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Urban Alley Hotel is located in Hanoi’s Old Quarter, a 5-minute walk from Hoan Kiem Lake. It features spacious rooms equipped with computers providing free WiFi. Soundproofed rooms also include a DVD player. Modern rooms at Urban Alley Hotel feature wooden flooring and touches of traditional Vietnamese culture. A mini-bar, fridge and tea/coffee-making facilities are provided. Safety deposit boxes are included. Guests can rent a bicycle to explore the cafes, galleries and shops that surround this hotel. Currency exchange services and a gift shop are also available. Tours to Halong Bay and other attractions can be arranged at the tour desk. A traditional Vietnamese meal or Western cuisine can be enjoyed in the hotel’s café, while its bar serves drinks. Alternatively, 24-hour room service is available. The hotel is a 10-minute drive from the Hanoi bus and train stations. It is about 0.9 mi from Ho Chi Minh Mausoleum and One Pillar Pagoda, while a 45-minute drive takes guests to Noibai International Airport.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.3

Breakfast Info

Continental


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Availability

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Room Type
Number of guests
 
1 twin bed
and
1 full bed
1 queen bed
2 twin beds
1 twin bed
and
1 queen bed
1 queen bed
2 queen beds
1 full bed
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Guest reviews

Categories:

Staff
9.4
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
8.8
Location
9.3
Free Wifi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Bui
    Vietnam Vietnam
    Very good location and spacious room, staff are friendly and helpful. Highly recommend!
  • Richard
    United Kingdom United Kingdom
    The hotel is ideally situated within the old town and close walking distance to most attractions, everyone especially Cici were so helpful and accommodating throughout my stay
  • Harriet
    New Zealand New Zealand
    Excellent location in the heart of the old town. Really excellent staff who were always available for advice and booking buses etc. Clean room, comfortable bed.
  • Carmina
    Philippines Philippines
    We had a wonderful stay at Urban Alley Hotel. The owner and staffs (Cici, Thomas, and Huy) were all accommodating.
  • Mosfaqur
    Bangladesh Bangladesh
    Excellent service provided by the reception. Highly recommended.
  • Sizhen
    China China
    It’s very comfortable, and people are kind and warm. Very good hotel
  • Zubair
    Pakistan Pakistan
    Location is great its old quarter, the heart of Hanoi. Rooms are great clean and nice view from the window. We did not opt for breakfast so can not write about that. But the staff and experience was great. Smiley people around you. Calm environment.
  • Daniel
    United States United States
    - The location is great - walkable to everything - The staff are really helpful and kind - The room was large and the bed very comfortable with reliable hot water and strong water pressure. Unlike many bathrooms in Vietnam, there’s actually a...
  • April
    United Arab Emirates United Arab Emirates
    There are many things we like about Urban Alley. Located in old quarter and easy to access some tourist destinations such as water puppet show, hoan kiem lake, street food and so on. As Me and my husband are foodie, we love to try all street food...
  • Stuart
    United States United States
    Good location. great value for the area with comfortable room.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      American • Vietnamese
    • Ambience
      Family-friendly

Amenities of Urban Alley Hotel
Great facilities! Review score, 8.3

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Elevator
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Breakfast in the room
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
No parking available.

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Safe

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Hearing accessible
  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Vietnamese

House rules
Urban Alley Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6 - 15 years
Extra bed upon request
VND 350,000 per child, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

FAQs about Urban Alley Hotel

  • Room options at Urban Alley Hotel include:

    • Triple
    • Suite
    • Twin
    • Family
    • Double
    • Quad
  • Urban Alley Hotel offers the following activities/services (charges may apply):

    • Guests staying at Urban Alley Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Continental
      • À la carte
    • Urban Alley Hotel has 1 restaurant:

      • Restaurant #1
    • Urban Alley Hotel is 2,600 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Urban Alley Hotel is from 2:00 PM, and check-out is until 12:00 PM.

    • The prices at Urban Alley Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, Urban Alley Hotel is popular with guests booking family stays.