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Featuring a terrace, a restaurant as well as a bar, Madelise Palace Hotel & Spa is located in the center of Hanoi, a 3-minute walk from Hanoi Old City Gate. This 4-star hotel offers an ATM and a concierge service. The property provides room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. A buffet, à la carte or continental breakfast is available daily at the property. Popular points of interest near Madelise Palace Hotel & Spa include Thang Long Water Puppet Theater, Hoan Kiem Lake and Trang Tien Plaza. Noi Bai International Airport is 15 miles away, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast Info

Continental, Asian, American, Buffet


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Availability

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Room Type
Number of guests
 
1 twin bed
1 queen bed
2 queen beds
2 queen beds
1 queen bed
1 full bed
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Guest reviews

Categories:

Staff
9.5
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
8.9
Location
9.8
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Pratima
    United States United States
    It’s closer to many attractions and centrally located. Great staff and support
  • Malvin
    United Kingdom United Kingdom
    Great location and very close to alot of places in Hanoi.
  • Arisa
    Singapore Singapore
    It was very convenient in the city area. The staff was friendly and kind.The room was also cleaned immaculately.
  • Sarvishni
    South Africa South Africa
    Easy check in, staff were friendly and very eager to please. We only stayed for one night and did not take the breakfast option. But the facilities in the room were great and very comfortable.
  • Sandro
    Portugal Portugal
    Clean and really nice detailed room. Amazing stay here
  • Jowin
    United Arab Emirates United Arab Emirates
    The location is perfect. Right at the center of old quarter, but not too crowded. Away from the bars.
  • Lucy
    United Kingdom United Kingdom
    caroline. a lovely staff member upgraded me for free. always there for support.
  • Jasmine
    Malaysia Malaysia
    The location is good, staffs are friendly and helpful
  • Patricia
    France France
    L accueil très sympathique and helpfull ! Our room had no window, but after à very long trip I did slept well !
  • Laura
    United Kingdom United Kingdom
    Lovely little hotel with friendly and helpful staff. We were also given a free upgrade on arrival. Great location.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Asian • International • European
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional • Romantic

Amenities of Madelise Palace Hotel & Spa
Great facilities! Review score, 8.7

Most popular amenities

  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Bar
  • Minibar

Internet
No internet access available.

Parking
No parking available.

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Spa

  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Public Bath
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • French

House rules
Madelise Palace Hotel & Spa takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestroCash is not accepted

FAQs about Madelise Palace Hotel & Spa

  • Room options at Madelise Palace Hotel & Spa include:

    • Single
    • Twin/Double
    • Family
    • Double
  • The prices at Madelise Palace Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Madelise Palace Hotel & Spa is 2,950 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Madelise Palace Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Neck massage
    • Spa lounge/Relaxation area
    • Hand massage
    • Tour or class about local culture
    • Couples' massage
    • Spa/Wellness packages
    • Massage chair
    • Bicycle rental
    • Foot massage
    • Foot bath
    • Full-body massage
    • Cooking class
    • Head massage
    • Back massage
    • Public Bath
  • Madelise Palace Hotel & Spa has 1 restaurant:

    • Restaurant #1
  • Guests staying at Madelise Palace Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet
    • À la carte
  • Yes, Madelise Palace Hotel & Spa is popular with guests booking family stays.

  • Check-in at Madelise Palace Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.