.5
Value for money
8.0
Location
8.6
Free WiFi
8.4
High score for Dolna Banya

Select topics to read reviews:

Guests who stayed here loved

  • Neli
    Bulgaria Bulgaria
    Everything was perfect as usual, pet friendly hotel with mineral pool with hot water
  • Kahramanova
    Bulgaria Bulgaria
    The place was clean and warm, and the cuisine was tasty.
  • Yuliya
    Bulgaria Bulgaria
    Spacious room with jacuzzi, outdoor pool with thermal water, parking available.
  • Yordan
    Bulgaria Bulgaria
    Big and clean rooms. Good food and service in the restorant. We liked the swimming pools as well.
  • Danguole
    Ireland Ireland
    We was out of season time, not a lot of people, staff very friendly, especially Sergei the chef was very friendly and food was amazing and very fresh. Rooms was very clean. Recommend this place.
  • Milena
    Bulgaria Bulgaria
    A nice place to spend a few days. There is a hot water pool with a very good size and a bigger pool with cooler water, still luke warm. The house keepers are very diligent, rooms are very clean spacious and comfortable.
  • Todorka
    United Kingdom United Kingdom
    The staff were very friendly and helpful. Particularly the lady at the reception, she moved us to a better room with air conditioning. The property has a beautiful garden and pools were clean and well maintained. Restaurant served delicious food....
  • Dimitrina
    Bulgaria Bulgaria
    Wonderful place to have a relaxing weekend with family and friends.
  • Gennaro
    Bulgaria Bulgaria
    It wasn't my first time in Complex Europe. I chose to bring a friend of mine who was visiting Bulgaria. The hotel exceeded his expectations: clean, big rooms, great services.
  • Dimitrina
    Bulgaria Bulgaria
    We booked the option room with jacuzzi and those are the ones pictured on the official photos. It was cold and windy so we were reluctant to undress and use the outside mineral water pool, but the other guests did seem to enjoy this (some of them...

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant-EUROPE
    • Cuisine
      Greek • Pizza • Steakhouse • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Facilities of Complex Europe
Great facilities! Review score, 8.4

Most popular facilities

  • 3 swimming pools
  • Spa and wellness centre
  • Free parking
  • Free WiFi
  • Fitness centre
  • Airport shuttle
  • Restaurant
  • Bar
  • Private beach area

Bathroom

  • Private bathroom

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Private beach area
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Shared kitchen
  • Cleaning products

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Beach
  • Badminton equipment
  • Tennis equipment
  • Evening entertainment
    Additional charge
  • Kids' club
  • Water sport facilities on site
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Darts
  • Karaoke
    Additional charge
  • Table tennis
  • Children's playground
  • Games room
  • Fishing
    Additional charge

Living Area

  • Seating Area
  • Desk

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Street parking
  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Packed lunches
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails

3 swimming pools

Pool 1 - outdoorFree!

  • Seasonal
  • Heated pool
  • Pool cover
  • Sun loungers or beach chairs

Pool 2 - outdoorFree!

  • Seasonal
  • All ages welcome
  • Pool bar
  • Pool cover
  • Sun loungers or beach chairs

Pool 3 - outdoor (kids)Free!

  • Seasonal
  • Suitable for kids

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot spring bath
  • Hammam
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre

Languages spoken

  • Bulgarian
  • English

House rules
Complex Europe takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of BGN 50 is required on arrival. That's about £21. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
BGN 10 per child, per night
Cot upon request
Free
2 - 11 years
Extra bed upon request
BGN 10 per child, per night
12+ years
Extra bed upon request
BGN 15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash
Smoking
Smoking is not allowed.

The fine print
Need-to-know information for guests at this property

Room rates on 31 December include a gala dinner. Extra guests will be charged separately.

Please inform Complex Europe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

A damage deposit of BGN 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Complex Europe

  • Room options at Complex Europe include:

    • Double
    • Triple
    • Quadruple
    • Villa
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Complex Europe on this page.

  • Guests staying at Complex Europe can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Buffet
    • À la carte
    • Breakfast to go
  • Yes, Complex Europe is popular with guests booking family stays.

  • Complex Europe offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Games room
    • Table tennis
    • Fishing
    • Karaoke
    • Darts
    • Evening entertainment
    • Kids' club
    • Badminton equipment
    • Beach
    • Horse riding
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Swimming Pool
    • Bicycle rental
    • Water sport facilities on site
    • Steam room
    • Bike tours
    • Tennis equipment
    • Hot spring bath
    • Fitness
    • Spa facilities
    • Spa/wellness packages
    • Private beach area
    • Fitness classes
  • Complex Europe has 1 restaurant:

    • Restaurant-EUROPE
  • Complex Europe is 0.9 miles from the centre of Dolna Banya. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Complex Europe is from 14:00, and check-out is until 11:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Complex Europe may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.