Get the celebrity treatment with world-class service at Polat Palandöken

Set in Erzurum, 2.7 km from Lala Mustafa Pasa Mosque, Polat Palandöken offers accommodation with a fitness centre, free private parking, a shared lounge and a terrace. Offering a restaurant, the property also has a bar, as well as an indoor pool and a sauna. The accommodation provides a 24-hour front desk, a shuttle service, a kids' club and free WiFi throughout the property. A buffet breakfast is available every morning at the hotel. Polat Palandöken offers a hammam. The area is popular for skiing, and ski equipment hire is available at this 5-star hotel. Erzurum Airport is 12 km from the property.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Buffet

Free private parking available at the hotel

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 sofa bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
Bedroom
1 single bed
and
1 sofa bed
and
1 large double bed
Living room
1 sofa bed
2 single beds
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.3
Facilities
9.1
Cleanliness
9.6
Comfort
9.4
Value for money
8.4
Location
9.0
Free WiFi
10
High score for Erzurum

Select topics to read reviews:

Guests who stayed here loved

  • Mario
    Belgium Belgium
    Great location near mountains with view on city, modern facilities, excellent breakfast buffet, very friendly staff, spacious and comfortable rooms with good quality beds, very clean rooms.
  • د
    Bahrain Bahrain
    الفندق فى منتهى الروعة والجمال..هدوء ..وجميع الموظفين ممتازون ..النادى روعه ..الاطلاله خيال ..اتمني ان ازوره مره اخرى
  • Pepe
    Turkey Turkey
    The location is very good, rooms with nice views to the mountains, the buffet is very delicious
  • Maksim
    United States United States
    Очень красивый отель, вежливый персонал , отличный завтрак.

Hotel surroundings

Restaurants
1 restaurant on site

  • Kestane Restaurant
    • Cuisine
      Turkish
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free

Facilities of Polat Palandöken
Great facilities! Review score, 9.1

Most popular facilities

  • Pool - indoor (kids)
  • Free parking
  • Airport shuttle (free)
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Free WiFi
  • Bar
  • Breakfast

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • BBQ facilities
  • Terrace

Ski

  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
    Additional charge

Activities

  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Children's playground
  • Skiing

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Baby safety gates
  • Kids' outdoor play equipment

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Pool - indoor (kids)
Free!

  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool/beach towels

Wellness

  • Kids' pool
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Steam room
  • Hammam
  • Massage
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Russian
  • Turkish

House rules
Polat Palandöken takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

Full-board concept includes:

- Open-buffet breakfast

- Non-alcoholic drinks during meals

- Tea time

- Ski lifts belonging to hotel

- Fitness, sauna, Turkish bath and Health Club access

- Free 2-way airport transfer for guests staying 3 nights or more

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 6607

FAQs about Polat Palandöken

  • Check-in at Polat Palandöken is from 14:00, and check-out is until 12:00.

  • Room options at Polat Palandöken include:

    • Twin
    • Double
    • Triple
    • Suite
  • The prices at Polat Palandöken may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Polat Palandöken is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Polat Palandöken has 1 restaurant:

    • Kestane Restaurant
  • Polat Palandöken offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Children's playground
    • Skiing
    • Kids' club
    • Neck massage
    • Steam room
    • Full body massage
    • Swimming Pool
    • Head massage
    • Back massage
    • Fitness
    • Foot massage
    • Massage chair
    • Hand massage
    • Nightclub/DJ
  • Polat Palandöken is 1.3 miles from the centre of Erzurum. All distances are measured in straight lines. Actual travel distances may vary.