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Located 0.6 mi from Lubart’s Castle in Lutsk city center, this hotel features a spa center with a sauna and solarium. It offers a 24-hour reception and free WiFi and parking. Each unit at Hotel Complex Ukraine features a mini-fridge, cable TV and wardrobe. Bathrooms include a shower. Breakfast is served daily on site. The restaurant specializes in European and Ukrainian cuisine with an emphasis on meat dishes. Guests of the hotel can relax in the sauna, visit the solarium, as well as order a massage service. The property is 1148 feet from Saint Trinity Cathedral. Staff at the reception can also organize transfer to Lviv Airport, 93 mi away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.6)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
1 twin bed
1 twin bed
Quadruple Room
4 twin beds
or
2 twin beds
and
1 full bed
1 sofa bed
and
1 queen bed
2 twin beds
or
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.4
Cleanliness
8.5
Comfort
8.5
Value for money
8.1
Location
9.6
Free Wifi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Diane
    the United States the United States
    The location could not be better if you want to be in the center of time. Easily accessible shopping, restaurants and coffee shops. The value for price is excellent. Staff is always accomodating.
  • Diane
    the United States the United States
    Right in the heart of Lutsk and the room we stayed in was very pleasant. Nice breakfast included.
  • Marcus
    Germany Germany
    I stayed at this hotel for the third time. I like the central location. Rooms are clean and comfy. Friendly staff.
  • Ivan
    Ukraine Ukraine
    Good deal, good place to stay. Awesome staff, fast registration, clean room, clean bed. Didn't hear any noise from neighbours. Parking lot.
  • Robert
    Germany Germany
    Excellent location in the heart of Lutsk, shopping mall with restaurants is next to the hotel, and the lady at the reception ( Alina), spoke an excellent English and was very helpful.
  • Marcus
    Germany Germany
    Central location in Lutsk. Excellent base to explore the city. Friendly staff. I had an early departure and they provided a lovely breakfast box.
  • Martin
    Germany Germany
    A great option right in the center of Lutsk. I recommend to pay a little extra for the better room category, if available. Breakfast is very good, too.
  • Martin
    Germany Germany
    I had to check in during the middle of the night/during curfew hours and everything went just as smoothly as I could have wished. The location is absolutely central. Great value for money!
  • Marcus
    Germany Germany
    Good location to explore Lutsk Friendly staff at reception As I departed early on the day of check-out, the hotel prepared a good breakfast box WIFI worked well Supermarket next door
  • Aram
    the Netherlands the Netherlands
    very clean hotel. staff very nice and helpful and restaurant staff also very nice. food from restaurant delicious good chef. thanks for everything see you next time

Hotel area info

Restaurants
1 Restaurant On Site

  • Ресторан #1

    No additional info available

Amenities of Hotel Complex Ukraine
Great facilities! Review score, 8.4

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Family rooms
  • Bar

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Casino

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Street parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages Spoken

  • German
  • English
  • Spanish
  • Polish
  • Russian
  • Ukrainian

House rules
Hotel Complex Ukraine takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
4 - 14 years
Extra bed upon request
UAH 400 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that early check-in (from 5:00 to 12:00) and late check-out (from 13:00 to 24:00) are available at an extra charge of 50% of the room rate.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

FAQs about Hotel Complex Ukraine

  • Guests staying at Hotel Complex Ukraine can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • À la carte
  • Hotel Complex Ukraine has 1 restaurant:

    • Ресторан #1
  • Check-in at Hotel Complex Ukraine is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Complex Ukraine include:

    • Twin/Double
    • Suite
    • Single
    • Quad
    • Family
  • Hotel Complex Ukraine offers the following activities/services (charges may apply):

    • Casino
  • Yes, Hotel Complex Ukraine is popular with guests booking family stays.

  • The prices at Hotel Complex Ukraine may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Complex Ukraine is 1,300 feet from the center of Lutsk. All distances are measured in straight lines. Actual travel distances may vary.