Set 22 km from Temple University, Homewood Suites By Hilton Horsham Willow Grove offers 3-star accommodation in Horsham and has a fitness centre, a shared lounge and a bar.
marco
Italy
Really warm and gentle staff.
Large bedroom, comfortable bed and nice kitchen
Breakfast is ok with different, reasonable choices
Hotel has a nice swimming pool and a good gym.
External space allows for barbecue experience
Residence Inn Willow Grove offers self-catering rooms, an outdoor pool and a well-equipped fitness center. A complimentary buffet breakfast is served daily. Willow Grove Park Mall is 3.3 miles away.
Located less than a 10-minute drive from the Willow Grove Naval Air Station, Executive Residency by BW Philadelphia-Willow Grove is 15 miles north of downtown Philadelphia.
This Extended Stay America - Philadelphia - Horsham - Dresher Rd. is located in Horsham and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
This Extended Stay America - Philadelphia - Horsham - Welsh Rd. is located in Horsham and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Ademola
United States
I did not get a room. I was told it is full when I got here around 4pm. Unfortunately they still charged my card.
Situated in Horsham, 23 km from Temple University, Comfort Inn Horsham - Philadelphia features accommodation with a fitness centre, free private parking and a shared lounge.
Rita
United States
Perfect location, clean room, and staff was very helpful and polite. They even wanted to help get breakfast to go ready for our 7 year old traveler who was too tired to want breakfast when we were leaving at 7:00 am.
This hotel has spacious rooms, an indoor pool and a well-equipped fitness center. Guest laundry services are available here. Willow Grove Park Mall is 30 miles away.
A short drive from Philadelphia city centre, this hotel offers many free amenities, including a daily hot breakfast, and is situated near a number of popular attractions, shopping centres and...
Samir
United States
I initially made a reservation through Booking before going to the hotel and everything was confirmed that the reservation was successfully made, and the price was $125, but after arriving at the hotel they told me that the reservation was not confirmed and asked me to pay $189 on the spot, and the fact that I paid $125 through Booking was returned to my card, I don’t understand why this happened, there were no slippers in the room, the TV didn’t work, there was no disposable toothbrush or toothpaste either. after leaving the hotel they gave me a printout of the payment that I paid $114 but they withdrew $189 from the card
This was plan B for me....I tried to book, again, at the Holiday Inn express/suites because it's so close to Ann's Choice where my mother lives...this is an economically GREAT alternative...however, for a family with children and no pool...probably not a great choice. But for business travelers...a VERY good choice.
Christopher
United States
Scored 10
10
breakfast area, especially if place is crowded, you can't...
breakfast area, especially if place is crowded, you can't get anywhere near. wanted first floor rooms but they could not accommodate that. however, no dissatisfaction with the rooms we were given. the place is quiet and clean.
MairC
United States
Scored 2.0
2.0
When we checked in there we’re dirty towels n the back of...
When we checked in there we’re dirty towels n the back of the door from previous guests. The garbage under the sink still has stuff in it from the previous guests. The breakfast consisted of granola bars and pre packed muffins. Asked for a broom due to a spill. Had to get it myself. Only good feature, there was a TV in the laundry area.
Patricia
United States
Scored 10
10
It was a nice clean room and comfortable.
It was a nice clean room and comfortable. Had a decent gym for a hotel and breakfast. I was there with my teenage son for a lacrosse tournament. We drove with 2 other families in a van from Chicago and arrived early. The lady helped us check-in early and was able to have all three families on the same floor near each other. Staff was pleasant and helpful. Decent Italian restaurant is located across the street and there is a very good old fashioned diner (we had breakfast- recommended by the staff) about a mile down the street
Daniel
United States
Scored 8.0
8.0
I think Horsham Hilton is definitely the best hotel in the...
I think Horsham Hilton is definitely the best hotel in the area of Horsham county.
I have been in the customer service industry in many different realms through out my career.
Businesses such as the Hilton, need to train their employees to understand that whether it be by phone or in person, being that first point of contact for any potential customer is crucial for your business to succeed and survive.
Friendliness and being helpful and learning to smile, can mean the difference between a happy customer and return visit, to word spreading that this hotel is not connected or concerned with meeting your needs. Communication with your customer during an unforeseen situation is key. And that did not occur. With all that being said, I would consider staying again for the weekend or a one night get away. A free night would have been a nice gesture on the hotel’s part for the inconvenience and lack of communication to its guests especially on a Valentine’s weekend getaway!
Christine
United States
Scored 10
10
My Sister is from Horsham, Pa so I’ve spent some time out...
My Sister is from Horsham, Pa so I’ve spent some time out here off and on but never considered hotel stay due to transportation Horsham is a very beautiful city very well maintained neighborhoods I could see myself traveling here often and or even moving out here permanently someday my children even love it as well the park we visited was super cute it was an all people’s playground where we met two other special needs family’s it was an incredible feeling not being judged
The staff was AMAZING! Everything kept breaking, but they were right there fixing it and making it right each time. Really kind of run down hotel, but the staff MADE THIS PLACE! EVERYONE, EVERY SINGLE PERSON, was sooooo very helpful and friendly! Because of the staff, and this place having a full fridge and clean comfy sheets, we'd stay here again.
With one exception, the staff were very helpful and friendly. We have been visiting this hotel frequently for several years, because it is sensibly priced and well located for our needs.
Unlike other hotels at this level, the bed and furniture were very comfortable.
Free housekeeping service is a big issue in this hotel. The frequency (14 day) is extremely low and it needs to be extended more on a daily / 2-day basis.
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