You might be eligible for a Genius discount at Hanoi Prime Garden Hotel & Spa. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Well located in Hanoi, Hanoi Prime Garden Hotel & Spa provides air-conditioned rooms with free WiFi, private parking and room service. This 3-star hotel offers a terrace. The property has a 24-hour front desk, a concierge service and currency exchange for guests. At the hotel, each room includes a desk, a flat-screen TV, a private bathroom, bed linen and towels. Rooms contain an electric tea pot, while selected rooms contain a balcony and others also offer city views. Guest rooms will provide guests with a fridge. Popular points of interest near Hanoi Prime Garden Hotel & Spa include Hanoi Old City Gate, St. Joseph Cathedral and Thang Long Water Puppet Theater. Noi Bai International Airport is 15 miles away, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.6

Private parking available


Sign in, save money

Sign in, save money

Sign in to see if you can save 10% or more at this property.

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 twin bed
and
1 king bed
2 king beds
and
2 bunk beds
2 king beds
and
2 bunk beds
2 king beds
and
1 bunk bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.7
Facilities
8.9
Cleanliness
9.1
Comfort
9.0
Value for money
9.3
Location
9.6
Free Wifi
8.8
High score for Hanoi
Select topics to read reviews:

Guests who stayed here loved

  • Klarisse
    Philippines Philippines
    The room was clean and the towels are changed every day
  • Ottavia
    Italy Italy
    The property is a bit old but pretty convenient and the location is perfect
  • Tapel
    Philippines Philippines
    Property was really nice, quiet at the same time. Clean sheets and bathroom. Very good accommodation and helpful receptionist. Worth it every penny. They have airport pick up which is less hassle.
  • Carlos
    Philippines Philippines
    The property was very clean and it’s located at the old quarter so it was a very convenient place to stay. Will definitely book here once we visit Hanoi again!! I appreciate how the staff prioritizes cleanliness. Thank you again for accomodating...
  • Vanessa
    United States of America United States of America
    Perfect location and very walkable to many things. It was super clean and the front desk was extremely helpful with booking tours, especially San!
  • Saioa
    Spain Spain
    The receptionist, San, was an absolute gem. He assisted us with everything we needed and more. The hotel is located right in Old Town so its super easy and fast to get anywhere.
  • Danielle
    United States of America United States of America
    The property was very conveniently located near everything! The staff were very helpful in assisting us with scheduling tours. I also had a health issue which they were very helpful with recommendations and making sure I was taken care of. Thank...
  • Geoffrey
    New Zealand New Zealand
    We stayed one night and enjoyed our stay. Very good location on the edge of the Old Quarter. Good value - would stay again.
  • Phuong
    Vietnam Vietnam
    It’s a nice place to stay, I would love to come back again.
  • Thiên
    United States of America United States of America
    Hotel staffs were super friendly and helpful. Love the location

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hello, do you have a gym?

    Hi sir/madam, We don't have gym in the hotel but there have some nearby in walking distance.
    Answered on 27 November 2023
  • Do I have to pay for the airport transfer if I aim to be at the airport for 5:30am?

    Hi sir/madam, We are offering 15$US for a private shuttle to pick you up at the airport with our own driver.
    Answered on 18 August 2024
  • Can I bring my pet? How much is the charge?

    Yes. You can bring the pets but may guarantee for the silence.
    Answered on 27 April 2024
  • Hi does the small fridge have a freezer as my husband have medicines that need to be refrigerated. Thanks

    Hi sir/madam, We have a minibar in the room, so you can leave the medicine there.
    Answered on 11 March 2024
  • Hi there do rooms have a hairdryer please? Thanks

    Yes. We have hairdryer in the room.
    Answered on 18 December 2023
  • Can we check-in at 2AM?

    Dear sir/madam, We are 24/7 reception, so you can come and check in at 2AM.
    Answered on 4 April 2024
  • Still looking?

Hotel area info

Amenities of Hanoi Prime Garden Hotel & Spa
Great facilities! Review score, 8.9

Most popular amenities
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Private Parking
  • 24-hour front desk
  • Terrace
  • Room service
  • Elevator
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
Outdoors
  • Outdoor fireplace
  • Terrace
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Sofa
  • Fireplace
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is needed) and costs VND 300,000 per day.
  • Valet parking
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Carpeted
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Vietnamese

House rules
Hanoi Prime Garden Hotel & Spa takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
VND 250,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
VisaMastercardDebit cardCash
Parties
Parties/events are not allowed

The fine print
Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Hanoi Prime Garden Hotel & Spa

  • Check-in at Hanoi Prime Garden Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Hanoi Prime Garden Hotel & Spa include:

    • Twin/Double
    • Suite
    • Triple
    • Family
    • Quad
  • Hanoi Prime Garden Hotel & Spa is 0.7 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hanoi Prime Garden Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hanoi Prime Garden Hotel & Spa is popular with guests booking family stays.

  • Hanoi Prime Garden Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Spa/Wellness packages
    • Walking tours
    • Couples' massage
    • Tour or class about local culture
    • Neck massage
    • Live music/Performance
    • Hand massage
    • Bike tours
    • Back massage
    • Bicycle rental
    • Head massage
    • Cooking class
    • Foot massage
    • Full-body massage