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Located in Hai Phong, a 15-minute walk from Hai Phong Opera House, The Tray Hotel Hai Phong provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Each room at the 4-star hotel has city views, and guests can enjoy access to a terrace and to a bar. The property has a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Guest rooms include a closet. Breakfast is available, and includes buffet, à la carte and continental options. At The Tray Hotel Hai Phong you'll find a restaurant serving American, French and Vietnamese cuisine. Vegetarian and vegan options can also be requested. Vincom Plaza Ngo Quyen is 1.6 miles from the accommodation, while Tuan Chau Harbor is 27 miles away. Cat Bi International Airport is 3.7 miles from the property.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Continental, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.
Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.2
Comfort
9.1
Value for money
8.7
Location
9.3
Free Wifi
8.5
High score for Hai Phong

Select topics to read reviews:

Guests who stayed here loved

  • Robert
    United States United States
    Good hotel, WIFI worked well, hot shower, great helpful staff and easy transportation _ taxi and Grab in front of hotel and very inexpensive.
  • Ava
    Australia Australia
    The staff were friendly, the breakfast/food was great, and the pool was very nice.
  • Ian
    Kuwait Kuwait
    Only stayed one but the staff was friendly and helpful. The location is close to restaurants and shopping. Ideal to explore the region and then go to Hanoi or Hai Long Bay.
  • Scott
    Australia Australia
    very friendly staff excellent breakfast late checkout
  • Con
    Philippines Philippines
    The hotel looks old but the room is spotless. Spacious room. The courteous staff especially in the restaurant where breakfast was served.
  • Gero
    Germany Germany
    Ein sehr schönes Hotel ! Inzwischen etwas in die Jahre gekommen wird dies jedoch durch die makellose Sauberkeit und sehr freundliches und bemühtes Personal wieder wettgemacht. Wir kommen gern wieder !
  • Thanh
    Austria Austria
    Nettes, höfliches Personal, hilfsbereit. Leckeres Frühstück, schönes und komfortable Zimmer. Einfach gemütlich.
  • Masae
    Japan Japan
    朝食がとにかく美味しかった! スリッパ、バスローブ、タオル類も潤沢にあった。 アメニティーもあって助かった。 スタッフの方がとにかく親切であった。
  • Holger
    Germany Germany
    Sauber, gut ausgestattet, stilvolles Interieur. An einem der Abende gab es sogar live- Musik ..
  • Lionel
    France France
    Bien situé au centre. Réceptionniste parlant anglais. Chambre magnifique et très propre. Piscine en roof top et salle de sport. Petit déjeuner délicieux.

Hotel area info

Restaurants
2 Restaurants On Site

  • 1998 Restaurant
    • Cuisine
      American • Vietnamese • Local • Asian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Lighthouse Restaurant
    • Cuisine
      French • Vietnamese • Local • Asian • International • European
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Amenities of The Tray Hotel Hai Phong
Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Spa
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet

View

  • Inner courtyard view
  • City view
  • Landmark view
  • Garden view
  • Lake view
  • View

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
  • Pool table

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

    Front Desk Services

    • Lockers
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Child safety socket covers

    Cleaning Services

    • Daily housekeeping
    • Suit press
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Adults only
    • Shared lounge/TV area
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/Marble floor
    • Heating
    • Soundproof
    • Private entrance
    • Car rental
    • Laptop safe
    • Soundproof rooms
    • Elevator
    • Hair/Beauty salon
    • Ironing facilities
    • Facilities for disabled guests
    • Suit press
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service

    Accessibility

    • Upper floors accessible by elevator

    Outdoor swimming pool
    Free!

    • Open all year
    • Adults only
    • Pool is on rooftop
    • Pool with view
    • Shallow end
    • Pool/Beach towels
    • Beach umbrellas
    • Fenced pool

    Spa

    • Locker rooms
    • Fitness
    • Massage chair
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Beauty services
    • Beach chairs/Loungers
    • Public Bath
      Additional charge
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
      Additional charge

    Languages Spoken

    • English
    • Vietnamese

    House rules
    The Tray Hotel Hai Phong takes special requests – add in the next step!

    Check-in
    From 2:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaJCBMaestroCash

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform The Tray Hotel Hai Phong of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

    FAQs about The Tray Hotel Hai Phong

    • The Tray Hotel Hai Phong offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Pool table
      • Spa facilities
      • Happy hour
      • Couples' massage
      • Locker rooms
      • Spa/Wellness packages
      • Bicycle rental
      • Massage chair
      • Public Bath
      • Spa lounge/Relaxation area
      • Beauty services
      • Hand massage
      • Themed dinners
      • Neck massage
      • Live music/Performance
      • Fitness
      • Swimming pool
      • Steam room
      • Head massage
      • Back massage
      • Full-body massage
      • Foot bath
      • Foot massage
    • Guests staying at The Tray Hotel Hai Phong can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

      Breakfast option(s) include:

      • Continental
      • Asian
      • American
      • Buffet
      • À la carte
      • Breakfast to go
    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Room options at The Tray Hotel Hai Phong include:

      • Suite
      • Twin/Double
    • Yes, there's a hot tub. You can find out more about this and the other facilities at The Tray Hotel Hai Phong on this page.

    • The Tray Hotel Hai Phong is 0.7 miles from the center of Hai Phong. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at The Tray Hotel Hai Phong is from 2:00 PM, and check-out is until 12:00 PM.

    • The Tray Hotel Hai Phong has 2 restaurants:

      • Lighthouse Restaurant
      • 1998 Restaurant
    • The prices at The Tray Hotel Hai Phong may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.