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Situated in Fort Portal, 2.7 km from Toroo Botanical Gardens Fort Portal, Palm Star Motel features accommodation with a garden, free private parking, a shared lounge and a terrace. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. Guests can enjoy African and American dishes at the restaurant or have a cocktail at the bar. At the hotel, the rooms include a desk and a balcony with a garden view. The private bathroom is fitted with a shower, free toiletries and slippers. At Palm Star Motel each room is equipped with a wardrobe and a flat-screen TV. Lake Nkuruba Nature Reserve is 24 km from the accommodation, while Sempaya National Park is 43 km from the property. Kasese Airport is 75 km away.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
Bedroom 1
1 single bed
Bedroom 2
1 double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
9.3
Comfort
9.1
Value for money
9.2
Location
8.0
Free WiFi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Pierre
    France France
    Very welcoming staff. Large room. Breakfast was good. very good quality / price. Great stop before going to Elizabeth National Park or visiting the Fort Portal area. Highly recommended for a family of 5.
  • Darko
    Slovenia Slovenia
    Breakfast was amazing. Awesome and friendly staff.
  • Julika
    Estonia Estonia
    My stay at Palm Star Hotel in Fort Portal was an excellent experience, and I highly recommend it! The hotel offers secure parking, which gave me great peace of mind during my visit. The quiet location ensured a restful and undisturbed night’s...
  • Belinda
    Uganda Uganda
    This was my 4th stay at the facility and I'm glad that the services have remained the same in terms of delivery.
  • Bert
    Belgium Belgium
    Very nice rooms, nice modern and airy. Very clean. comfortable bed. Staff were very friendly and prepared a tasty breakfast every morning. Quiet at night. I enjoyed my stay.
  • Harri
    Finland Finland
    Nice room with a very nice patio, excellent breakfast, secure parking, helpful and professuonal staff.
  • Alexandra
    South Africa South Africa
    Comfortable rooms, good staff, breakfast was good.
  • Thomas
    South Africa South Africa
    Five-star service. The staff, especially the receptionist Medius goes the extra mile. She went in town extra to buy a Jackfruit for me and fish for dinner. As a guest you feel very welcomed and they take care about you. And it’s all about customer...
  • Vladimir
    Estonia Estonia
    Do take their best rooms, they are far more spacious and are a bargain for the price. Nice and honest staff. Good setting.
  • Nalukwago
    Uganda Uganda
    I liked the breakfast and the staff were very friendly and helpful

Hotel surroundings

Restaurants
1 restaurant on site

  • palmstar
    • Cuisine
      African • American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of Palm Star Motel
Great facilities! Review score, 8.5

Most popular facilities

  • Restaurant
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Garden view
  • View

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Kitchen
  • Washing machine

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. No extra charges.

Activities

  • Bicycle rental
    Additional charge
  • Live music/performance
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Evening entertainment
    Additional charge

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Reception services

  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles
  • Baby safety gates

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security

General

  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Mosquito net
  • Tile/marble floor
  • Car hire
  • Interconnected room(s) available
  • Packed lunches
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible

Languages spoken

  • English

House rules
Palm Star Motel takes special requests - add in the next step!

Check-in
From 12:00 to 00:00
Check-out
From 10:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$8 per child, per night
Cot upon request
US$5 per child, per night
3 - 12 years
Extra bed upon request
US$8 per child, per night
13+ years
Extra bed upon request
US$10 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Cash only
This property only accepts cash payments.

FAQs about Palm Star Motel

  • The prices at Palm Star Motel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Palm Star Motel is 1.8 miles from the centre of Fort Portal. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Palm Star Motel is popular with guests booking family stays.

  • Palm Star Motel offers the following activities / services (charges may apply):

    • Evening entertainment
    • Tour or class about local culture
    • Walking tours
    • Bicycle rental
    • Temporary art galleries
    • Live music/performance
    • Bike tours
  • Palm Star Motel has 1 restaurant:

    • palmstar
  • Room options at Palm Star Motel include:

    • Single
    • Suite
  • Check-in at Palm Star Motel is from 12:00, and check-out is until 11:30.