Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services. A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness centre or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amidst the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel. Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.3

Breakfast info

Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
2 double beds
2 double beds
2 double beds
1 extra-large double bed
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.1
Facilities
7.7
Cleanliness
8.0
Comfort
8.0
Value for money
6.8
Location
9.3
Free WiFi
6.6
Low score for Chicago
Select topics to read reviews:

Guests who stayed here loved

  • J
    John
    United Kingdom United Kingdom
    Good breakfast was provided and included as promised. The location is excellent. Palmer House is an old hotel with interesting period decorations ( which is why we chose it.
  • Bob
    United States United States
    Location is great. Everything we wanted to see was nearby. Room clean and comfortable.
  • Michande
    Canada Canada
    Great location in a historic building. The staff were helpful and very friendly. We were offered an upgrade and took it. The room was very comfortable, generous in size, clean and had two bathrooms which made getting ready in the morning very...

Hotel surroundings

Restaurants
4 restaurants on site

  • Lockwood Restaurant
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
  • Potters Bar
    • Cuisine
      American
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
  • Lockwood Express Grab & Go
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
  • Lockwood Lobby Bar
    • Cuisine
      American
    • Open for
      Lunch • Cocktail hour
    • Ambiance
      Traditional

Facilities of The Palmer House Hilton

Most popular facilities
  • Indoor swimming pool
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • 4 restaurants
  • Bar
  • Breakfast
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs US$54 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
Languages spoken
  • English
  • Chinese

House rules
The Palmer House Hilton takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$40 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$40 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCash is not accepted

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Daily mandatory destination charge includes: daily $25 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access.

Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details.

Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.

FAQs about The Palmer House Hilton

  • Room options at The Palmer House Hilton include:

    • Quadruple
    • Double
    • Suite
  • The Palmer House Hilton has 4 restaurants:

    • Lockwood Express Grab & Go
    • Potters Bar
    • Lockwood Lobby Bar
    • Lockwood Restaurant
  • Check-in at The Palmer House Hilton is from 15:00, and check-out is until 11:00.

  • The Palmer House Hilton offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Spa facilities
    • Fitness/spa locker rooms
    • Fitness
    • Swimming Pool
    • Bicycle rental
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at The Palmer House Hilton may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Palmer House Hilton can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • À la carte
    • Breakfast to go
  • The Palmer House Hilton is 350 yards from the centre of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, The Palmer House Hilton is popular with guests booking family stays.