Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions. For the bad weather cancellation policy, please visit our official website for further information.

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Advance registration will be required. Please provide all passport information ( Full name, gender, date of birth, nationality, passport number, Vietnam visa expiriry date) at least 24 hours before departure via our email.Guests with no information provided may not be allowed to check in on board.

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Please note that your credit card information is required to guarantee your booking. To secure your reservation, payment prior to arrival is recommended. The property will contact you after you book to provide any payment or transfer instructions.

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Transfer services are available to and from the property with an extra charge. Please contact the property using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are expected to confirm with the property at least 2 days prior to arrival.

Details as follow:

- Pick up and drop off within Hanoi Old Quarter area only

- Pick up time : from 08:00 – 08:30

Private car is upon request. Please contact the property for details.

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Guests are required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.