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Located in Nkoanrua, 8.5 miles from Old German Boma, Arusha Serena Hotel has accommodations with a garden, free private parking, a shared lounge and a restaurant. This 4-star hotel offers a bar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The rooms come with a TV with satellite channels, an electric tea pot, a shower, free toiletries and a desk. All rooms have a closet. A buffet, continental or Full English/Irish breakfast is available each morning at the property. The area is popular for cycling, and bike rental is available at the hotel. Uhuru monument is 8.8 miles from Arusha Serena Hotel, while Njiro Complex is 10 miles from the property. Arusha Airport is 12 miles away.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.4
Location
8.5
Free Wifi
7.5
High score for Nkoanrua

Select topics to read reviews:

Guests who stayed here loved

  • Karen
    the United States the United States
    The grounds were beautiful and the bed was very comfortable. The staff was always great to interact with. Liked the lounge area and the outdoor patio and lawn area overlooking the lake.
  • Ramal
    Kenya Kenya
    Relaxing stay after couple of safaris. Bar area and the garden is really nice
  • Howard
    the United States the United States
    Beautiful lodge, well maintained, great staff, and professionally run.
  • Maximillian
    the United States the United States
    Beautiful property but a bit isolated from the rest of Arusha.
  • Seema
    Kenya Kenya
    The hotel was exactly what we were looking for on our short stay coming from Nairobi. The staff were super friendly and accommodating. We enjoyed our stay at the hotel.
  • Susan
    Uganda Uganda
    The breakfast buffet was satisfactory, offering a range of standard options like eggs, toast, and pastries. While it lacked a touch of creativity or local flair, it was convenient and filling. The buffet included a selection of fruit juices,...
  • Julian
    Tanzania Tanzania
    Well kept property with beautiful landscaping and grounds.
  • Maghimbi
    Tanzania Tanzania
    The spirit of service the hospitality the cleanliness all were perfect
  • Jerry
    the United States the United States
    The property is a great place to rest and relax - especially if you're going out to a game drive. The grounds were beautifully maintained.
  • Aikaterini
    Greece Greece
    Beautiful colonial-style hotel in a wonderful estate full of trees, plants and flowers, with delicious breakfast and lunch/dinner, excellent massage services, ideal for a couple of days to recover from the Kilimanjaro hike. We really enjoyed the...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      African • American • British • Italian • Seafood • German • Local • European
    • Ambience
      Family-friendly • Modern • Romantic

Amenities of Arusha Serena Hotel
Great facilities! Review score, 9.1

Most popular amenities

  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Family rooms
  • Free Wifi
  • Free parking
  • Bar

Bathroom

  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Lake view

Outdoors

  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Balcony
  • Garden

Kitchen

  • Electric kettle

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional charge
  • Cooking class
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Game drives
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Canoeing
    Additional charge
  • Game room

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk

    Entertainment & Family Services

    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Safe

    General

    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Interconnecting room(s) available
    • Packed lunches
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Spa

    • Massage
      Additional charge

    Languages Spoken

    • English
    • Swahili

    House rules
    Arusha Serena Hotel takes special requests – add in the next step!

    Check-in
    From 12:00 PM to 8:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 10:00 AM to 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free
    3 - 12 years
    Extra bed upon request
    $100 per child, per night
    13+ years
    Extra bed upon request
    $150 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardMaestroCash

    The fine print
    Must-know information for guests at this property

    Please note that airport transfers from Kilimanjaro International Airport can be arranged for upon request, at an extra cost. Kindly note full flight details required at least 24 hours to your travel date.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Arusha Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    FAQs about Arusha Serena Hotel

    • Arusha Serena Hotel offers the following activities/services (charges may apply):

      • Massage
      • Cycling
      • Hiking
      • Game room
      • Canoeing
      • Bicycle rental
      • Bike tours
      • Live music/Performance
      • Walking tours
      • Game drives
      • Happy hour
      • Themed dinners
      • Cooking class
    • Guests staying at Arusha Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

      Breakfast option(s) include:

      • Continental
      • Italian
      • Full English/Irish
      • Vegetarian
      • Vegan
      • Gluten-free
      • Kosher
      • Asian
      • American
      • Buffet
      • Breakfast to go
    • The prices at Arusha Serena Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, Arusha Serena Hotel is popular with guests booking family stays.

    • Check-in at Arusha Serena Hotel is from 12:00 PM, and check-out is until 11:00 AM.

    • Room options at Arusha Serena Hotel include:

      • Twin/Double
    • Arusha Serena Hotel has 1 restaurant:

      • Restaurant #1
    • Arusha Serena Hotel is 2.8 miles from the center of Nkoanrua. All distances are measured in straight lines. Actual travel distances may vary.