You might be eligible for a Genius discount at NH Collection Andorra Palomé. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

NH Collection Andorra Palomé is a design hotel, with a peaceful location just 1.5km from Andorra’s Pal-Arinsal Ski Resort. It offers elegant rooms, each with free WiFi, a flat-screen TV and some rooms have a private terrace. The hotel has stylish wood and stone décor, with soft lighting. Featuring impressive mountain views, the bright rooms have free internet access. Rooms also come with a bathrobe and slippers. Andorra la Vella is just 20 minutes by car from the NH Collection Andorra Palomé. The famous Caldea Thermal Spa is also a short drive away. There is parking on site. There is a lounge bar with an open fireplace. Staff at NH Collection Andorra Palomé can provide tourist information and a wide range of services.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby ski lifts:
  • Telecabina d'Arinsal - 1,150 yards
NH Collection
Hotel chain/brand
NH Collection

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.4
Location
8.7
Free WiFi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Pimentel
    Portugal Portugal
    The location was perfect, breakfast was good, dinner was amazing! Very friendly staff and I would definitely stay here again.
  • Olta
    Netherlands Netherlands
    Everything was exceptional, the location, the room and the view. Very near to Andorra Villa but also to the surrounding mountains. The hotel also has a restaurant which offered fantastic food and value for the money that you pay. I cannot wait to...
  • David
    Belgium Belgium
    Excellent restaurant in terms of price/quality.
  • Agnese
    Ireland Ireland
    Lovely hotel with really friendly staff Located a bit off Massana town centre so you do need a car/bus During summer would be amazing to have a pool but there are pools accessible in town Restaurant is really good too
  • Ronnie
    New Zealand New Zealand
    It is a very nice hotel. With the rooms being that little bit extra...
  • Karen
    United Kingdom United Kingdom
    Cleanliness, size of the room (Junior suite), wonderful bathroom. Staff, breakfast, everything really!
  • Joseph
    United Kingdom United Kingdom
    The hotel is in a really stunning location. It was nice to stay outside of Andorra la Vella, as the scenery in and around the hotel was excellent. One of us stayed in a suite, and this was such a beautiful room with views of the waterfall. The...
  • Peter
    France France
    extremely friendly staff, excellent Restaurant, excellent breakfast
  • Abdulrhman
    Saudi Arabia Saudi Arabia
    Everything was perfect! So clean rooms and facilities. Lovely views, so respectiful and supportive staff. I highly recommend this hotel.
  • Beverley
    United Kingdom United Kingdom
    Everything clean and reception very helpful. Great place and near to restaurants

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • IS THERE A DESK IN THE ROOM ???

    Hi! Thank you for your interest in our hotel. Unfortunately, we doesn't have rooms with a desk.
    Answered on 3 May 2023
  • Hi, do you provide a shuttle to parsinal or pal ski lifts ?

    Good morning, We are sorry, the hotel does not offer a transfer service. You can go from the hotel go to the station by the free bus and the paid bus, both pass right in front of the hotel. Best regards
    Answered on 15 January 2024

Hotel surroundings

Restaurants
1 restaurant on site

  • ÉMO
    • Cuisine
      International
    • Open for
      Lunch • Dinner

Facilities of NH Collection Andorra Palomé
Great facilities! Review score, 8.9

Most popular facilities
  • Private parking
  • Family rooms
  • Free WiFi
  • Restaurant
  • Fitness centre
  • Skiing
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Skiing
    Off-site
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs € 15 per day.
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • Catalan
  • English
  • Spanish
  • French

House rules
NH Collection Andorra Palomé takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 02:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Free bicycle parking is available on site.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about NH Collection Andorra Palomé

  • Guests staying at NH Collection Andorra Palomé can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
  • NH Collection Andorra Palomé has 1 restaurant:

    • ÉMO
  • Check-in at NH Collection Andorra Palomé is from 15:00, and check-out is until 12:00.

  • NH Collection Andorra Palomé offers the following activities / services (charges may apply):

    • Fitness centre
    • Skiing
    • Fitness
  • NH Collection Andorra Palomé is 2 miles from the centre of La Massana. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at NH Collection Andorra Palomé may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at NH Collection Andorra Palomé include:

    • Double
    • Suite