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Featuring a shared lounge, a terrace as well as a restaurant, Hanoi Emerald Waters Hotel Valley is located in the center of Hanoi, a 3-minute walk from Thang Long Water Puppet Theater. This 4-star hotel offers a tour desk and luggage storage space. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. At the hotel all rooms are equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. All guest rooms will provide guests with a desk and an electric tea pot. A buffet, à la carte or continental breakfast is available every morning at the property. Popular points of interest near Hanoi Emerald Waters Hotel Valley include Hoan Kiem Lake, Hanoi Old City Gate and Trang Tien Plaza. Noi Bai International Airport is 15 miles away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
1 king bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.2
Cleanliness
9.6
Comfort
9.6
Value for money
9.6
Location
9.8
Free Wifi
9.3
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • David
    Singapore Singapore
    This is a family owned business and their service is amazing!! I've never met such nice staff! I would never stay anywhere else in Hanoi.
  • Edwin
    the United States the United States
    The location is excellent, and the staff is very friendly.
  • Heyam
    Jordan Jordan
    We loved our time at Hanoi Emerald Waters Hotel Valley! The location is super convenient, right in the city center, so we walked everywhere. The room was clean, cozy, and perfect for relaxing, and the price was very reasonable. The staff—Grace,...
  • Russell
    the United States the United States
    The staff was exceptional, very kind, and went out of their way to assist us. The room was very clean and had nice decor.
  • David
    the United States the United States
    This hotel is excellent value for money. The location in central Hanoi, a few hundred yards from Hoan Kiem Lake, could not be better. The staff, especially Grace, the extraordinarily competent and helpful sales manager, was superb, and exceeded...
  • Michelle
    Sweden Sweden
    The service from the staff at this hotel was world class, the best I have experienced. Especially to Grace that supported us prior arrival with booking trips and giving recommendations on things to do. And the other staff that helped us with...
  • Enid
    Canada Canada
    Great location! Excellent breakfast. But most importantly the staff were incredible. Shout out to Tracy, Grace and Justin! They were always available to help us from before we arrived to when we left. Offering advice for our stay, help booking...
  • Amelia
    Australia Australia
    Great location. Friendly and helpful staff. Treated us very well.
  • Jannah
    the United States the United States
    Convenient location, comfortable rooms and beds, excellent staff.
  • Lai
    Singapore Singapore
    Friendly staffs Clean room Warm welcome SUPERB breakfast buffet BEST LOCATION The best service of all! We love everything during our stay with Hanoi Emerald Water Hotel Valley. Thank you for making our anniversary celebration special! Thank you...

Hotel area info

Restaurants
1 Restaurant On Site

  • Emerald Restaurant
    • Cuisine
      French • Vietnamese • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegan • Gluten-free • Dairy-free

Amenities of Hanoi Emerald Waters Hotel Valley
Great facilities! Review score, 9.2

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Terrace

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Sofa bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge

Living Area

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs VND 150,000 per day.

    Front Desk Services

    • Invoice provided
    • Lockers
    • Private check-in/out
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Strollers
    • Indoor play area
    • Baby safety gates
    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/Marble floor
    • Heating
    • Private entrance
    • Laptop safe
    • Soundproof rooms
    • Elevator
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service

    Accessibility

    • Upper floors accessible by elevator

    Spa

    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa facilities
    • Massage
      Additional charge
    • Spa
      Additional charge

    Languages Spoken

    • English
    • Vietnamese

    House rules
    Hanoi Emerald Waters Hotel Valley takes special requests – add in the next step!

    Check-in
    From 2:00 PM
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free
    4+ years
    Extra bed upon request
    VND 350,000 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash

    FAQs about Hanoi Emerald Waters Hotel Valley

    • Hanoi Emerald Waters Hotel Valley offers the following activities/services (charges may apply):

      • Spa
      • Massage
      • Evening entertainment
      • Back massage
      • Spa facilities
      • Head massage
      • Bike tours
      • Foot massage
      • Bicycle rental
      • Full-body massage
      • Cooking class
      • Neck massage
      • Spa/Wellness packages
      • Hand massage
      • Walking tours
      • Couples' massage
      • Tour or class about local culture
    • Hanoi Emerald Waters Hotel Valley has 1 restaurant:

      • Emerald Restaurant
    • Yes, Hanoi Emerald Waters Hotel Valley is popular with guests booking family stays.

    • Check-in at Hanoi Emerald Waters Hotel Valley is from 2:00 PM, and check-out is until 12:00 PM.

    • Hanoi Emerald Waters Hotel Valley is 1,800 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Hanoi Emerald Waters Hotel Valley can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

      Breakfast option(s) include:

      • Continental
      • Italian
      • Full English/Irish
      • Vegetarian
      • Vegan
      • Gluten-free
      • Asian
      • American
      • Buffet
      • À la carte
      • Breakfast to go
    • The prices at Hanoi Emerald Waters Hotel Valley may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Hanoi Emerald Waters Hotel Valley include:

      • Double
      • Twin
      • Suite