You might be eligible for a Genius discount at Crossroads Inn & Suites. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Situated 5 minutes' walk from the attractions of downtown Gatlinburg, this hotel is 1 mile from the Great Smoky Mountains National Park. Features include a grab-and-go breakfast and an outdoor pool. Crossroads Inn & Suites includes cable TV and free WiFi. A microwave and refrigerator are also provided and free coffee is served in the morning. A fitness centre is located on site and laundry facilities are available. The Gatlinburg Convention Centre is a 15 minutes' walk from Crossroads Inn & Suites. Pigeon Forge and Dollywood Amusement Park are just 15 minutes from the hotel by car. Please note that the elevator will be unavailable from 25-12-2023 to 31-03-2024. During this period, guests must use the stairs.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 large double beds
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.4
Comfort
8.4
Value for money
8.5
Location
9.2
Free WiFi
8.7

Select topics to read reviews:

Guests who stayed here loved

  • J
    Jeff
    United States United States
    Nice clean room and very modern....Located right in downtown Gatlinburg....Breakfast was good.
  • Melissa
    United States United States
    Rooms are very clean and bigger than you'd expect
  • Ivy
    United States United States
    Everything . The location , the staff was so welcoming.
  • Carmen
    United States United States
    Walk out the door and the attraction was right there walked to the corner and everything was right there in the area that we stayed in. It was great we saw bears
  • Lonesoldier98
    United States United States
    Breakfast was good,everything was in walking distance 5-15 min depending on time of day.
  • Jenn
    Canada Canada
    We had adjoining rooms. The rooms were large and roomy. Great value.
  • Liz
    United Kingdom United Kingdom
    Good central location. Rooms were large and comfortable
  • Mae
    United States United States
    Stayed in a Regular King Room and it was bigger than most 4+ star places I have stayed. Location was very good for getting to the strip. Plus trolley station was super close. Free parking. Great hot breakfast, waffles, meats, eggs, gravy n...
  • Barbara
    United States United States
    The location was amazing. We were missing a shower curtain and wash cloths but she ran some up to us. She was shocked that it occurred. They gave us new towels every other day. Nice staff. Good breakfast. Picking this one again!
  • Kallol
    United States United States
    Great location. Budget friendly. Well maintained property and clean rooms. Decent breakfast.

Property surroundings

Facilities of Crossroads Inn & Suites
Great facilities! Review score, 8.1

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Pool view

Outdoors

  • Outdoor furniture
  • Balcony

Kitchen

  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

    Services

    • Daily housekeeping
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Fax/photocopying
    • Laundry
      Additional charge

    Reception services

    • Invoice provided

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security

    General

    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Carpeted
    • Lift
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron

    Accessibility

    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator

    Outdoor swimming pool

    • Seasonal
    • All ages welcome
    • Salt-water pool
    • Shallow end
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas

    Wellness

    • Sun umbrellas
    • Sun loungers or beach chairs

    Languages spoken

    • English

    House rules
    Crossroads Inn & Suites takes special requests - add in the next step!

    Check-in
    From 16:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 21
    Pets
    Pets are not allowed.
    Cards accepted at this property
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    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Crossroads Inn & Suites

    • The prices at Crossroads Inn & Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Crossroads Inn & Suites can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

      Breakfast option(s) include:

      • Continental
    • Room options at Crossroads Inn & Suites include:

      • Quadruple
      • Double
      • Suite
      • Apartment
      • Studio
    • Check-in at Crossroads Inn & Suites is from 16:00, and check-out is until 11:00.

    • Crossroads Inn & Suites is 950 yards from the centre of Gatlinburg. All distances are measured in straight lines. Actual travel distances may vary.

    • Crossroads Inn & Suites offers the following activities / services (charges may apply):

      • Swimming Pool
    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.