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Featuring a terrace, a restaurant as well as a bar, Madelise Palace Hotel & Spa is located in the center of Hanoi, a 3-minute walk from Hanoi Old City Gate. This 4-star hotel offers an ATM and a concierge service. The property provides room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Madelise Palace Hotel & Spa each room has bed linen and towels. A buffet, à la carte or continental breakfast is available daily at the property. Popular points of interest near the accommodation include Thang Long Water Puppet Theater, Hoan Kiem Lake and St. Joseph Cathedral. The nearest airport is Noi Bai International, 15 miles from Madelise Palace Hotel & Spa, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.6

Breakfast Info

Continental, Asian, American, Buffet


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Availability

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Room Type
Number of guests
 
2 queen beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
8.8
Location
9.6
High score for Hanoi
Select topics to read reviews:

Guests who stayed here loved

  • Bolor
    Mongolia Mongolia
    Percect Location, clean rooms, extra friendly staff
  • Mohd
    Malaysia Malaysia
    Great location and very nice staff... Caroline...Huyen were very helpful.
  • Ezra
    United States of America United States of America
    Great staff, they were so helpful. We couldn't ask for more.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Asian • International • European
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional • Romantic

Amenities of Madelise Palace Hotel & Spa
Great facilities! Review score, 8.5

Most popular amenities
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
Internet
No internet access available.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Spa
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Public Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • French

House rules
Madelise Palace Hotel & Spa takes special requests – add in the next step!

Check-in
From 14:00 to 00:00
Check-out
Available 24 hours
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestroCash is not accepted

FAQs about Madelise Palace Hotel & Spa

  • Yes, Madelise Palace Hotel & Spa is popular with guests booking family stays.

  • Guests staying at Madelise Palace Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet
    • À la carte
  • Room options at Madelise Palace Hotel & Spa include:

    • Single
    • Twin/Double
    • Family
    • Double
  • Madelise Palace Hotel & Spa is 2,950 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Madelise Palace Hotel & Spa has 1 restaurant:

    • Restaurant #1
  • Madelise Palace Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Neck massage
    • Spa lounge/Relaxation area
    • Hand massage
    • Tour or class about local culture
    • Couples' massage
    • Spa/Wellness packages
    • Massage chair
    • Bicycle rental
    • Foot massage
    • Foot bath
    • Full-body massage
    • Cooking class
    • Head massage
    • Back massage
    • Public Bath
  • Check-in at Madelise Palace Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Madelise Palace Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.