Serras Andorra
Serras Andorra
Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to make it the best 5 * GL in Andorra. The rooms at Serras Andorra are designed with your well-being in mind, our 57 rooms and suites are very spacious and bright. Most rooms have mountain views and have a balcony or terrace. At SERRAS we are truly passionate about gastronomy. Our culinary offer is committed to reinterpretations of traditional Catalan cuisine with a modern and fresh touch. Our gastronomic proposal is an explosion of flavors that are based on quality, seasonal and local products, highly appreciated by both our most demanding local customers and our hotel guests. The hotel is just a 20-minute drive from Pas de La Casa and from Andorra La Vella. The town of Canillo is less than 10 minutes’ drive from the Serras Andorra. In winter months, free transport is provided to Grandvalira Ski Resort, and in summer to the main starting points for hiking trails.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Private Parking
- Spa
- Free Wifi
- Family rooms
- Skiing
- Fitness center
- Restaurant
- Bar
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Guests who stayed here loved
Inbal
Israel“Super nice and friendly staff. Spa was wonderful and big, have hours for adults only which was great. Breakfast was super tasty. Stunning location with beautiful nature around. King size bed was super comfy and room was nice!”
Maxym
United Arab Emirates“Very helpful staff helped us with everything we needed starting from dinner to arranging a hike”- Dalal
Kuwait“Love the ski to door the children had a great time the school and the instructor was great with kids and so patient with them” - Eline
Singapore“Beautiful in 2023 newly refurbished hotel right at the foot of the beginners ski slopes. The staff and service were EXCEPTIONAL. They made us feel so welcome from the moment we arrived till the moment we left. Nothing was too much. They even...” - Peter
Australia“Our stay at Serras was exceptional . Great team & amazing hospitality both front desk plus in restaurants. Emilce really made us feel welcomed and was very helpful. The food at the restaurant was excellent and well priced. Location for outdoor...” 
Hashem
United States of America“The staff are super friendly and the hotel is great. The restaurant in the hotel is first rate. A must try.”
Elya Israel“A week of skiing for a family with small children, one of the most unforgettable trip. An excellent hotel, large and comfortable rooms, a wonderful children's room, the most hospitable staff ( fantastic staff!!) and wonderful cuisine. Excellent...”- Julieth
Panama“amazing place, it was my first stay at Andorra and they made it amazing.” 
Noel United States of America“Food excellent, especially breakfast. Staff and service impeccable. Nicely appointed rooms, a little small. But very comfortable. Liked just about everything. Serras Andorra provided transportation to/from the Soldeu lift which was great...”
Ali Kuwait“evertthing ! nice hotel very clean spacious rooms . family oriented hotel . the hospitality was phenomenal . upon arrival they offer us hot towels and hot chocolate drinks for ous kids . great staff especialy Andrea they help us alot and...”
Hotel area info
Restaurants1 Restaurant On Site
- Restaurante Bruna
- CuisineMediterranean
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Amenities of Serras AndorraGreat facilities! Review score, 9.3
Most popular amenities
- Indoor swimming pool
- Private Parking
- Spa
- Free Wifi
- Family rooms
- Skiing
- Fitness center
- Restaurant
- Bar
Bathroom
- Bathrobe
Bedroom
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
Ski
- Ski-in, ski-out access
- Ski pass vendor
- Ski rental on site
- Ski schoolAdditional charge
- Ski storageAdditional charge
Activities
- Bicycle rentalAdditional charge
- Live music/Performance
- Bike toursAdditional charge
- Walking toursAdditional charge
- Kids' club
- CyclingOff-site
- HikingAdditional charge
- Playground
- Game room
- Skiing
Food & Drink
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
InternetWifi is available in all areas and is free of charge.
ParkingPrivate parking is available on site (reservation is needed) and costs € 25 per day.
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safe
General
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Smoke-free property
- Heating
- Car rental
- Packed lunches
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Indoor swimming pool
Spa
- Fitness
- Full-body massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Body treatments
- Facial treatments
- Beauty services
- MassageAdditional charge
- Spa
- Fitness center
- Sauna
Languages Spoken
- Catalan
- English
- Spanish
- French
- Portuguese
House rulesSerras Andorra takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.
Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.
During the high season period from 20th December 2024 – 6th January 2025 we require 100% deposit prepayment in advance upon booking. From 1st February 2025 to 1st March 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.
The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodations. Events team will contact you in order to pre-book.
Groups: When booking 6 rooms or more, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serras Andorra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serras Andorra of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Serras Andorra
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Serras Andorra is 2,600 feet from the center of Soldeu. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at Serras Andorra include:
- Quad
- Triple
- Suite
- Double
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Serras Andorra has 1 restaurant:
- Restaurante Bruna
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The prices at Serras Andorra may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Serras Andorra offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Cycling
- Hiking
- Playground
- Skiing
- Game room
- Kids' club
- Foot massage
- Bicycle rental
- Back massage
- Walking tours
- Fitness
- Swimming pool
- Facial treatments
- Bike tours
- Head massage
- Live music/Performance
- Neck massage
- Couples' massage
- Beauty services
- Full-body massage
- Body treatments
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Guests staying at Serras Andorra can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Buffet
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Check-in at Serras Andorra is from 3:00 PM, and check-out is until 12:00 PM.
