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Palace Hotel features a garden, shared lounge, a restaurant and bar in Mbarara. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The units at the hotel come with a seating area. All rooms come with a wardrobe and a flat-screen TV, and certain units at Palace Hotel have a balcony. The area is popular for hiking, and car hire is available at the accommodation. Mbarara Airport is 11 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.0
Cleanliness
8.7
Comfort
8.2
Value for money
8.7
Location
8.8
Free WiFi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Marieke
    Netherlands Netherlands
    Big garden to sit outside, friendly staff, easy check in,
  • Twinamatsiko
    Uganda Uganda
    The customer care was really awesome, the environment was really cool n calm,
  • Andrew
    New Zealand New Zealand
    A great Hotel in Mbarara. Quiet. Cost effective. Staff responsive and friendly.
  • Ian
    Uganda Uganda
    Quiet and comfortable yet near the town. Really good staff team and simple but satisfying breakfast. Enjoyed my short stay and would definitely recommend and return again.
  • David
    Uganda Uganda
    The staff were very friendly and went out of their way to make my stay comfortable
  • Mukanza
    Uganda Uganda
    Calm environment good staff good food Good value for the money
  • Adifin97
    India India
    Like the property, located at a secured place, easy access to the city centre. Staff was really nice and helpful. They have a nice garden to spend your lazy day. The double bed room was big and spacious, with strong WiFi.
  • Schlaich
    Germany Germany
    The hotel is really nice located on a small hill but still close to the city For the price you get a really decent room with everything you need
  • Nicole
    Germany Germany
    Palace Hotel is the place to stay in Mbarara. Quiet, with a nice view, but in walking distance to the centre of Mbarara. Friendly staff and manager, amazing food. I will always come back.
  • Hameem1
    Uganda Uganda
    The staff, the customer care , the breakfast like basically everything is good.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Palace Hotel
Great facilities! Review score, 8

Most popular facilities

  • Airport shuttle
  • Free WiFi
  • Restaurant
  • Room service
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Bar

Bathroom

  • Toilet paper
  • Slippers

Bedroom

  • Wardrobe or closet

Outdoors

  • Garden

Activities

  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Hiking
  • Billiards
    Additional charge
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Seating Area

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Special diet menus (on request)
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

    Reception services

    • Private check-in/check-out
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk

    Cleaning services

    • Ironing service
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    General

    • Shared lounge/TV area
    • Mosquito net
    • Car hire
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Languages spoken

    • English

    House rules
    Palace Hotel takes special requests - add in the next step!

    Check-in
    From 11:00 to 00:00
    Check-out
    From 06:00 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 11 years
    Extra bed upon request
    US$10 per child, per night
    12+ years
    Extra bed upon request
    US$20 per person, per night

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Cash only
    This property only accepts cash payments.

    FAQs about Palace Hotel