Located in Soho, this luxury 5 star hotel is a 5-minute walk from Washington Square Park and Little Italy. It features 24-hour concierge service and loft-style rooms. Each of the spacious and contemporary rooms at The Mercer has high ceilings and is equipped with a flat-screen TV and free Wi-Fi. The marble bathroom includes a walk-in shower with body sprays. Video game systems are available upon request. This New York hotel provides private exercise trainers, massage therapists, and yoga lessons. Dog walking services are available as well as valet parking and limousines with professional drivers. The lobby features a large book and magazine library. Times Square is 3 mi from The Mercer Hotel. The World Trade Center Memorial Site is just 1.7 mi away. We look forward to welcoming you and assure you that our top priority is always the safety and well-being of our guests, our staff and the community in which we live.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in New York, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
1 king bed
1 king bed
1 queen bed
1 king bed
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.2
Facilities
8.4
Cleanliness
9.1
Comfort
9.1
Value for money
7.5
Location
9.7
Free Wifi
9.7
High score for New York

Select topics to read reviews:

Guests who stayed here loved

  • Amanda
    Australia Australia
    I love staying at The Mercer whenever I’m in New York. Location, super staff, perfect rooms, extra perfect baths, relaxing lounge. Some afternoons I don’t even go out!
  • Jinan
    United Arab Emirates United Arab Emirates
    I was pleasantly surprised by the Mercer. The staff are definitely the highlight (shout out to Joshua) in how friendly and helpful they are. It’s nice that the lobby is just for guests. The room was spacious and they welcomed me with a cookie from...
  • Craig
    Thailand Thailand
    Great location in SoHo , Funky boutique hotel and cafe and restaurant
  • Judith
    United States United States
    LOVED OUR MORNING CAPPUCINOS IN THE RESTAURANT CAFE/LOBBY
  • Murphy
    United States United States
    The front desk team was super helpful in arranging a small space for meeting some executives, everyone was impressed.
  • Amanda
    Australia Australia
    Super comfortable, perfect location, very helpful front desk staff—above and beyond.
  • Fernando
    Bolivia Bolivia
    The location, the hotel itself, all the little details and the staff!
  • Amanda
    Australia Australia
    Perfectly positioned for SoHo and the subway to anywhere. Beautiful large sitting area where guests can dine as well as have a drink. Great for reading! Studio rooms are just fabulous.
  • Peter
    United States United States
    best location best restaurant anywhere so intimate quiet in busy area of nyc felt like it was a townhouse best staff room hotel ive ever stayec at
  • Abraham
    United States United States
    Breakfast was poor and very much at odds with everything else the place had to offer, i.e. great room, super-friendly and attentive staff, exceptional location and a quiet overall setting.

Hotel area info

Restaurants
1 Restaurant On Site

  • Sartianos
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern

Amenities of The Mercer
Great facilities! Review score, 8.4

Most popular amenities

  • Free Wifi
  • Parking
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Alarm clock

Outdoors

  • Outdoor furniture

Kitchen

  • Coffee machine
  • Electric kettle
  • Microwave

Room Amenities

  • Clothes rack

Pets
Pets are allowed. No extra charges.

Living Area

  • Dining area
  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruit
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is needed) and costs $55 per day.

  • Valet parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Fan
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Wheelchair accessible

Spa

  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish
  • French
  • Italian
  • Albanian

House rules
The Mercer takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$100 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Mercer of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Mercer

  • Check-in at The Mercer is from 3:00 PM, and check-out is until 12:00 PM.

  • The Mercer is 3.1 miles from the center of New York. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Mercer may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Mercer include:

    • Double
    • Suite
  • The Mercer offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Head massage
    • Foot massage
    • Full-body massage
    • Back massage
    • Hand massage
    • Couples' massage
    • Fitness
    • Neck massage
  • The Mercer has 1 restaurant:

    • Sartianos