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I had the pleasure of staying at Fortuna Hotel, and I can honestly say that it was a good accomodation experience. The apartment, which I booked a month ago for myself and my parents, was spacious, rustic theme decorated, with an walk in shower made out of natural stones with a glass-cubes wall; also many green plants that made it somehow homey and cosy-not many hotel rooms have plants. The hot water took a min. to reach second floor but that was understandable. The view was all around through multiple windows and the balcony. Entering the room I felt the air was very warm, I had the impulsive idea to turn down the heat but then it was just perfect with the time passing. The beds were comfortable, ergonomic foam pillow and matress, and the most important it was very quiet. It was booked with breakfast and dinner and both meals had menus, 4 options for breakfast and 6 options for dinner. The restaurant is cosy decorated, we were served fast, food was tasty but none of the food was grilled or in the oven, everything is fried in oil. The staff was focused, attentive, genuinely friendly and at least 2 languages speakers. As the central Thermal Baths were closed for renovations, a fact that we found out at the location, the hotel offered to prepare the outside hot tub for us and as well one of our dinner wine bottles was complementary- Thank you for the nice gesture.

To start with the good things: the staff was amazing. Everyone was well-spoken, polite, and keen to solve whatever your need or problem was. Not so professional though (at dinner, they were busy making up the breakfast tables, and we just had to stack our used plates and silverware, not one of them bothered to clear our table :) The view from the room was magnificent, the balcony large enough, fridge, bathrobes, slippers all in good order. The meals were fun, meaning that they don't really seem to know how chafing dishes work (You need a heat source under them!), no labels, not so many choices...but the food was actually good. As in really good. So, not much complaints there. I was a bit saddened by the fact that at breakfast they didn't have any black tea, just the foo-foo fruity things - but I got over that.

Good location, right in the center. We succeeded to change the room in which they initially checked us in, because the conditions were poor to a 3* like room that was recently reconditioned and that saved our 1 week holiday, in a way we were lucky to find availability for a better room, otherwise it would have been all bad.

Local, friendly, like home, the house has a little market inside, runned by the same woman.