Directly connected to the Dubai Festival City Mall home to 500 retail stores, restaurants and kids/family entertainment, Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel is a 4-star property perfect for families with with its Family Suites. Guests can enjoy free Wifi thoughout the hotel. All rooms in the hotel are fitted with a kettle. Rooms are complete with a private bathroom equipped with a bath, while selected rooms have a seating area. At Holiday Inn & Suites - Dubai Festival City an IHG Hotel, rooms come with air conditioning and a flat-screen TV. A buffet breakfast is served each morning at the property. Children eat for free with one paying adult. Speaking Arabic, English and Hindi, staff will be happy to provide guests with practical guidance on the area at the reception. Guest can enjoy "Imagine Show", a record breaking attraction. Boasting the largest water screen projection and largest permanent projection mapping in the world – both a Guinness World Records breaker, it features the latest entertainment technology in water, pyrotechnics, lasers, lights and dramatic effects. IKEA is within walking distance to the hotel. The nearest airport is Dubai International Airport, 3 km from Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Full English/Irish, Vegetarian, Halal, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.0
Facilities
8.8
Cleanliness
8.9
Comfort
9.0
Value for money
8.5
Location
9.0
Free WiFi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Daniyal
    Ireland Ireland
    Lot of noise from the bar on 19th floor with loud music upto 3am. The guests on18th floor could not sleep
  • Saeed
    Pakistan Pakistan
    Breakfast was awesome with huge variety of dishes to cater for all guests. Large seating area that accommodated everyone specially at breakfast time.
  • Akram
    United Arab Emirates United Arab Emirates
    Excellent reception staff and at breakfast also. Very friendly.
  • Denise
    New Zealand New Zealand
    The room was tidy and view was great. Location perfect
  • Kriteen
    India India
    Very conveniently located near the airport and directly connected to the festival city mail which is a pretty good mall with gift shops, pharmacies and lots of stores. Courteous staff.
  • Andreas
    Cyprus Cyprus
    I recently stayed at this IHG hotel and had an excellent experience. The facilities are new, modern, and extremely comfortable, making for a very pleasant and relaxing stay. The staff was professional, attentive, and always willing to help,...
  • Hussein
    Saudi Arabia Saudi Arabia
    Wonderful location, warm welcome, helpfull staff The room is very clean and quit. The restaurant is one of the kind where you can find dishes from around the world served by smiling ,friendly and active staff ,special thanks in particular to...
  • Ezra
    Seychelles Seychelles
    The breakfast was very nice, they had a large variety to choose from the buffet
  • Soliyeva
    Uzbekistan Uzbekistan
    Comfort, super personal breakfast amazing lunch dinner very delisious
  • Teshome
    Ethiopia Ethiopia
    I like the hotel near by festival city mall, beautiful room, swimming, delicious breakfast and I want to thank the staff Hayat, Zain, Mohamed Naim, Suraj and Sunil🙏🙏🙏

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • I want to know the (family room ) is two connected rooms

    Kindly be informed that our family room is 2 connecting rooms.
    Answered on 24 March 2021
  • Hi, this Family Room is only one room or are two connected with separated bathrooms? we need something like this

    Kindly be informed that our family room is 2 superior room connected.
    Answered on 14 March 2021
  • is there kids club in the hotel?

    Thank you for your interest at Holiday Inn Dubai Festival City Unfortunately, we don't have a kids club in our hotel, Located in the heart of the ne..
    Answered on 14 February 2020
  • Do you have breakfast buffet?

    Kindly be informed that our breakfast is buffet
    Answered on 30 November 2020
  • Is there a sofa bed in this room type?

    Dear Sir, Please be informed that all special requests are subject availability. However; we have prioritized your request. Reservations team.
    Answered on 18 October 2019
  • Do you provide airport shuttle from airport?

    Yes, We offer shuttle bus service free of charge with a specific schedule
    Answered on 30 November 2023
  • Still looking?

Hotel surroundings

Restaurants
3 restaurants on site

  • Zeste
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Sirocco
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal
  • Joe's Backyard
    • Cuisine
      American
    • Open for
      Dinner
    • Ambiance
      Modern

Facilities of Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • 3 restaurants
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Carbon monoxide detector
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoor
  • Open all year
  • Adult only
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoor (kids)
  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • Arabic
  • English
  • Spanish
  • French
  • Hindi
  • Russian
  • Filipino
  • Turkish

House rules
Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
AED 184 per child, per night
Cot upon request
Free
4 - 16 years
Extra bed upon request
AED 184 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte BlancheCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: 796700

FAQs about Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel

  • Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel has 3 restaurants:

    • Sirocco
    • Zeste
    • Joe's Backyard
  • Room options at Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel include:

    • Double
    • Suite
    • Family
    • Apartment
    • Twin
  • Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel is 5.6 miles from the centre of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Halal
    • Buffet
  • The prices at Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • Holiday Inn & Suites - Dubai Festival City Mall, an IHG Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Back massage
    • Fitness/spa locker rooms
    • Head massage
    • Spa lounge/relaxation area
    • Foot massage
    • Swimming Pool
    • Full body massage
    • Spa facilities
    • Neck massage
    • Spa/wellness packages
    • Hand massage
    • Couples massage
    • Fitness
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.