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Experience world-class service at Somerset Grand Hanoi

Reliable info:
Guests say the description and photos for this property are very accurate.

Standing tall in Hoan Kiem district of Hanoi capital, Somerset Grand Hanoi offers self-catering residences with access to its outdoor pool and fitness room. It also houses a restaurant and bar. Guests can enjoy free WiFi access in all areas. A 15-minute stroll from Sommerset Grand Hanoi can take you to many popular tourist attractions, including the iconic Hoan Kiem Lake, Hanoi's Old Quarter Area, St. Joseph Cathedral and Hanoi Opera House. Noi Bai International Airport is a 45-minute drive away. All spacious, well-appointed units are adorned in light beige and feature floor-to-ceiling windows offering sweeping views of the city. A living room with sofa, fully-equipped kitchen with dining area and laundry facilities are featured. All units also have a flat-screen TV, DVD player and home entertainment system. En suite bathroom has a shower, hairdryer and free toiletries. Guests can enjoy a sauna session, relax with a dip in the hot tub or have a good tennis game. The property also features a business centre, as well as provides child care and laundry services. Hearty Vietnamese delights and international dishes can be enjoyed at Jaspa Restaurant, or in the comfort of rooms.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Somerset
Hotel chain/brand
Somerset

Property highlights

Situated in the real heart of Hanoi, this property has an excellent location score of 9.2

Parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
2 single beds
and
1 extra-large double bed
and
1 large double bed
1 large double bed
2 single beds
and
1 extra-large double bed
and
1 large double bed
Bedroom 1
2 single beds
Bedroom 2
1 extra-large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    EDGE Green Building Certification
Guest review summary
Guests loved the <b>central location</b> and <b>spacious rooms</b> at Somerset Grand Hanoi. The staff were praised for their friendliness and helpfulness. The <b>swimming pool</b> and <b>kitchen</b> <b>facilities</b> were appreciated. Some guests noted mixed feelings about <b>room cleanliness</b>, mentioning dated decor.
This is an automated summary based on 218 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.3
Facilities
8.9
Cleanliness
9.0
Comfort
9.0
Value for money
8.8
Location
9.2
Free WiFi
9.2

Host Information

Company review score: 9.1Based on 201,583 reviews from 253 properties
253 managed properties

Property information

A shopping mall, convention centre, child education centre and restaurant occupy the lower floors of the Somerset Grand Hanoi providing the ultimate in convenience. Just outside the residence is the Central Business District, shopping, entertainment areas and city attractions. Taxis are available for destinations outside the Business district.

Languages spoken

English,Vietnamese

Property surroundings

Restaurants
1 restaurant on site

  • Jaspas
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Somerset Grand Hanoi
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Parking on site
  • 24-hour front desk
  • Restaurant
  • Room service

Parking
Public parking is possible on site (reservation is not needed) and costs VND 20,000 per hour.

  • Parking garage

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Dining table
  • Cleaning products
  • Toaster
  • Oven
  • Kitchenware
  • Washing machine
  • Microwave

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Bathrobe
  • Bath
  • Shower

Living Area

  • Dining area
  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Laptop safe
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron

Pets
Pets are allowed on request. Charges may be applicable.

Outdoors

  • Outdoor furniture

Outdoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Pool/beach towels

Wellness

  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna

Food & Drink

  • Coffee house on site
  • Wine/champagne
  • Kid meals
    Additional charge
  • Vending machine (drinks)
  • Special diet menus (on request)
  • Room service
  • Tea/Coffee maker

Activities

  • Tennis equipment
  • Table tennis
  • Tennis court
    Additional charge

Services & Extras

  • Wake-up service
  • Wake up service/Alarm clock

Outdoor & View

  • City view
  • View

Transport

  • Bicycle rental
  • Shuttle service
    Additional charge
  • Car hire

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Children's playground
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities

Shops

  • Minimarket on site
  • Barber/beauty shop

Miscellaneous

  • Pet bowls
  • Pet basket
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

Languages spoken

  • English
  • Vietnamese

House rules
Somerset Grand Hanoi takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
VND 751,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash
Pets
Pets are allowed on request. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

The credit card used to make the booking is required to be presented upon check-in.

Kindly be informed that the swimming pool at Somerset Grand Hanoi will be closed for filtration system upgrades from November 4 to November 13, 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Somerset Grand Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Somerset Grand Hanoi

  • You can choose from a number of accommodation options at Somerset Grand Hanoi (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Somerset Grand Hanoi is 700 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Somerset Grand Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Somerset Grand Hanoi is from 14:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at Somerset Grand Hanoi (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Somerset Grand Hanoi has 1 restaurant:

    • Jaspas
  • Yes, Somerset Grand Hanoi is popular with guests booking family stays.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Somerset Grand Hanoi on this page.

  • Somerset Grand Hanoi offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Children's playground
    • Table tennis
    • Tennis court
    • Bicycle rental
    • Swimming Pool
    • Tennis equipment