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Nice tea area Hotel very new and modern

The courtesy of the staff.

The owner was so lovely - helped me organise a tour of the silver mines and a taxi to the bus station (as well as booking the bus for us!). Good location right - could walk to everything easily. Good wifi - we were able to work from the hotel without any issues.

Everything was great

Superb location, but yet quiet and well kept Very nice breakfast, and the staff very nice & friendly Rooms super spacious, and the shower is really nice

Big clean room, hot shower, welcoming reception staff, close to the main square

The property was fairly new and very clean. Staff were kind and friendly. Beds are comfortable.

Location, breakfast, quiet.

Nice central location. Parking garage to store your car safely.

Out of everywhere I have stayed in Peru and Bolivia, this was by far the worst accommodation. The only redeeming factor is the location is very central, however the accommodation itself is so run down and absolutely not worth the money. Firstly the rooms stink with a putrid smell from the drains which never goes away, the mattress was no longer solid in anyway and folded in on itself when sat on, let alone slept on, accompanied with ripped and stained bedding. The handle on the toilet was broken and when this was shown to the staff, I was told to just lift up the lid on the back of the toilet put my hand inside and pull the contraption to make the toilet flush each time!?! The keys to the doors are either bent completely out of shape or jam consistently. There is a consistent loud banging coming from the rooftop/upper floors that travels throughout the building and was only silent for 4 hours between 1am - 5am (I didn't sleep much whilst there). I also had to change rooms, as whilst it was initially lovely to enter a warm and cosy room, the radiators function to turn it off weren't working, so the room became sweltering hot, has no window or ventilation and once inside the hotel the entire building is in a type of greenhouse structure, so no fresh air comes in at all. This initial room also looks out into a shared lobby, with people coming and going but all the bathrooms for the rooms face right on this area, but have no privacy, except for a flimsy and see-through shower curtain that is ripped and only just hanging on. When outside in the lobby area if anyone is in the shower, you can see everything!. Very badly designed with no thought whatsoever in the comfort of guests. The rooms + bathrooms aren't clean either with evidence of previous guests.