Guests must produce same credit card at the time of online booking and at check-in to verify that it matches the original credit card holder name.

Please note that Kid’s club is offered complimentary to guests, it runs subject to change depending on the minimum number of participants. Please directly contact our Front desk for more information.

Children from 7 years to under 12 years of age are charged USD 10 per night per child for breakfast when using existing beds.

Please note that the hotel offers a FREE Shuttle Bus service on a first-come, first-served basis. You can enjoy:

• City-center 2 route (9:00 & 17:00 daily): Bến Thành Market, Notre Dame Cathedral, Nguyen Hue Boulevard stop points.

The bus departs hourly from the hotel and drops by tourist attractions.

The bus routine is attached for your reference. Time may vary pending traffic or road closures.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Windsor Plaza Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

由於新冠肺炎（COVID-19）疫情，此住宿已暫停提供接駁服務。

配合政府降低新冠肺炎（COVID-19）傳播風險的指導方針，在規範期間，此住宿可能會要求住客出示額外的文件以驗證身份、旅遊路線與其他相關資訊。

由於新冠肺炎（COVID-19）疫情，住客必須於所有室內公共區域佩戴口罩。

入住時須支付 VND 1,000,000 損壞押金。 此筆費用將以現金支付。 您辦理退房時將獲得退費。 住宿檢查確認後會以現金全額退還押金。