Reliable info:
Guests say the description and photos for this property are very accurate.

Apartaments La Neu are located in LLorts, northern Andorra. The property is a well-equipped apartments featuring balconies and free Wi-Fi access. Each rustic-style apartment at La Neu has a kitchen with oven ceramic hob, microwave, Nespresso coffee machine and dishwasher. All apartments have a lounge-dining with smart TV. La Neu has a café-bar, which serves breakfast and snacks. The accommodation has a grill. There is also a library and study area. The apartments are located 7 minutes from the Ordino-Arcalís ski resort and 15 minutes from the Pal-Arinsal ski resort, both are part of Grandvalira Resorts.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Continental, Buffet

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 single bed
Bedroom 2:
2 single beds
2 single beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
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Guest reviews

Categories:

Staff
9.7
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
8.9
Location
9.3
Free WiFi
9.3
High score for Ordino
Select topics to read reviews:

Guests who stayed here loved

  • Sergey
    Spain Spain
    A wonderful place to relax in silence and enjoy the beauty of Andorra ! A wonderful hotel team that is always ready to help you. Thank you !
  • Helen
    United Kingdom United Kingdom
    Clean, comfortable, well located. Friendly staff. We are sad to leave!
  • Lars
    Spain Spain
    The location was fantastic—close to a road, but not too busy. The view of the mountains was truly refreshing. The place was well-equipped, with most necessities provided. We had a delicious meal at the on-site restaurant. Communication with the...
  • Anita
    New Zealand New Zealand
    A gorgeous property in the mountains. The apartment had everything you could need. We especially took advantage of the washing machine. There is a restaurant but be aware that it isn't open for dinners. You must also be prepared and bring your...
  • Maria
    Netherlands Netherlands
    Great view, spacious, very clean, well equipped apartment. Warm welcome. The whole place is all about making guests feel welcome.
  • Eszter
    Hungary Hungary
    Beautiful location, very kind and friendly atmosphere, we felt like family. Ecxellent food. I am sure we are coming back soon.
  • Christopher
    United Kingdom United Kingdom
    Location for rest and hiking is wonderful. It is nestled in a river valley high in the mountains, easily accessible on good roads. We were self-catering and kitchen was fully equipped. Staff very friendly and helpful. Check in and out easy and...
  • Pearlynn
    Singapore Singapore
    The cabin-in-the-woods vibes wowed us. The view from one of the windows was the flowing stream. Everything about the accoms was homely - from the lobby to the staircase landing to the cafe and our apartment. The cafe food was excellent - worth...
  • Lisa
    United Kingdom United Kingdom
    Friendly staff, everything needed in the apartment.
  • Ben
    United Kingdom United Kingdom
    Good communication, easy to check despite a late arrival. The owners even took us to town in the morning as it was too early for a taxi! Upon leaving our car had a flat battery and the owners jumped it for us! Sure helpful and friendly....would...

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Have you taken any precautions for check-in because of the coronavirus?

    Con el fin de proteger a nuestros clientes y a nuestros trabajadores, el check in y el check out se realizarán en su propio apartamento.
    Answered on 10 May 2020
  • Is it posible to bring pets (cat)?

    Good afternoon, Thank you for contacting with Apartaments La Neu. In our apartaments we don't accept pets. Kind Regards
    Answered on 21 May 2021
  • Is there a parking near by? Thank you

    Yes, there is free parking near the apartments.
    Answered on 8 January 2023
  • Hello! One question about the bedroom: Description said 2 single beds, but in the description pics it seems to be double large bed. Is it the large?

    Hola, el apartamento superior dispone de cama de matrimonio. Si quiere camas individuales, no dude en escribirlo en los comentarios. ¡Saludos!
    Answered on 8 February 2022
  • Hi, any chance we can stay with a small 3-4 kg dog?

    Good morning, I am very sorry but dogs are not allowed. It doesn't matter how much they weigh. Thank you.
    Answered on 17 February 2023

Property surroundings

Restaurants
1 restaurant on site

  • Braseria La Neu
    • Cuisine
      Mediterranean • Local • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Apartaments La Neu
Great facilities! Review score, 9.5

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Bar
Parking
Free private parking is possible on site (reservation is not needed).
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Dining table
    • Coffee machine
    • Toaster
    • Stovetop
    • Oven
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Dishwasher
    • Microwave
    • Refrigerator
    • Kitchenette
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Bath or shower
    • Slippers
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    Living Area
    • Dining area
    • Sofa
    • Seating Area
    Media & Technology
    • Streaming service (like Netflix)
    • Flat-screen TV
    • Satellite channels
    • Telephone
    • TV
    Room Amenities
    • Socket near the bed
    • Drying rack for clothing
    • Clothes rack
    • Ironing facilities
    • Pants press
    • Iron
    Outdoors
    • Outdoor furniture
    • Sun terrace
    • Terrace
    • Garden
    Common areas
    • Games room
    Wellness
    • Yoga classes
    • Fitness
    • Fitness centre
    Food & Drink
    • Coffee house on site
    • Snack bar
    • Bar
    • Tea/Coffee maker
    Activities
    • Bike tours
      Additional charge
    • Walking tours
      Additional charge
    • Ski pass vendor
    • Ski equipment hire on site
    • Ski school
      Additional charge
    • Ski storage
    • Horse riding
      Additional chargeOff-site
    • Cycling
      Off-site
    • Hiking
      Off-site
    • Skiing
      Off-site
    • Fishing
      Additional chargeOff-site
    • Golf course (within 3 km)
      Additional charge
    Building characteristics
    • Private apartment in building
    • Detached
    Reception services
    • Invoice provided
    • Lockers
    • Luggage storage
    • Tour desk
    Entertainment and family services
    • Baby safety gates
    Cleaning services
    • Daily housekeeping
      Additional charge
    • Trouser press
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Miscellaneous
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    Languages spoken
    • Catalan
    • English
    • Spanish
    • French

    House rules
    Apartaments La Neu takes special requests - add in the next step!

    Check-in
    From 15:00 to 20:30
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 08:00 to 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    € 6 per child, per night

    Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Accepted payment methods
    VisaMastercardMaestroRed 6000Cash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 20:00 and 10:00.
    Pets
    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Please note that the restaurant is closed on Mondays.

    Please inform Apartaments La Neu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 20:00:00 and 10:00:00.

    License number: 911494H

    FAQs about Apartaments La Neu

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Apartaments La Neu on this page.

    • The prices at Apartaments La Neu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • You can choose from a number of accommodation options at Apartaments La Neu (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Guests staying at Apartaments La Neu can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

      Breakfast option(s) include:

      • Continental
      • Buffet
    • Apartaments La Neu is 3 miles from the centre of Ordino. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Apartaments La Neu on this page.

    • You can choose from a number of accommodation options at Apartaments La Neu (subject to availability). These can accommodate:

      • 2 guests
      • 3 guests
      • 4 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Apartaments La Neu offers the following activities / services (charges may apply):

      • Fitness centre
      • Cycling
      • Hiking
      • Skiing
      • Games room
      • Fishing
      • Golf course (within 3 km)
      • Fitness
      • Bike tours
      • Horse riding
      • Walking tours
      • Yoga classes
    • Apartaments La Neu has 1 restaurant:

      • Braseria La Neu
    • Check-in at Apartaments La Neu is from 15:00, and check-out is until 11:00.

    • Yes, Apartaments La Neu is popular with guests booking family stays.