Hotels near Sigma Shopping Center, Cluj-Napoca

The best breakfast I had in Romania

The location is perfect for venues in the area, like BT Arena. Cozy rooms, beautiful bathrooms, great view on higher floors, a super delicious breakfast and a super terrace on the restaurant floor, perfect for summer mornings.

Everything was spotless clean. Staff very nice and helpful.

My room, #26, had a foul smell of old mops and mildew that greeted you as soon as you opened the door, it seemed to come from below the shower. I was very tired and it was late, so I closed the bathroom door and went to bed instead of insisting on a room change. There was a hole in the bathroom wall covered in tape. There is a 5-digit keycode system instead of keycards, so you are stuck if you leave your room without your phone. They only send you the code on WhatsApp, so if you arrive without international data service or have not yet purchased your SIM for the EU, you are really stuck. The manager is surly and brusque when you call for help with the code, and even if you speak Romanian (as I do), he speaks fast and with irritation even when you ask him to slow down. I asked for a kettle in the room but it was not provided. Instead, they expect you to descend three flights of very tall stairs to the basement, where there is a generous spread of coffee and tea 24/7, however, carrying that tiny paper cup of boiling tea back to your room is awkward. The breakfast system is weird, you won't get fed unless you fill out a request sheet and once again go downstairs to drop it on the desk -- they can't even be bothered to collect from your doorstep it at midnight or early morning like most hotels. The breakfast was ready at the time requested but I prefer an attended buffet as is standard in normally warmhearted, welcoming Romania. The place feels deserted. It doesn't feel safe to have not one live human being visible, and for an irritated man to bark at you if you call -- so you can't even ask routine questions. The mattress had some kind of plastic cover that resulted in my waking up covered in sweat at the middle of the night. The room was noisy, being right on the street with a small skylight the only window. And it smelled absolutely awful, intolerable. The location is pretty good but not amazing, and superficially the hotel is attractive.

The hotel is very nice, with good quality furniture and a nice and calming design overall. The standard room was great, the breakfast was excelent and the primary restaurant also was very good. Even though the hotel is near the street, the room was very quiet. Also the staff was very nice and polite.