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This ultramodern hotel is located in the center of Palm Boulevard, directly opposite the Gateway Theater of Shopping on Umhlanga Ridge. The Indian Ocean beachfront is just 1.2 mi away. This luxury apartment hotel features spacious apartments and suites featuring carpeted floors and dimmer lights. Each unit comes with a balcony, a luxurious bathroom with amenities and free Wi-Fi. In keeping with a luxurious metropolitan hotel apartment complex, the Royal Palm features a retail piazza, designed with beautiful gardens and water features. There is also an all-day ground floor restaurant. The signature restaurant of the Royal Palm, Thyme, offers contemporary dining amid rich textures and color schemes of black and cream. Sliding doors opening onto a spacious courtyard provide an elegant café experience to outdoor dining. Royal Palm Gateway Hotel is close to various attractions such as the Mangrove Swamps, Umhlanga Lighthouse, Hawaan Forests, and Umhlanga Lagoon Nature Trail. King Shaka International Airport is a 15-minute drive away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

TrevPAR World Group
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
2 twin beds
or
1 king bed
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
2 twin beds
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Guest reviews

Categories:

Staff
8.5
Facilities
8.3
Cleanliness
8.6
Comfort
8.7
Value for money
8.4
Location
9.2
Free Wifi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Pieter
    South Africa South Africa
    Was very centrally located to gateway mall. Very convenient.
  • J
    Joey
    South Africa South Africa
    The room did meet our expatations, the breakfast was delicious and the hotel is conveniently near the shopping centre.
  • Hui
    South Africa South Africa
    Really big room with separate living room Nicely decorated..Bath room.also big n nice Prime location with friendly staffs
  • Freddy
    South Africa South Africa
    I loved everything about the stay it was close to perfect
  • Ashandrin
    Saudi Arabia Saudi Arabia
    Accommodation was perfect. Rooms are Comfortable and clean. Perfect getaway
  • S
    Sindisiwe
    South Africa South Africa
    Positive attitude of the staff, quietness and cleanliness
  • Ercelio
    Mozambique Mozambique
    Very spacious room for a couple, well located in front of the Mall
  • Haadiya
    South Africa South Africa
    Great location , friendly staff , comfortable and beautiful rooms
  • Karen
    United States of America United States of America
    Everything !! Absolutely fantastic from the super high windows to the shutters on the window the balcony as viewing over the Gateway Mall. Super large bedrooms and 3 bedrooms we had. Super buffet breakfast as well. Super clean and fabulous...
  • Danile
    South Africa South Africa
    The size of the room(s), bigger than most. Location is excellent

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • hi do your executive king suites have a microwave in the room?

    Yes, All Rooms has a microwave
    Answered on 7 May 2021
  • Where do i park

    we have secure under ground parking available.
    Answered on 5 June 2020
  • how much does the airport shuttle cost for two guest

    Good afternoon, R350 one way, Kind Regards
    Answered on 9 June 2021
  • Can you smoke on the balcony ??

    Thank you or your question Yes smoking is allowed on the balcony. thank you
    Answered on 19 August 2021
  • Hello is there a sea view?

    Unfortunately not
    Answered on 5 May 2021
  • Hi there, do you guys do romantic set ups? As it's my anniversary this weekend 29th to 30th and are your foods prepared halaal?

    Good Morning Thank you for your message. Yes we do Romantic set ups please email me reserve@royal-palm.co.za for further details thank you shireen
    Answered on 27 May 2021
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • THYME@ROYAL PALM
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour

Amenities of Royal Palm Hotel
Great facilities! Review score, 8.3

Most popular amenities
  • Free parking
  • Family rooms
  • Free Wifi
  • Non-smoking rooms
  • Spa
  • Restaurant
  • Fitness center
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Beach
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Steam room
  • Spa facilities
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Zulu

House rules
Royal Palm Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM to 8:00 PM
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 23:00 and 04:00
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Must-know information for guests at this property

Please note guests are required to fill in a credit card authorization form, provide a copy of photo ID and a copy of the credit card within 48 hours of making a reservation. The credit card authorization must be filled in and returned to the Hotel. If guests decline to fill in a credit card authorization, a bank transfer or EFT is also acceptable within 48 hours of making a reservation.

Please note, should you opt to pre-pay by credit card, the credit card produced on check in, must match the one used to guarantee the booking.

FAQs about Royal Palm Hotel

  • Check-in at Royal Palm Hotel is from 2:00 PM, and check-out is until 10:00 AM.

  • Royal Palm Hotel has 1 restaurant:

    • THYME@ROYAL PALM
  • Room options at Royal Palm Hotel include:

    • Twin/Double
    • Suite
    • Twin
    • Studio
    • Double
  • Royal Palm Hotel is 8.7 miles from the center of Durban. All distances are measured in straight lines. Actual travel distances may vary.

  • Royal Palm Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Golf course (within 2 miles)
    • Spa facilities
    • Beach
    • Steam room
  • Guests staying at Royal Palm Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Buffet
    • À la carte
    • Breakfast to go
  • The prices at Royal Palm Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.