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Situated in Nkoanrua, 14 km from Old German Boma, Arusha Serena Hotel features accommodation with a garden, free private parking, a shared lounge and a restaurant. This 4-star hotel offers a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The rooms are fitted with a TV with satellite channels, a kettle, a shower, free toiletries and a desk. All guest rooms have a wardrobe. A buffet, continental or Full English/Irish breakfast is available each morning at the property. The area is popular for cycling, and bike hire is available at the hotel. Uhuru monument is 14 km from Arusha Serena Hotel, while Njiro Complex is 15 km from the property. Arusha Airport is 20 km away.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.3
Location
8.4
Free WiFi
7.5
High score for Nkoanrua

Select topics to read reviews:

Guests who stayed here loved

  • Susan
    Uganda Uganda
    The breakfast buffet was satisfactory, offering a range of standard options like eggs, toast, and pastries. While it lacked a touch of creativity or local flair, it was convenient and filling. The buffet included a selection of fruit juices,...
  • Julian
    Tanzania Tanzania
    Well kept property with beautiful landscaping and grounds.
  • Maghimbi
    Tanzania Tanzania
    The spirit of service the hospitality the cleanliness all were perfect
  • Jerry
    United States United States
    The property is a great place to rest and relax - especially if you're going out to a game drive. The grounds were beautifully maintained.
  • Aikaterini
    Greece Greece
    Beautiful colonial-style hotel in a wonderful estate full of trees, plants and flowers, with delicious breakfast and lunch/dinner, excellent massage services, ideal for a couple of days to recover from the Kilimanjaro hike. We really enjoyed the...
  • Isabella
    Italy Italy
    The hotel is very peaceful, green, and comfortable. The bedrooms are big, very comfortable, and extremely clean. The food in the restaurant is really nice, and all the staff is very professional but friendly. Every time we asked for assistance,...
  • Siham
    Netherlands Netherlands
    I loved the setting of the resort, the room design and the personnel's friendliness.
  • Baani
    United Arab Emirates United Arab Emirates
    STUNNING PROPERTY! I was very pleasantly surprised when we reached the hotel after a tiring journey through the city, but the crisp air and freshness of the nature rejuvenated me. The pictures on their website definitely DO NOT do justice to the...
  • Andrés
    Chile Chile
    Beautiful place! We stayed there for our honeymoon (before heading to safari) and the hotel was amazing. The staff, so kind! They gave us a surprise for our honeymoon, very nice detail. Dinner and breakfast were delicious! The rooms, very...
  • Ohad
    Israel Israel
    everything was amazing! personal treatment from the hotel crew . special thank for Eric the manager who was so friendly!

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      African • American • British • Italian • Seafood • German • Local • European
    • Ambiance
      Family friendly • Modern • Romantic

Facilities of Arusha Serena Hotel
Great facilities! Review score, 9.1

Most popular facilities

  • Airport shuttle
  • Restaurant
  • Room service
  • Family rooms
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Bar

Bathroom

  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Lake view

Outdoors

  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Balcony
  • Garden

Kitchen

  • Electric kettle

Activities

  • Bicycle rental
    Additional charge
  • Live music/performance
    Additional charge
  • Cooking class
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Game drives
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Canoeing
    Additional charge
  • Games room

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk

    Entertainment and family services

    • Babysitting/child services
      Additional charge

    Cleaning services

    • Daily housekeeping
    • Trouser press
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Safety deposit box

    General

    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Interconnected room(s) available
    • Packed lunches
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Wellness

    • Massage
      Additional charge

    Languages spoken

    • English
    • Swahili

    House rules
    Arusha Serena Hotel takes special requests - add in the next step!

    Check-in
    From 12:00 to 20:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 10:00 to 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    3 - 12 years
    Extra bed upon request
    US$100 per child, per night
    13+ years
    Extra bed upon request
    US$150 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardMaestroCash

    The fine print
    Need-to-know information for guests at this property

    Please note that airport transfers from Kilimanjaro International Airport can be arranged for upon request, at an extra cost. Kindly note full flight details required at least 24 hours to your travel date.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Arusha Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about Arusha Serena Hotel

    • The prices at Arusha Serena Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Arusha Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

      Breakfast option(s) include:

      • Continental
      • Italian
      • Full English/Irish
      • Vegetarian
      • Vegan
      • Gluten-free
      • Kosher
      • Asian
      • American
      • Buffet
      • Breakfast to go
    • Check-in at Arusha Serena Hotel is from 12:00, and check-out is until 11:00.

    • Arusha Serena Hotel is 2.8 miles from the centre of Nkoanrua. All distances are measured in straight lines. Actual travel distances may vary.

    • Arusha Serena Hotel offers the following activities / services (charges may apply):

      • Massage
      • Cycling
      • Hiking
      • Games room
      • Canoeing
      • Bicycle rental
      • Bike tours
      • Live music/performance
      • Walking tours
      • Game drives
      • Happy hour
      • Themed dinner nights
      • Cooking class
    • Yes, Arusha Serena Hotel is popular with guests booking family stays.

    • Arusha Serena Hotel has 1 restaurant:

      • Restaurant #1
    • Room options at Arusha Serena Hotel include:

      • Twin/Double