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Maya Boutique Hotel & Spa is a 5-minute walk from Dong Xuan Market, Hoan Kiem Lake and shopping streets. The hotel provides free Wi-Fi access. Maya Boutique Hotel & Spa is a 10-minute walk from Opera House and a 45-minute drive from Noi Bai International Airport. Fitted with wooden flooring, air-conditioned rooms feature classic décor. They feature a flat-screen TV with cable channels and a mini-bar. Private bathrooms come with a shower enclosure. The restaurant serves breakfast daily. Guests can go for a massage, or use the business center. Travel arrangements can be made at the tour desk. A 24-hour airport shuttle service is available. Members of staff at the 24-hour front desk can assist with currency exchange, luggage storage and transport rental services. Safety deposit boxes are also available.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.6

Breakfast Info

Asian


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Availability

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Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.7
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
9.1
Location
9.6
Free Wifi
7.7
High score for Hanoi
Select topics to read reviews:

Guests who stayed here loved

  • Andreahorvath913
    Hungary Hungary
    Miss Vy and her colleagues at the hotel were very helpful and always ready to assist our group. We received great customer service that is much appreciated by us. Breakfast was a little dull but all the special requests fulfilled e.g. soymilk...
  • Edwin
    United States of America United States of America
    Kudos to Mr. Douang and Ms Vy exceptional concern and service 👏
  • Andrei
    Cyprus Cyprus
    Wow, what a hotel! We've received a free upgrade to the room with a balcony, the stuff helped us to carry our suitcase to the room, the team was very-very nice and helped us a lot: booked a tour for us and showed us some nice places around! The...
  • L
    Lance
    New Zealand New Zealand
    The facilities were excellent, but what truly stood out during my stay was the exceptional staff and service. I’d like to give my highest recommendation to Ms. Vy, Royal, and David for their outstanding assistance. From the moment I arrived, I was...
  • Kaela
    United States of America United States of America
    The customer service was very good. Vy took great care for us and made sure we were comfortable and gave great recommendations on where to go. The hotel is in a great spot in the center of Old quarter. Would definitely come here again and highly...
  • Custodio
    Vietnam Vietnam
    Everything is nice and also the breakfast. Customer service is exceptional and staff are very friendly. Great place for long term stays as well.
  • Custodio
    Vietnam Vietnam
    great location and staff are very nice particularly Em Vy she is so fluent in english so we don’t have any problem in terms of communication, we will definitely come back here. thank you!
  • Elisha
    Israel Israel
    The hotel itself is great, very nice room and bathroom. And what makes the stay even better is vy, the owner. She helped us with anything we needed, was always so kind and patient and was always available for any questions we had about the hotel...
  • Velasquez
    United States of America United States of America
    The room was nice and clean with a balcony . Even if its near the market in the Old Quarter its not that noisy. They’re serving American breakfast and Vietnamese noodles. But what I liked best with my stay was the customer service. Ms Vy and...
  • Shandilya
    India India
    The hotel staff and manager specially Vy made sure our stay was super comfortable and also helped us plan the outings and tours across the city.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • We arrive in Hanoi at 02:35 am on 20th Feb 2020, Can we check in at that time?

    Hi ! we are sorry for reply you late , because of some trouble with the app so till today got your message Yes , you can check in any time, we are 24 hours service for reception we happy to welcome you at MAYA SMITH HOTEL MANAGER
    Answered on 11 February 2020
  • May I know what is the breakfast serving time

    it start from 6h45 am till 10 am
    Answered on 4 December 2019
  • Hi, do you have any facility for an early check-in as I have an early morning flight into Hanoi? Thanks, Anirudh

    Hi Anirudh ! thank you so much The check in time is 2 pm every day , if you request for check in early ,depend our room ready , we can offer it with some fee for that SMITH HOTEL MANAGER
    Answered on 4 December 2019
  • Is there a shuttle who can pick the guest at airport upon arrival?

    Hello ! welcome to MAYA BOUTIQUE HOTEL & SPA we serve pick up airport service by private car Please let me know your flight number SMITH
    Answered on 4 December 2019

Hotel area info

Amenities of Maya Boutique Hotel & Spa
Great facilities! Review score, 8.9

Most popular amenities
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Elevator
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Walk-in closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
  • Hiking
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Elevator
  • Heating
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Spa
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Massage
  • Spa
    Additional charge
Languages Spoken
  • English
  • Vietnamese

House rules
Maya Boutique Hotel & Spa takes special requests – add in the next step!

Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please inform Maya Boutique Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Maya Boutique Hotel & Spa

  • Yes, Maya Boutique Hotel & Spa is popular with guests booking family stays.

  • Maya Boutique Hotel & Spa is 0.7 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Maya Boutique Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Maya Boutique Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Maya Boutique Hotel & Spa include:

    • Suite
    • Twin/Double
    • Family
  • Guests staying at Maya Boutique Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Asian
  • Maya Boutique Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Cycling
    • Hiking
    • Head massage
    • Waxing services
    • Spa facilities
    • Tour or class about local culture
    • Bicycle rental
    • Body wrap
    • Spa/Wellness packages
    • Walking tours
    • Full-body massage
    • Body treatments
    • Neck massage
    • Beauty services
    • Hand massage
    • Light therapy
    • Foot bath
    • Bike tours
    • Massage chair
    • Makeup services
    • Foot massage
    • Cooking class
    • Back massage
    • Body scrub
    • Facial treatments