Just 5 blocks away from the famed shopping, dining and entertainment of the Magnificent Mile, this hotel is located in downtown Chicago and offers an indoor heated pool and a rooftop deck with views of the iconic city skyline. Hotel rooms offer a flat-screen TV with premium cable channels. A coffee maker is also provided. Guests can get a taste of the city at Pizzeria Ora Restaurant and Lounge, which offers authentic Chicago-style deep-dish pizza and classic Italian fare for breakfast, lunch and dinner. In-room dining services are also available for guest convenience. A fitness centre, business centre and 24-hour front desk are all available on-site. Laundry services and valet parking are also offered. Navy Pier, Millennium Park and Willis Tower are all 2.4 km away from the hotel. Wrigley Field is 9.6 km away. The hotel is a 35-minute drive away from O’Hare International Airport.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 8.9

Breakfast info

Italian, American

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.4
Cleanliness
8.0
Comfort
8.0
Value for money
7.5
Location
8.9
Free WiFi
7.7
Low score for Chicago
Select topics to read reviews:

Guests who stayed here loved

  • Mel
    New Zealand New Zealand
    The location was great, and points of interest were within 20 minutes walk. Friendly staff, and very helpful. Lou Manalti deep dish pizza a must, 10 minutes walk. Parking available at charge. Nice hotel, good view of the city in north river. Lots...
  • Helen
    United Kingdom United Kingdom
    Swimming pool was a good temperature, sloping 3ft - 8ft deep & towels provided. Nice views over the city from the top floor sun deck. Helpful staff.
  • Christine
    United Kingdom United Kingdom
    Lovely and clean with a Great location Spacious room Fast internet Car parking on site
  • M
    Modolani
    United States United States
    The professionalism displayed by your front desk staff is exceptionally impressive. Alexander made us feel welcomed 💯
  • Jacqueline
    Australia Australia
    Our room was clean and easily found down the hallway. It was extremely large for 3 people with ample amenities.
  • N
    Nicolás
    United States United States
    The waiter of the restaurant bring us a really good food but with a really bad service :( but in general we love the hotel!
  • Pooja
    India India
    The location was The Best part of the property. The services and the amenities were great. George our concierge at the front desk was particularly helpful. He made this stay exceptionally comfortable. He recommended excellent restaurants and gave...
  • Niecel
    United Kingdom United Kingdom
    Good sized bedroom for our family. The location is central, we mostly walk to different sightseeing spots from the hotel. The heating/airconditioner in our bedroom is quite noisy, but it doesn't matter. My little girl enjoyed the pool every night...
  • Esteban
    Costa Rica Costa Rica
    Great location, just around the corner of Portillo's & Barnelli's restaurant, and lots of other restaurants. Great view from the rooftop, and very close to Navy Pier and Millenium Park.
  • Nathan
    United Kingdom United Kingdom
    Great location close to the river walk, and a short ride away from the united centre. The staff were excellent everytime you spoke with them and theres a nice little cafe/resteranut attached great for breakfast!

Hotel surroundings

Restaurants
1 restaurant on site

  • Pizzeria Ora
    • Cuisine
      American
    • Ambiance
      Family friendly
    • Dietary options
      Gluten-free

Facilities of Best Western Chicago Downtown-River North

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Hairdryer
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Food & Drink
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs US$49 per day.
    Reception services
    • Concierge service
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key card access
    General
    • Vending machine (drinks)
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Non-smoking rooms
    • Room service
    Indoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Pool is on rooftop
    • Heated pool
    • Pool/beach towels
    Wellness
    • Fitness/spa locker rooms
    • Fitness
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules
    Best Western Chicago Downtown-River North takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 17 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 21
    Pets
    Pets are not allowed.
    Groups
    When booking more than 9 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardJCBDiscoverCash is not accepted

    The fine print
    Need-to-know information for guests at this property

    Credit card, photo ID, and guest's name must all match reservation information in order to check-in.

    Please note that all public and private spaces are fully non-smoking.

    Please note that only 1 vehicle is allowed for parking per reservation. In & out privileges are granted and optional for an additional fee.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Best Western Chicago Downtown-River North

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Best Western Chicago Downtown-River North is 0.8 miles from the centre of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Best Western Chicago Downtown-River North is from 15:00, and check-out is until 11:00.

    • The prices at Best Western Chicago Downtown-River North may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The nearest beach is just 0.8 miles from Best Western Chicago Downtown-River North. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Best Western Chicago Downtown-River North can enjoy a highly-rated breakfast during their stay (guest review score: 6.3).

      Breakfast option(s) include:

      • Italian
      • American
    • Best Western Chicago Downtown-River North has 1 restaurant:

      • Pizzeria Ora
    • Room options at Best Western Chicago Downtown-River North include:

      • Double
      • Suite
      • Quadruple
      • Family
    • Best Western Chicago Downtown-River North offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness/spa locker rooms
      • Swimming Pool
      • Fitness