Directly connected to the Dubai Festival City Mall home to 500 retail stores, restaurants and kids/family entertainment, Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel is a 4-star property perfect for families with with its Family Suites. Guests can enjoy free Wifi thoughout the hotel. All rooms in the hotel are fitted with a kettle. Rooms are complete with a private bathroom equipped with a bath, while selected rooms have a seating area. At Holiday Inn & Suites - Dubai Festival City an IHG Hotel, rooms come with air conditioning and a flat-screen TV. A buffet breakfast is served each morning at the property. Children eat for free with one paying adult. Speaking Arabic, English and Hindi, staff will be happy to provide guests with practical guidance on the area at the reception. Guest can enjoy "Imagine Show", a record breaking attraction. Boasting the largest water screen projection and largest permanent projection mapping in the world – both a Guinness World Records breaker, it features the latest entertainment technology in water, pyrotechnics, lasers, lights and dramatic effects. IKEA is within walking distance to the hotel. The nearest airport is Dubai International Airport, 3 km from Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Full English/Irish, Vegetarian, Halal, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
2 single beds
2 single beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.8
Cleanliness
8.9
Comfort
9.0
Value for money
8.5
Location
9.0
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Matija
    Croatia Croatia
    Staff is service minded and well trained. Food is amazing, specially buffet dinner. Pool has a lifeguard and water quality is being checked. Hotel has everything one couple expect from a 4 star hotel. It is a cluster of a few IHG hotels, they are...
  • Assad
    Saudi Arabia Saudi Arabia
    I would like to extend my thanks to hotel Restaurant manager, Chef, and All Staff, for the exceptional service and delicious meals provided during my stay. . Thank you once again
  • Paresh
    Saudi Arabia Saudi Arabia
    great staff, good breakfast and great location. perfect for our family.
  • Hossam
    Egypt Egypt
    Neat and clean rooms, nice view, near airport, very friendly staff
  • Dolorosa
    Singapore Singapore
    Loved staying at the hotel.. The staff were excellent and were very helpful and friendly.. Breakfast was excellent . The link bridge leads to the mall and so very convenient.. Excellent stay. This was my second visit.. Would love to stay in the...
  • Salwa
    Singapore Singapore
    It was clean, beautiful decor and a short walk to Dubai Festival City via a connecting bridge. Food was awesome but will be better if there’s pasta for every meal times. Having Froot Loops as part of the cereal selection will be appreciated.
  • Mansimran
    United Kingdom United Kingdom
    Nice relaxed atmosphere. Good food selection and nice staff.
  • Jagjewan
    South Africa South Africa
    I had an exceptional stay at this hotel and would confidently give it a five-star rating. The staff were incredibly friendly, professional, and attentive, ensuring every need was met with a smile. The food quality was outstanding, with a wide...
  • Raya
    Oman Oman
    They consider my call regarding the 19 th floor loud music and they return half price of one room not full price but I appreciate that
  • Pauline
    Malta Malta
    Location is perfect going to the mall and Dubai creek. Hotel is very nice and clean. Very good service.

Hotel surroundings

Restaurants
3 restaurants on site

  • Zeste
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Sirocco
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal
  • Joe's Backyard
    • Cuisine
      American
    • Open for
      Dinner
    • Ambiance
      Modern

Facilities of Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel
Great facilities! Review score, 8.8

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • 3 restaurants
  • Non-smoking rooms
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)

View

  • View

Outdoors

  • Outdoor furniture
  • Sun terrace

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Carbon monoxide detector
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoor

  • Open all year
  • Adult only
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Pool 2 - outdoor (kids)

  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • Arabic
  • English
  • Spanish
  • French
  • Hindi
  • Russian
  • Filipino
  • Turkish

House rules
Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
AED 184 per child, per night
Cot upon request
Free
4 - 16 years
Extra bed upon request
AED 184 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte BlancheCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: 796700

FAQs about Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel

  • Guests staying at Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Halal
    • Buffet
  • Check-in at Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Back massage
    • Fitness/spa locker rooms
    • Head massage
    • Spa lounge/relaxation area
    • Foot massage
    • Swimming Pool
    • Full body massage
    • Spa facilities
    • Neck massage
    • Spa/wellness packages
    • Hand massage
    • Couples massage
    • Fitness
  • The prices at Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel has 3 restaurants:

    • Sirocco
    • Zeste
    • Joe's Backyard
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel include:

    • Double
    • Suite
    • Family
    • Apartment
    • Twin
  • Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel is 5.6 miles from the centre of Dubai. All distances are measured in straight lines. Actual travel distances may vary.