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Well located in the center of Hanoi, Hanoi Prime Garden Hotel & Spa provides air-conditioned rooms with free WiFi, private parking and room service. This 3-star hotel offers a terrace. The property has a 24-hour front desk, a concierge service and currency exchange for guests. Guest rooms are equipped with a fridge, minibar, an electric tea pot, a shower, a hairdryer and a desk. Featuring a private bathroom with a bidet and free toiletries, certain rooms at the hotel also offer a city view. The rooms in Hanoi Prime Garden Hotel & Spa are equipped with a flat-screen TV and slippers. Popular points of interest near the accommodation include Hanoi Old City Gate, Thang Long Water Puppet Theater and Hoan Kiem Lake. Noi Bai International Airport is 15 miles away, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.6

Private parking available


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Availability

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Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
1 twin bed
and
1 king bed
2 king beds
and
2 bunk beds
2 king beds
and
2 bunk beds
2 king beds
and
1 bunk bed
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Guest reviews

Categories:

Staff
9.7
Facilities
8.8
Cleanliness
9.0
Comfort
8.9
Value for money
9.2
Location
9.6
Free Wifi
8.8
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Cathy
    United States of America United States of America
    The location was very nice. Was clean and functional, not over fancy but nice for a stay. Staff was amazing and very helpful. Amy and Dev very so helpful in all things we needed. Was good for our family of 6.
  • Marcelino
    Philippines Philippines
    Even though the room was small, it’s tidy. Nice for couple. There was a hot shower and the toiletries are complete. We really love the smell of the shower gel.
  • C
    Czareana
    Philippines Philippines
    We liked that it was situated at the very heart of the city. Everything was walking distance - the train street, night markets, and historical sites/museums.
  • David
    Germany Germany
    Especially the staff was amazing! The location is convenient and good for people who like to stay close to the party but not too close to be bothered by it. The room is big enough and best value for money! They also offer tours! I booked Ninh Binh...
  • Klarisse
    Philippines Philippines
    The room was clean and the towels are changed every day
  • Ottavia
    Italy Italy
    The property is a bit old but pretty convenient and the location is perfect
  • Tapel
    Philippines Philippines
    Property was really nice, quiet at the same time. Clean sheets and bathroom. Very good accommodation and helpful receptionist. Worth it every penny. They have airport pick up which is less hassle.
  • Carlos
    Philippines Philippines
    The property was very clean and it’s located at the old quarter so it was a very convenient place to stay. Will definitely book here once we visit Hanoi again!! I appreciate how the staff prioritizes cleanliness. Thank you again for accomodating...
  • Vanessa
    United States of America United States of America
    Perfect location and very walkable to many things. It was super clean and the front desk was extremely helpful with booking tours, especially San!
  • Saioa
    Spain Spain
    The receptionist, San, was an absolute gem. He assisted us with everything we needed and more. The hotel is located right in Old Town so its super easy and fast to get anywhere.

Hotel area info

Amenities of Hanoi Prime Garden Hotel & Spa
Great facilities! Review score, 8.8

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Private Parking
  • 24-hour front desk
  • Terrace
  • Room service
  • Elevator

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)

Outdoors

  • Outdoor fireplace
  • Terrace

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Clothes rack

Pets
Pets are allowed. No extra charges.

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Living Area

  • Sofa
  • Fireplace
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available at a location nearby (reservation is needed) and costs VND 300,000 per day.

  • Valet parking
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Carpeted
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • Vietnamese

House rules
Hanoi Prime Garden Hotel & Spa takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
VND 250,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
VisaMastercardDebit cardCash
Parties
Parties/events are not allowed

The fine print
Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Hanoi Prime Garden Hotel & Spa

  • Yes, Hanoi Prime Garden Hotel & Spa is popular with guests booking family stays.

  • The prices at Hanoi Prime Garden Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hanoi Prime Garden Hotel & Spa include:

    • Twin/Double
    • Suite
    • Triple
    • Family
    • Quad
  • Hanoi Prime Garden Hotel & Spa is 0.7 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Hanoi Prime Garden Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Spa/Wellness packages
    • Walking tours
    • Couples' massage
    • Tour or class about local culture
    • Neck massage
    • Live music/Performance
    • Hand massage
    • Bike tours
    • Back massage
    • Bicycle rental
    • Head massage
    • Cooking class
    • Foot massage
    • Full-body massage
  • Check-in at Hanoi Prime Garden Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.