You might be eligible for a Genius discount at Palm Star Motel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Located in Fort Portal, 1.6 miles from Toroo Botanical Gardens Fort Portal, Palm Star Motel has accommodations with a garden, free private parking, a shared lounge and a terrace. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. Guests can enjoy African and American dishes at the restaurant or have a drink at the bar. At the hotel, rooms are equipped with a desk and a flat-screen TV. Featuring a private bathroom with a shower and free toiletries, some accommodations at Palm Star Motel also feature a balcony. The rooms have a closet. Lake Nkuruba Nature Reserve is 15 miles from the accommodation, while Sempaya National Park is 27 miles from the property. Kasese Airport is 47 miles away.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.0)

Free private parking available at the hotel


Sign in, save money

Sign in, save money

Sign in to see if you can save 10% or more at this property.

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 twin bed
Bedroom 2:
1 full bed
Living room:
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
9.3
Comfort
9.1
Value for money
9.2
Location
8.0
Free Wifi
7.9
High score for Fort Portal
Select topics to read reviews:

Guests who stayed here loved

  • Katumba
    Uganda Uganda
    I liked everything about the property it was homely, I will surely come back for another stay
  • Belinda
    Uganda Uganda
    The staff accorded me 5 star customer care. They are quite polite and remembered me from the last time I stayed here, about 8 months ago! I loved the room for its African touch and mellow lights that give it a nice ambience after a long day. I...
  • Rory
    Germany Germany
    It's a lovely place to stay in Fort Portal. Friendly staff, plenty of parking. Nice rooms with a TV to watch Netflix after travelling around. Everything you need a short drive away.
  • Travellinandi
    United Kingdom United Kingdom
    The staff are just amazing...They make up for any discrepancy.. Excellent Breakfast and a luxury filter press coffee One of the nicest places I've been...
  • D
    Daniel
    Uganda Uganda
    The staff were very friendly and helpful. The rolex breakfast was very good.
  • Joseph
    United States of America United States of America
    Great budget hotel with good homemade breakfast every morning and large suite type rooms . Very quiet in safe neighborhood . Great staff
  • Matthias
    Uganda Uganda
    Spacious room, electric water kettle and it allowed me make my own tea. Drinking water was also provided.
  • Belinda
    Uganda Uganda
    This was my 4th stay at the facility and I'm glad that the services have remained the same in terms of delivery.
  • Bert
    Belgium Belgium
    Very nice rooms, nice modern and airy. Very clean. comfortable bed. Staff were very friendly and prepared a tasty breakfast every morning. Quiet at night. I enjoyed my stay.
  • Harri
    Finland Finland
    Nice room with a very nice patio, excellent breakfast, secure parking, helpful and professuonal staff.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few minutes

  • Hello incase i would love to make a tour to around places like the hots springs or amabere ga nyina mwiru, do you have transport services there. also do you have a tour package incase one wanted to tour

    Yes please, we do arrange tours to the hotsprings and the Amabere Ga Nyina mwiru, we have a variety of crater lakes, national parks among others. We have tour packages. Thank you
    Answered on 31 August 2023

Hotel area info

Restaurants
1 Restaurant On Site

  • palmstar
    • Cuisine
      African • American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional

Amenities of Palm Star Motel
Great facilities! Review score, 8.5

Most popular amenities
  • Non-smoking rooms
  • Restaurant
  • Free Wifi
  • Room service
  • Free parking
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Kitchen
  • Washing machine
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Evening entertainment
    Additional charge
Living Area
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
General
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Mosquito net
  • Tile/Marble floor
  • Car rental
  • Interconnecting room(s) available
  • Packed lunches
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Wheelchair accessible
Languages Spoken
  • English

House rules
Palm Star Motel takes special requests – add in the next step!

Check-in
From 12:00 PM to 12:00 AM
Check-out
From 10:00 AM to 11:30 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$8 per child, per night
Crib upon request
$5 per child, per night
3 - 12 years
Extra bed upon request
$8 per child, per night
13+ years
Extra bed upon request
$10 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Cash only
This property only accepts cash payments.

FAQs about Palm Star Motel

  • Palm Star Motel is 1.8 miles from the center of Fort Portal. All distances are measured in straight lines. Actual travel distances may vary.

  • Palm Star Motel has 1 restaurant:

    • palmstar
  • Room options at Palm Star Motel include:

    • Single
    • Suite
  • The prices at Palm Star Motel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Palm Star Motel is popular with guests booking family stays.

  • Palm Star Motel offers the following activities/services (charges may apply):

    • Evening entertainment
    • Tour or class about local culture
    • Walking tours
    • Bicycle rental
    • Temporary art galleries
    • Live music/Performance
    • Bike tours
  • Check-in at Palm Star Motel is from 12:00 PM, and check-out is until 11:30 AM.