Located in the heart of Genk within less than 1.2 mi from C-Mine, the elegant Carbon Hotel offers an on-site restaurant, free WiFi and a range of wellness facilities including a sauna and a hammam. Guests can rent bicycles to explore the surroundings. Rooms come with a private bathroom and a Nespresso coffee machine. A mini-bar is available in the room for an extra charge. You can unwind in the trendy bar or watch the chefs prepare your dish in the Carbon Gusto restaurant with open kitchen. There is also a wine bar. The Carbon Sense City Spa offers professional advice on treatments and nutrition, with free access for guests at the hotel. The Carbon Hotel is located in the city’s commercial center, near its largest shopping mall. Its convenient location along the E314 motorway make it easy to reach the Dutch town of Maastricht (13 mi) and Hasselt (9.3 mi).

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.5
Comfort
8.6
Value for money
7.9
Location
8.8
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Marina
    Switzerland Switzerland
    The rooms are beautiful and comfortable. The view into the courtyard is really nice.
  • Brendon
    Belgium Belgium
    Excellent room on 2nd floor with comfy bed, large bath, separate large rain shower with ability to step out onto a "garden". Full bar and excellent restaurant for dinner and breakfast.
  • Arianna
    Sweden Sweden
    The room was very spacious and the bed quite comfortable. I liked the bathtub although it was a bit time taking to fill in (and hard to regulate the temperature). The location was perfect.
  • C
    Carly
    United Kingdom United Kingdom
    great staff. great atmosphere. clean room. brilliant all round
  • Anthony
    United Kingdom United Kingdom
    only saw staff at check in / check out , very professional and friendly
  • Paul
    United Kingdom United Kingdom
    The onsite restaurant and breakfast was exceptional. A very high class level of food available.
  • Salvija
    Belgium Belgium
    Staff was very friendly and attentive. Good location. Original interior design.
  • Mike
    Netherlands Netherlands
    room was very nice, tv a bit small, exceptionally bath and comfort
  • Laura
    Belgium Belgium
    That there was enough space, I love the fact that I felt alone with my boyfriend.
  • Marieken
    Belgium Belgium
    Wonderful stay. I got a room upgrade that made my stay even better. The staff is super friendly and very helpful. The rooms are all located at the back of the hotel so you don't experience any noise from the street. The breakfast is so good, I can...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • do you have rooms where smoking is alowed?

    Hello, We have only non-smoking rooms. With Different regards, Chayenne
    Answered on 3 October 2020
  • Do you allow dogs?

    Dear Thank you for your question. We do allow dogs in our hotel. There is a supplement of € 25 per day and per dog. If there are any further questions, do not hesitate contacting us. With Different regards Team Carbon
    Answered on 15 April 2021
  • Do the guest rooms have soft water? This is an issue for people with eczema.

    The rooms do have soft water, potentially decreasing the risk of developing eczema.
    Answered on 8 December 2022
  • Do you still allow dogs as in your policies section it says no?

    Dogs are not allowed in our hotel.
    Answered on 26 November 2022

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant Gusto
    • Cuisine
      Belgian • French
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian

Amenities of Carbon Hotel
Great facilities! Review score, 8.5

Most popular amenities
  • Parking on site
  • Spa
  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Airport shuttle
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cycling
    Off-site
  • Hiking
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs € 14.50 per day.
  • Parking garage
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Baggage storage
  • Wake-up service
  • Airport shuttle
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath
    Additional charge
  • Massage
    Additional charge
  • Spa
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Dutch

House rules
Carbon Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4+ years
Extra bed upon request
€ 35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroBancontactATM cardCash

The fine print
Must-know information for guests at this property

Please note that the wellness center is open Monday–Friday 15.00–22.00 and Saturday–Sunday 10.00–22.00.

FAQs about Carbon Hotel

  • Carbon Hotel has 1 restaurant:

    • Restaurant Gusto
  • Carbon Hotel offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Golf course (within 2 miles)
    • Manicure
    • Waxing services
    • Steam room
    • Locker rooms
    • Body wrap
    • Beauty services
    • Foot bath
    • Makeup services
    • Body treatments
    • Facial treatments
    • Spa lounge/Relaxation area
    • Spa facilities
    • Spa/Wellness packages
    • Pedicure
    • Body scrub
  • Check-in at Carbon Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Carbon Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Carbon Hotel is 1,000 feet from the center of Genk. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Carbon Hotel include:

    • Double