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Get the celebrity treatment with world-class service at Hotel Princesa Parc Excellence

The Princesa Parc Excellence, established in December 2003, located in the complex Princesa Parc Mountain Resort & Spa, offers a comprehensive recreational experience. Situated near the Arinsal gondola, it provides convenient access to ski slopes and is 9 km away from Andorra La Vella. All stylish rooms have heating, and free WiFi. They include a private bathroom with a spa bath, free toiletries, slippers, and hairdryer, Smart TVs, safes, and minibars, with some offering scenic mountain views. The hotel's facilities include: Wellness Center spa space where you can enjoy all the comforts and aquatic facilities of a 5-star spa. In addition, in our spa you can also opt for the latest beauty and wellness treatments (service of payment) access for adults and children +3 years old (service of payment) Piano bar: Monday to Sunday from 8:30 a.m. to 12:00 a.m. Bowling bar: Monday to Sunday from 05:00 p.m. to 01:00 a.m. Please note that the Wellness Center close for maintenance: 2024: From April 14th, 2024 to April 19th, 2024 (both dates inclusive) From November 24th, 2024 to November 28th, 2024 (both dates inclusive) 2025: From April 21th, 2025 to April 25th, 2025 (both dates inclusive) From November 23rd, 2025 to November 27th, 2025 (both dates inclusive) Timetable: Please contact to the hotel. The hotel's Louis XV restaurant serves international cuisine, this restaurant only operates during peak season, meaning dinner service will be closed from 04/07/24 to 06/20/24, and again from 09/08/24 to 12/01/24 The outdoor swimming pool is available from July to August, only if the weather conditions permittinThe outdoor swimming pool is available from July to August, only if the weather conditions permittin Conditions for stays with children: Children under 2 years old can stay free of charge in double rooms, should inform the hotel at the time of booking baby cot not included. Children aged 3 years and older must occupy a bed, so please include them in the reservation. The adult rate applies to guests aged 13 years and above.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby ski lifts:
  • Telecabina d'Arinsal - 300 yards
  • Arinsal - 1,000 yards
  • El Cortal - 1,050 yards
  • La Tossa - 1,050 yards
  • Les Fonts - 1,100 yards

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Private parking at the hotel

Ski-to-door


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Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
8.2
Location
8.7
Free WiFi
9.2
High score for Arinsal
Select topics to read reviews:

Guests who stayed here loved

  • Allison
    United Kingdom United Kingdom
    The room was comfortable but quite compact for a 5 star hotel. The breakfast was excellent, with a great choice of continental and cooked. The facilities in the hotel were excellent, a great games room and bowling alley. Lovely swimming pool and...
  • Jeff
    United Kingdom United Kingdom
    Staff were excellent, the hotel was clean, and the rooms and bed were excellent. Spa was very enjoyable for our 3 year old son, as was the kids' room . The Buffet breakfast was good, as was the scrambled eggs.
  • Jeff
    United Kingdom United Kingdom
    We really enjoyed ourselves and stayed another day. We have a three year old son and he enjoyed the kids room, and we all had fun in the spa.
  • Georgina
    United Kingdom United Kingdom
    Lovely food, friendly staff and great location. Spa is best post 6pm when gets quieter.
  • Nick
    United Kingdom United Kingdom
    Fonsie in the restaurant was brilliant. She spoken perfect English
  • Pavel
    Spain Spain
    Very good service and customer orientation. Initially, we made a mistake and took the wrong number that we wanted. But they helped us to re-register for a suite with a minimum surcharge. Breakfast and dinner are beyond praise. The service and...
  • Izhack
    Israel Israel
    I would like to recommend the very supportive and helpful approach that I had for the reception person (Jorge, Roger). Regards, Izhack
  • Dery
    Czech Republic Czech Republic
    Very good service for reasonable price... Hotel is well located and very good equiped. You can enjoy the mountain view from some rooms. Do not hesitate to visit the wellness and spa.
  • Colum
    Ireland Ireland
    Beautiful hotel in an excellent location. Excellent staff
  • Lidia
    Romania Romania
    All was very good! thank you very much for warm welcome!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is it for to use the pool and what hours is it open to children, thank you

    Good morning, The swimming pool is open only in summer from 10h30 until 18h00. The Spa is open from 16h00 until 20h00 and the children from 3 to 11 ca..
    Answered on 23 February 2021
  • Can age from 12 use the spa till 20.00 then?

    Kid are allowed in Spa from 3 years old. Every season we manage differents schedules, also for kids. So you need to confirm this information directly..
    Answered on 30 March 2021
  • We are planning a trip in late Sept/early Oct. I noticed that the restaurant is closed on our dates. Are there other restaurants close by?

    Good morning, We have 2 restaurants. Our restaurant LOUIS XV is closed but is open the buffet restaurant best regards
    Answered on 27 June 2024
  • Is there a hairdryer in the room please?

    Hello, all rooms has hairdryer.
    Answered on 17 February 2022
  • Hi, Which skii resosrt nearby? Is accessible by walking? Do you provide skii pass?

    we are near of pal - arinsal ski station check web
    Answered on 22 October 2024
  • Hi , Whats the transportation options if we are coming from Barcelona airport? Is it nearby the skii resort and which one? Thanks for you help

    try see in andorrabybus com
    Answered on 18 October 2024
  • Still looking?

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurant Louis XV
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Restaurant Princesa
    • Cuisine
      Mediterranean
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel Princesa Parc Excellence
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Spa and wellness centre
  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski storage
Activities
  • Bowling
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Darts
    Additional charge
  • Table tennis
  • Billiards
    Additional charge
  • Games room
  • Skiing
    Off-site
  • Hot tub
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs € 20 per day.
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
Languages spoken
  • Catalan
  • English
  • Spanish
  • French
  • Portuguese

House rules
Hotel Princesa Parc Excellence takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 250 is required on arrival. That's about £208. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
€ 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroRed 6000Cash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Princesa Parc Excellence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of € 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hotel Princesa Parc Excellence

  • Hotel Princesa Parc Excellence has 2 restaurants:

    • Restaurant Princesa
    • Restaurant Louis XV
  • Hotel Princesa Parc Excellence is 50 yards from the centre of Arinsal. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Princesa Parc Excellence may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Princesa Parc Excellence can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Hotel Princesa Parc Excellence offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Cycling
    • Hiking
    • Billiards
    • Skiing
    • Bowling
    • Games room
    • Table tennis
    • Tennis court
    • Darts
    • Golf course (within 3 km)
    • Body treatments
    • Swimming Pool
    • Beauty Services
    • Fitness/spa locker rooms
    • Body wrap
    • Facial treatments
    • Body scrub
    • Fitness
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Hotel Princesa Parc Excellence include:

    • Double
    • Triple
    • Quadruple
    • Suite
  • Check-in at Hotel Princesa Parc Excellence is from 15:00, and check-out is until 11:00.