You might be eligible for a Genius discount at Swissotel Chicago. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversized work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


Sign in, save money

Sign in, save money

To see if you can save 10% or more at this property, sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.0
Location
9.3
Select topics to read reviews:

Guests who stayed here loved

  • Eve
    United Kingdom United Kingdom
    The staff were amazing, everyone was helpful and smiling; they couldn’t do enough for you! The facilities in the room were good too just wish you would shout more about the things you do to be more sustainable- like the fact you get discount for...
  • Renata
    Canada Canada
    Amazing location, great access to a lot of places. We got a room with a great view. Comfortable beds.
  • Yasuko
    Japan Japan
    Great view of Lake Michigan and downtown of Chicago. I could relaxed with deeper and clean bath tub
  • M
    Matthew
    United States United States
    View was nice, staff was great. Room service was fast.
  • Neil
    Ireland Ireland
    The location overlooking the river and Navy Pier was fabulous.
  • O
    Olivia
    United States United States
    Location, family friendly, modern amenities, room view, separate shower and bath set up, “Take a Peek” door in lobby and quietness
  • Rana
    Iraq Iraq
    The location is great as it close to the river and down town. There is CVS near by. the view was good as the room I got was looking over the river . The hotel is very very clean.
  • Sherry
    Canada Canada
    We stayed on the 39th floor and the view was spectacular. Looked out to the lake and Navy Pier.
  • Diego
    United States United States
    Room 1905 has a great view of the river. Great service checking in. Beautiful lobby area and great gym! Loved the snack bar there was a good arrange of food and snacks.
  • Kelsey
    United States United States
    Location was prime and the room was very spacious and comfortable. We really were very pleased

Hotel surroundings

Restaurants
1 restaurant on site

  • The Palm
    • Cuisine
      American • Italian • Steakhouse
    • Ambiance
      Traditional

Facilities of Swissotel Chicago
Great facilities! Review score, 8.7

Most popular facilities
  • Private parking
  • WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and costs US$14.95 per 24 hours.
Parking
Private parking is possible on site (reservation is not needed) and costs US$84 per day.
  • Valet parking
  • Parking garage
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Chinese

House rules
Swissotel Chicago takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. That's about £76. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscoverCash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that the property no longer has a swimming pool.

The amenity fee includes the following:

Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay)

Basic High Speed Internet Access

Vitality Fitness Classes

Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay)

Nightly Shoe Shine (upon request)

10% off private transportation

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Swissotel Chicago

  • Room options at Swissotel Chicago include:

    • Double
    • Suite
    • Quadruple
    • Triple
  • Check-in at Swissotel Chicago is from 15:00, and check-out is until 12:00.

  • Swissotel Chicago is 750 yards from the centre of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Swissotel Chicago may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Swissotel Chicago offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Head massage
    • Foot massage
    • Fitness classes
    • Back massage
    • Full body massage
    • Couples massage
    • Bicycle rental
    • Neck massage
    • Hand massage
    • Fitness
  • The nearest beach is just 950 yards from Swissotel Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Swissotel Chicago has 1 restaurant:

    • The Palm