You might be eligible for a Genius discount at Andaz Dubai The Palm, By Hyatt. To check if a Genius discount is available for your selected dates sign in.

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Get the celebrity treatment with world-class service at Andaz Dubai The Palm, By Hyatt

Situated in Palm Jumeirah, Andaz Dubai The Palm – a concept by Hyatt features accommodation with a restaurant, free private parking, an outdoor swimming pool and a fitness centre. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation provides a 24-hour front desk, room service and currency exchange for guests. At the hotel, the rooms come with a desk. At Andaz Dubai The Palm, rooms are fitted with a seating area. The accommodation offers à la carte breakfast. Nakheel Mall is 350 m from the hotel, while Burj Al Arab Tower is 9 km from the property. The nearest airport is Dubai International Airport, 33 km from Andaz Dubai The Palm, while Al Maktoum International Airport is 42 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Andaz
Hotel chain/brand
Andaz

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.3
Location
8.9
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Carl
    United Kingdom United Kingdom
    Good location, nice pool and beach area with a 16+ pool upstairs by the spa. Enjoyed our stay immensely, staff were excellent and friendly. Good top floor restaurant Asia Asia.
  • Maria
    Bahrain Bahrain
    very good breakfast, plenty of selection, good food.
  • Siyahfam
    Netherlands Netherlands
    Friendly and welcome staff. We could do early check in as it was my husband’s birthday, and we were upgraded. Very nice surprise present. The hotel was very clean and well maintained. The food was excellent. Was our second time at this hotel and...
  • Diana
    Austria Austria
    Absolutely stunning experience, I wonder I didn’t know about this hotel before. Everything was just amazing - location, design, room, service, beach area. We can highly recommend it.
  • Ian
    United Kingdom United Kingdom
    Setting is perfect to see Palm but travel easily. Food is of a high standard.
  • Barbara
    Poland Poland
    Everything just perfect . Amazing staff , helpful and always smiling .Very clean and enough big swimmingpool .Huge beach .Service all over .Good alcohol and non alcohol drinks .Very good breakfast . Towels on the beach - everyday fresh very...
  • Amanpreet
    Netherlands Netherlands
    We had a four night stay at Andaz. The staff was very nice and helpfull. The breakfast buffet was also very nice with a lot of choice. Very nice view from the pool and beach. Location was also good. Would definitely recommend
  • Di
    Italy Italy
    qualified staff, to any need, always clean environment. and thank you to Mr. Abhishek for his attention. beautiful place to stay.
  • Clare
    United Kingdom United Kingdom
    The staff are excellent. Hotel is exactly as promoted the pictures showen were just how we found it. Both pools are spotlessly clean . Towels are provided for the beach. This a 5 star hotel. We did use the restaurant so cannot comment but it did...
  • Suresh
    India India
    The location of the Hotel is awesome and the overall facility is very awesome. The pool, the restaurant etc are all very Good

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    Andaz Dubai The Palm has 300 meters private beach close to the hotel building. Our private beach is just few steps from the hotel building and it doe..
    Answered on 7 November 2019
  • Is there any construction ongoing adjacent to the hotel?

    Thank you for your message, kindly be informed that we do not have any construction in the hotel but while there are construction on the other side of..
    Answered on 27 January 2020
  • Do you have heated pools?

    We don`t have a heated pools, however we have two pools, Cabana Pool located in 14 floor for adults only and the infinity pool located next our 300 me..
    Answered on 28 January 2021
  • Hello, do you have a shuttle service to the Mall of the Emirates etc.? What are the prices to ride downtown? Thank you!

    At Andaz Dubai we do have shuttle services to Mall of the Emirates.
    Answered on 5 April 2021
  • How far is this hotel to the marina?

    kindly be informed that the distance between Hotel and Dubai marina is 7.6 km equivalent 15 min by the car.
    Answered on 10 February 2020
  • Do you offer shisha ?

    Yes we do offer shisha.
    Answered on 19 December 2020
  • Still looking?

Hotel surroundings

Restaurants
4 restaurants on site

  • The Locale
    • Cuisine
      Indian • Middle Eastern • Pizza • Seafood • Local • International • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Andaz Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • La Coco
    • Cuisine
      Mexican • Pizza • Seafood • International • Latin American • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Asia Asia
    • Cuisine
      Chinese • Japanese
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic

Facilities of Andaz Dubai The Palm, By Hyatt
Great facilities! Review score, 8.9

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • 4 restaurants
  • Non-smoking rooms
  • Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
Activities
  • Live sport events (broadcast)
  • Happy hour
    Additional charge
  • Beach
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Car hire
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Pool with view
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • Arabic
  • Mandarin
  • German
  • English
  • French
  • Hindi
  • Italian
  • Korean
  • Russian
  • Filipino
  • Urdu
  • Cantonese
  • Chinese

House rules
Andaz Dubai The Palm, By Hyatt takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AED 150 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that for all bookings staying over the night of December 31, 2024, compulsory New Year Gala Dinner charges of AED 1,500 per adult and AED 750 per child (6-11) will be applied. New Year’s Eve Deposit Policy (applicable for all bookings staying over December 31, 2024):

Hotel requires 100% non-refundable deposit for the entire stay (including the compulsory Gala Dinner charges.) Deposit is to be collected 30 days prior to the arrival. Guests between the ages of 0 to 11 are considered to be child at this property. The Guest at the age of 12 or above will be considered as an adult and will be subject to adult pricing.

No Refund for Early Departures.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Andaz Dubai The Palm, By Hyatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 803552

FAQs about Andaz Dubai The Palm, By Hyatt

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Andaz Dubai The Palm, By Hyatt on this page.

  • Room options at Andaz Dubai The Palm, By Hyatt include:

    • Triple
    • Suite
    • Double
  • Andaz Dubai The Palm, By Hyatt offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Evening entertainment
    • Happy hour
    • Hand massage
    • Fitness/spa locker rooms
    • Spa facilities
    • Beach
    • Fitness
    • Live sport events (broadcast)
    • Steam room
    • Swimming Pool
    • Full body massage
    • Spa lounge/relaxation area
    • Nightclub/DJ
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Andaz Dubai The Palm, By Hyatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Andaz Dubai The Palm, By Hyatt is from 15:00, and check-out is until 12:00.

  • Andaz Dubai The Palm, By Hyatt is 9.9 miles from the centre of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Andaz Dubai The Palm, By Hyatt has 4 restaurants:

    • Asia Asia
    • The Locale
    • La Coco
    • Andaz Lounge
  • Guests staying at Andaz Dubai The Palm, By Hyatt can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet
  • The nearest beach is just 500 yards from Andaz Dubai The Palm, By Hyatt. All distances are measured in straight lines. Actual travel distances may vary.