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Urban Alley Hotel is located in Hanoi’s Old Quarter, a 5-minute walk from Hoan Kiem Lake. It features spacious rooms equipped with computers providing free WiFi. Soundproofed rooms also include a DVD player. Modern rooms at Urban Alley Hotel feature wooden flooring and touches of traditional Vietnamese culture. A mini-bar, fridge and tea/coffee-making facilities are provided. Safety deposit boxes are included. Guests can rent a bicycle to explore the cafes, galleries and shops that surround this hotel. Currency exchange services and a gift shop are also available. Tours to Halong Bay and other attractions can be arranged at the tour desk. A traditional Vietnamese meal or Western cuisine can be enjoyed in the hotel’s café, while its bar serves drinks. Alternatively, 24-hour room service is available. The hotel is a 10-minute drive from the Hanoi bus and train stations. It is about 0.9 mi from Ho Chi Minh Mausoleum and One Pillar Pagoda, while a 45-minute drive takes guests to Noibai International Airport.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.3


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Availability

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Room Type
Number of guests
 
1 twin bed
and
1 full bed
2 twin beds
2 queen beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.8
Location
9.3
Free Wifi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Richard
    United Kingdom United Kingdom
    The hotel is ideally situated within the old town and close walking distance to most attractions, everyone especially Cici were so helpful and accommodating throughout my stay
  • Harriet
    New Zealand New Zealand
    Excellent location in the heart of the old town. Really excellent staff who were always available for advice and booking buses etc. Clean room, comfortable bed.
  • Carmina
    Philippines Philippines
    We had a wonderful stay at Urban Alley Hotel. The owner and staffs (Cici, Thomas, and Huy) were all accommodating.
  • Mosfaqur
    Bangladesh Bangladesh
    Excellent service provided by the reception. Highly recommended.
  • Sizhen
    China China
    It’s very comfortable, and people are kind and warm. Very good hotel
  • Zubair
    Pakistan Pakistan
    Location is great its old quarter, the heart of Hanoi. Rooms are great clean and nice view from the window. We did not opt for breakfast so can not write about that. But the staff and experience was great. Smiley people around you. Calm environment.
  • Daniel
    United States of America United States of America
    - The location is great - walkable to everything - The staff are really helpful and kind - The room was large and the bed very comfortable with reliable hot water and strong water pressure. Unlike many bathrooms in Vietnam, there’s actually a...
  • April
    United Arab Emirates United Arab Emirates
    There are many things we like about Urban Alley. Located in old quarter and easy to access some tourist destinations such as water puppet show, hoan kiem lake, street food and so on. As Me and my husband are foodie, we love to try all street food...
  • Stuart
    United States of America United States of America
    Good location. great value for the area with comfortable room.
  • Clare
    Ireland Ireland
    Great location, tucked away at the edge of the old town, quiet due to being away from the road a little. Staff were very friendly

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      American • Vietnamese
    • Ambience
      Family-friendly

Amenities of Urban Alley Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Refrigerator
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Vietnamese

House rules
Urban Alley Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Extra bed upon request
VND 350,000 per child, per night

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

FAQs about Urban Alley Hotel

  • Urban Alley Hotel has 1 restaurant:

    • Restaurant #1
  • The prices at Urban Alley Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Urban Alley Hotel is 2,600 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Urban Alley Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Urban Alley Hotel include:

    • Double
    • Triple
    • Twin
    • Family
    • Single
  • Urban Alley Hotel offers the following activities/services (charges may apply):